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Student Personnel Technician

Employer: California State University, Fresno
Location: Fresno, CA

Administrative Jobs: Academic Affairs, Research Staff & Technicians
Employment Type: Full Time
Institution Type: Four-Year Institution

Job Details
Organization

Job Details

Job Title: Student Personnel Technician
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 13789
Job Code: 2635 Student Personnel Technician, Financial Aids
Job Grade: Range A
Department: Financial Aid and Scholarships
Salary

Anticipated Hiring Salary: $3,609 per month

Note: This full-time (equivalent to 40 hours per week) position is temporary and expected to end on or before September 30, 2020. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance. Eligible for medical, dental, and vision benefits plus paid vacation, sick leave, etc.

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Organizational DescriptionThe Office of Financial Aid and Scholarships supports the University by administering and/or coordinating all student financial aid programs at California State University, Fresno. The office is responsible for administering federal, state, institutional, and scholarship aid in excess for $250,000,000 annually to approximately 80% of the student.

Under the supervision of the Processing Lead, the Student Personnel Technician requires a thorough knowledge of the policies and procedures of various federal, state and institutional financial aid and scholarship programs. This position preforms technical tasks associated with the delivery of aid funds to students and provides advice and assistance to students, parents and campus staff on a variety of financial aid programs.

Analyze, review and correct financial aid data elements in the student database, PeopleSoft
Perform student aid processing functions such as need analysis and verification of student and parent data provided on financial aid applications and supporting documentation in accordance with federal and state guidelines
Process and update student files and award calculations to ensure timely delivery of aid funds to students
Exercise good judgement and excellent customer service when working with students
Perform other technical duties as assigned, to support the management of various specialized aid programs by the Financial Aid Counselors
Provide advice and assistance to students, parents and the community through various points of contact including the Student Service Center windows, Financial Aid phone center, and outreach events.
Maintain strict confidentiality if all student information in compliance with FERPA regulations.
Other related work duties in financial aid as needed
Participate in staff training and read assigned information and materials to stay current on knowledge necessary to perform the job effectively and efficiently
Support the mission of the Office of Financial Aid and Scholarships and the University

Advise and assist students with accurate information in response to financial aid processes and proceduresObtain, analyze and evaluate data for specific useExercise good judgment in proactive problem solving in those situations which can be handled directlyAdapt to changing policies, procedures and technologyMaintain confidentialityPrioritize work generated by several entitiesWork with frequent interruptionsSupport the mission of the office and the university

High school diploma or equivalent
Equivalent of two years of financial aid office experience at any level

Experience in a CSU financial aid office
Experience with verification and/or awarding of financial aid
Experience with financial aid PeopleSoft

September 27, 2019

Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.

Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: https://www.calstate.edu/eo/EO-1083-rev-7-21-17.html

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.

Temporary positions filled through recruitment may be extended or converted to permanent status without a second recruitment depending on the availability of funding and the circumstances that created the vacancy. A permanent or probationary on-campus applicant selected to fill a temporary vacancy at a higher classification or skill level that expires within the stated timeframe may return to his or her previous classification, not necessarily in the same position, subject to the conditions of the appropriate bargaining agreement.

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and
culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Organization

California State University, Fresno is the intellectual heart of Central California, providing high quality undergraduate and graduate education.

Founded in 1911, Fresno State has evolved into a nationally acclaimed university with an impressive faculty who are educating future leaders and advancing world-class research.

Academic excellence is central to the mission of California State University, Fresno. Fresno State offers upwards of 60 undergraduate degrees, approximately 40 masters' degrees, and a handful of doctoral programs through 50-plus departments organized into eight academic schools and colleges.

The university employs a diverse faculty and staff who bring to the campus a wide range of ideas and customs reflecting our ever-changing world.

The university also attracts millions of dollars to fund critical research on topics ranging from air pollution to water conservation.

Fresno State contributes more than $800 million to the economy of our region. This impact sustains 15,300 jobs in the region, and generates more than $44 million per year in tax revenue.

Fresno State will power the economy and culture of 21st century Central California - the region known as the New California.

Community

As the sixth-largest city in the Golden State, Fresno is nestled in California's Central Valley which boasts a population of just over 1 million. The surrounding San Joaquin Valley is one of the richest agricultural areas in the world.

The majestic Sierra Nevada mountains create an ethereal backdrop for Fresno State's 388-acre academic campus and 1,000-acre University Farm.

Little more than an hour from campus are Yosemite, Sequoia and Kings Canyon National parks. These natural wonders offer year-round outdoor fun with many clear mountain lakes for boating and fishing. Fresno is a comfortable drive from San Francisco, Los Angeles, Lake Tahoe and the Pacific Coast.

With a deep connection to the land, there is little wonder that Fresno State is on the cutting edge of environmental awareness and sustainability. Parking shelters topped with photovoltaic solar panels generate about 20 percent of the university's base demand. Going 'green' is a priority at Fresno State. The campus farm gives students hands-on training in agriculture, from livestock to vineyards. Fresno State is the first university to establish a commercial winery on campus and the wines have won prestigious awards worldwide.

Campus

The beauty of the Fresno State campus is enhanced by more than 4,000 trees in over 100 varieties. In 1978, the campus was named an arboretum.

The jewel of the campus is the beautiful $105 million state-of-the-art Henry Madden Library, the largest library in the California State University system and the biggest academic library between Los Angeles and the Bay Area.

The Smittcamp Family Honors College is one of the most comprehensive academic honors program at any university in California and draws the best and the brightest students.

Fresno State boasts some of the best sports programs in the California State University system.

California State University, Fresno is a campus rich in cultural and intellectual diversity where great ideas and unlimited imagination are encouraged. We are looking for creative, inquisitive and dedicated people to carry our traditions forward to new generations of students.

Careers

Careers at Fresno State provide the opportunity to work along side some of the best minds in the country. We offer exceptional possibilities for those with the curiosity, intelligence and drive to succeed. More than 2,500 jobs in over 80 different career fields are represented on campus.

Consider becoming part of a community whose members work together to create knowledge, connect to the world, and further their sense of identity and direction. An environment that inspires discovery and encourages collaboration. Consider California State University, Fresno.

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