Patient Service Representative-Family Medicine
Position DetailsReq ID: req7278 Position Title: Patient Service Representative-Family Medicine Position Type: Staff Full-Time Position Number: 630368 OSU Campus: Center for Health Sciences - Tulsa Department: Family Med Location Address:
700 N. Greenwood Ave.
Tulsa, Oklahoma, 74106
United States Hiring Supervisor: Hiring Range:
(Contingent upon available funding): 10.80 - 12.15, Hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: Job Summary:
Responsible to perform duties related to checking-in/out patients,scheduling patient appointments, call confirmations, verifying insurance whilemaintaining accuracy and compliance with departmental policies andState/Federal regulations.
Possible exposure to hazardous materials, hot and cold, blood borne pathogens.
Ability to lift, carry, push, or pull 15 pounds, climb, balance, stoop,kneel, crouch, reach, stand, walk, finger, grasp, feel, talk, hear, see, andperform repetitive motions with or without reasonable accommodations. Special Instructions to Applicants IMPORTANT!APPLICANTS PLEASE READ!
For full consideration, please ensure all employment history is correct and complete.An Edit button (on the right) is available which allows you to add information.In addition, OSU Medicine’s Customer Service Philosophy is:“We enrich lives by providing compassionate care and amazing service to every life we touch.”We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment
-Be intentional in your actions
-Mitigate potential hazards Courtesy is:-Welcome and actively engage in a friendly and respectful manner
-Be responsive, polite, and helpful
-Demonstrate care and concern
-Show appreciation and say “Thank You” Presentation is:-Be professional
-Have a clean and neat appearance
-Maintain a clean and organized work area
-Remember what you represent at all times Efficiency is:-Respond to needs in a timely manner
-Organize and prioritize your work
-Be available and respect others’ time
-Be innovative Education & Experience Position Qualifications: Required:
-High School Diploma/GED
-Valid Driver's License
-Some college or technical school in a related field or six months related job experience.
-Experience with EMR system (EPIC). Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations,OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.