Technology Learning Center-Technical Assistant

Job description

Title:Technology Learning Center-Technical Assistant Posted Date:09/13/2019 Job Category:Hourly and Temporary Department:Technology Learning Center - HTLC Position Status:Hourly/Temporary Required Qualifications:

Provide customer service and basic computer hardware and software support services to lab users of the Technology Learning Center (TLC). Support services include but are not limited to: Troubleshooting Microsoft Office and Internet browser issues/questions to the best of your ability;

Helping students navigating college web services (aacc.edu, MyAACC, and Canvas);

Lab monitoring and tracking of usage numbers;

Submitting work orders for hardware/software issues to Help Desk;

Referral duties to other college services.

Note that this job is not a benefited position and is not affiliated with the Information Services department. Technical experience is limited to the areas listed above.

Must have a basic knowledge of MS Word, Excel, and PowerPoint; people skills, be comfortable performing conflict resolution, and student outreach.

A willingness and ability to work at the Arundel Mills location after the Fall 2019 semester (i.e., beginning in January, 2020) as needed.

HS Diploma or equivalent required.

TO APPLY: Send resume to [email protected]

Hours Per Week:20 Work Schedule:Monday-Friday, noon-4 pm

 

 

 

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Job No:
Posted: 9/15/2019
Application Due: 10/2/2019
Work Type:
Salary: