Secretary 3 - Kingsport Center for Higher Education

Job description

Secretary 3 - Kingsport Center for Higher Education

General Employee Responsibilities

    Comply with local, state, and federal guidelines and laws. Comply with Northeast State Community College and Tennessee Board of Regents policies, procedures, and guidelines.Comply with SACSCOC (Southern Association of Colleges and Schools Commission on Colleges) Principles of Accreditation, standards and guidelines.Promote and maintain College and TBR Mission, Vision, and Values. Promote and comply with Northeast State Community College SAFE Campus programs.Maintain digital calendar and archive annually on June 30. Provide supervisor with access to calendar and an archived copy of calendar for annual performance review.Seek efficiencies and continuous improvement in both position and personal growth.Lead/promote College and TBR initiatives as they relate to this office.In all duties assigned, show a commitment to quality, customer service, and Northeast State Community College to include students, College employees, and the community served by Northeast State. Be an active and contributing part of the Northeast State Team.Follow professional code of conduct and ethics; maintain professional dress in compliance with expectations of the position.Complete other assignments as directed by supervisor/President. Utilize effective people skills in working with internal and external customers.

Specific Role and Responsibilities

    Assists the Director in managing the daily operations and activities of the campus.Provides secretarial support to the Director of the Kingsport Center for Higher Education.Answers telephone and greets public, disbursing information and directing individuals to appropriate departments.Collects, analyzes, and compiles/summarizes program data for the Tool Assistance Program, in addition to distributing tools.Schedules and makes appropriate logistical arrangements for program-related meetings conducted on and off campus.Creates digital materials for presentations, training, and general marketing.Assists in ITV classrooms as appropriate.Assists students with questions and minor technical issues associated with the Learning Resource Center when library staff is not present.Assists faculty, handling incoming/outgoing mail, providing instructional supplies upon request, etc.Maintains an up-to-date master schedule of classes, posts room charts, and provides information relative to the campus course schedule upon request.Develops and implements digital records management system.Initiates service requests and maintains documents for vending and copier machines.Prepares, composes, revises, and distributes appropriate correspondence and communication, reports, and spreadsheets.Manages all student workers for the Kingsport Center for Higher Education.Manages the campus’s Calendar of Events, including direct oversite of all entries and revisions.

Requirements of the Position

Minimum Qualifications and Education Requirements

    Education - Associate’s degree required from a regionally accredited institution, Bachelor’s degree preferredExperience - Two years of experience in a customer-service related or office/administrative support role required Technology Skills: MS Office skills, Word, Excel, Access; digital records management systems; general operating systems and data information systems

Preferred Skills


    DependabilityPositive AttitudeDisplay ProfessionalismEthical


    Attention to Detail to Ensure AccuracyTime ManagementAbility to Produce Error-free End ProductsEffective Interpersonal Communication

Compensation: $24,128 - $28,947 annual salary dependent on education and experience
Contract Type: Fiscal, Full-Time Regular
Location of Position: NeSCC Kingsport - Kingsport Center for Higher Education,
300 W. Market St.
Kingsport, Tennessee, 37660
United States

Open Until Filled: No
Application Deadline: September 27, 2019, 6:00 pm Eastern Time

Requisition Number: req3142




Diversity Profile: University



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Job No:
Posted: 9/14/2019
Application Due: 9/30/2019
Work Type: