Student Personnel Technician

Job description

Job Title: Student Personnel Technician
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 13789
Job Code: 2635 Student Personnel Technician, Financial Aids
Job Grade: Range A
Department: Financial Aid and Scholarships  
Salary

Anticipated Hiring Salary: $3,609 per month

Note: This full-time (equivalent to 40 hours per week) position is temporary and expected to end on or before September 30, 2020. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance. Eligible for medical, dental, and vision benefits plus paid vacation, sick leave, etc.

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Organizational DescriptionThe Office of Financial Aid and Scholarships supports the University by administering and/or coordinating all student financial aid programs at California State University, Fresno. The office is responsible for administering federal, state, institutional, and scholarship aid in excess for $250,000,000 annually to approximately 80% of the student.

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Overview

Under the supervision of the Processing Lead, the Student Personnel Technician requires a thorough knowledge of the policies and procedures of various federal, state and institutional financial aid and scholarship programs. This position preforms technical tasks associated with the delivery of aid funds to students and provides advice and assistance to students, parents and campus staff on a variety of financial aid programs.

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Position Summary
  • Analyze, review and correct financial aid data elements in the student database, PeopleSoft
  • Perform student aid processing functions such as need analysis and verification of student and parent data provided on financial aid applications and supporting documentation in accordance with federal and state guidelines
  • Process and update student files and award calculations to ensure timely delivery of aid funds to students
  • Exercise good judgement and excellent customer service when working with students
  • Perform other technical duties as assigned, to support the management of various specialized aid programs by the Financial Aid Counselors
  • Provide advice and assistance to students, parents and the community through various points of contact including the Student Service Center windows, Financial Aid phone center, and outreach events.
  • Maintain strict confidentiality if all student information in compliance with FERPA regulations.
  • Other related work duties in financial aid as needed
  • Participate in staff training and read assigned information and materials to stay current on knowledge necessary to perform the job effectively and efficiently
  • Support the mission of the Office of Financial Aid and Scholarships and the University
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Knowledge, Skills & Abilities
    Knowledge of the policies and procedures of financial aid programsExcellent verbal and written communication skillsStrong attention to detailAbility to:
      Advise and assist students with accurate information in response to financial aid processes and proceduresObtain, analyze and evaluate data for specific useExercise good judgment in proactive problem solving in those situations which can be handled directlyAdapt to changing policies, procedures and technologyMaintain confidentialityPrioritize work generated by several entitiesWork with frequent interruptionsSupport the mission of the office and the university
    Regular and punctual attendance
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Education and Experience
  • High school diploma or equivalent
  • Equivalent of two years of financial aid office experience at any level
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Preferred Skills
  • Experience in a CSU financial aid office
  • Experience with verification and/or awarding of financial aid
  • Experience with financial aid PeopleSoft
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Filing Deadline

September 27, 2019

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Application Procedures

Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.

Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

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How To Apply

To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/

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Other Requirements

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: https://www.calstate.edu/eo/EO-1083-rev-7-21-17.html

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

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Other Applicant Information

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.

Temporary positions filled through recruitment may be extended or converted to permanent status without a second recruitment depending on the availability of funding and the circumstances that created the vacancy. A permanent or probationary on-campus applicant selected to fill a temporary vacancy at a higher classification or skill level that expires within the stated timeframe may return to his or her previous classification, not necessarily in the same position, subject to the conditions of the appropriate bargaining agreement.

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Equal Employment Opportunity

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

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General Information

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and
culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

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Posted: 9/15/2019
Application Due: 10/1/2019
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