Evening Manager, Cleveland, OH Education Center

Job description

Evening Manager, Cleveland, OH Education Center

Position Summary:

Shall serve as administrative and operational support to the Regional Sites Manager, Director, and Regional Dean and be responsible for evening and weekend operations. Shall assist in all areas of building operations which include student and faculty support, internal/external customer service, performs clerical duties, classroom set-ups, building maintenance, technical troubleshooting, day-to-day operations of Front Desk coverage, security, and occupant safety.

Reporting Relationships:

Reports to Regional Sites Manager, Director, and Regional Dean

Education Requirements:

High School diploma or GED required.

Duties and Responsibilities:

  1. Review evening usage schedule, unlock classrooms, ensure A/V equipment is in place and room is ready for classroom usage.
  2. Ensure service areas of the building are properly maintained and adequately stocked with supplies. This includes but is not limited to the kitchen, student lounge, restrooms, common areas, vending, etc.
  3. Greet and assist students and faculty as they enter the building for classes. Be prepared to direct them to their classroom as well as to the service areas of the building. Assist students and faculty with instructional supplies and the troubleshooting of A/V equipment. Responsible to answer phones once the office staff has left for the evening.
  4. Make decisions with regard to building and occupant safety. This includes but is not limited to notification of weather emergencies and building evacuations.
  5. Assist with minor and routine building maintenance issues. Among them include changing light bulbs, ceiling tiles, painting, cleaning spills, clean parking lot debris, etc.
  6. After evening classes, ensure rooms are set-up for the next day’s activities (classes or conferences). Ensure building is locked and secure following the evening shift.


According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

  • Experience in customer service-related field. Must possess an attitude of servanthood.
  • Experience and good working knowledge with a variety of technology and office equipment.
  • Excellent written and verbal communication skills.
  • Ability to perform physical labor (move tables, chairs, deliver books, equipment, etc.)
  • Ability to make sound and rational decisions.
  • Able to work with a minimum of supervision with time management skills.
    Climbing, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motion.


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

    Indiana Wesleyan University is committed to equal opportunity in employment and maintaining a work environment free from all forms of unlawful discrimination.Accordingly, the University affords equal opportunity to all employees and prospective employees without regard to race, sex, color, national or ethnic origin, disability, age, genetic information, veteran status, or any other status protected by law.

    These have access to all the rights, privileges, and programs generally made available to employees at the University.It does not discriminate in the administration of its policies, programs, nor during any phase of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.

    As an educational institution operating under The Wesleyan Church, Indiana Wesleyan University reserves and exercises its privileges under applicable law to prefer employees on the basis of religion and who are best suited to its religious purpose.

    Indiana Wesleyan University is an Equal Opportunity Employer




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    Job No:
    Posted: 9/18/2019
    Application Due: 2/7/2020
    Work Type: