Job description


The Receptionist/Scheduler is responsible for receiving, greeting, scheduling, and obtaining vital patient information for the Department of Pediatric for the School of Medicine. The Receptionist/Scheduler will verify and enter patient insurance and demographic information while scheduling appointments, and registering all patients for office hours in the Centricity system. Additionally, the incumbent is responsible for ensuring and verifying that all the required documentations are completed; performing front end billing functions; preparing charges and payment batches; assigning diagnosis codes; initiating new patient charts; answering telephones; and processing monthly reports related to charge entry and charge capture. The Receptionist/Scheduler is also required to use a considerable degree of discretion in transferring correct insurance information, biographical data, and researching erroneous/incomplete admission information. Performs other duties as assigned.

Required Education & Experience:

At least three years’ experience working in a medical setting such as a Physician’s Office, Hospital, Medical School/College, and/or Medical Practice. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

*Must be able to travel to offsite locations that may not be accessible by public transportation.

*Demonstrated knowledge of Third Party Billing.

*Demonstrated ability to multi-tasks in a very busy, hectic environment.

*Strong interpersonal communication and organizational skills.

*Demonstrated knowledge of medical terminology.

*Demonstrated ability to provide excellent customer service.

*Demonstrated ability to work independently particularly during peck/hectic schedules.


*Demonstrated knowledge of Centricity software.

*Bi-lingual (Spanish)

This position requires a background check

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at 

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at:

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

Primary Location: Pennsylvania-Philadelphia-Health Sciences Campus (HSC)-Kornberg School Of Dentistry
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular




Diversity Profile: University



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Job No:
Posted: 9/18/2019
Application Due: 10/5/2019
Work Type: