Scheduling Coordinator
- Employer
- University of North Carolina at Chapel Hill
- Location
- Chapel Hill, NC
View more
- Administrative Jobs
- Technology, IT Support & Training, Multimedia & Audiovisual
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Salary Grade EquivalentGN05Full-time/Part-time Permanent/Time-LimitedFull-Time PermanentIf time-limited, estimated duration of appointmentHours per week40Work ScheduleMonday- Friday 8:00 am – 5:00 pm
Department Name and NumberInformation Technology-SOM-420401Date First Posted09/11/2019Closing Date09/17/2019Position LocationChapel Hill, NCPosition Posting CategoryInformation Technology Position Summary Information Department DescriptionSchool of Medicine IT, division of Medical School Administration, provides centralized computer services and information systems resources for the entire School of Medicine Community, from medical students to faculty to administrative staff. This includes approximately 9,500 employees and 1,000 students. Services provided by School of Medicine include: Server administration, applications support for administrative and clinical applications, classroom support, help desk support, resources supporting research activities, support for departmental Local Area Networks (LANs), and network access to resources available on campus and the Internet. School of Medicine IT also provides extensive web-graphics development and support, including design and development of the primary School of Medicine website (www.med.unc.edu), and development of numerous web-based database projects. Other services include a variety of digital media services including video conferencing, support of classroom video systems, and video recording, production, and editing.
Equal Opportunity EmployerThe University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Position DescriptionThe Scheduling Coordinator manages room reservations and technical event needs across School of Medicine programs and spaces and identifies appropriate space for SOM faculty, staff, and students including;
•Size and location
•Furniture and arrangement
•Appropriate technology to accommodate pedagogical methods
The Scheduling Coordinator manages the day-to-day space scheduling of many SOM programs and helps to plan and organize activities, including coordinating technical support needs between the user and SOM IT resources.
This position often serves as the initial program contact and offers consults on the SOM IT scheduling service and software tools that are available through the program, as well as additional technical support services offered.
This position also serves as a liaison between SOM IT and Planning, Facilities, and Environmental Services, keeping spaces in good working order by escalating issues and coordinating their resolution while keeping in communication with affected SOM users.
This work requires detailed knowledge of the various SOM programs, detailed knowledge of scheduling policies and guidelines, as well as a working knowledge of applicable technology integrated across SOM spaces.
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Essential Skills, Knowledge and AbilitiesThis position requires the highest level of customer service skills with the ability to work with a diverse customer base, including academics, researchers, Senior SOM Leadership, technical staff and event planners. This position requires strong software skills and a high level of organization, planning, and communication skills.
Preferred QualificationsHighly Customer Oriented
Strong Communication Skills
Strong Organizational Skills
Ability to build trusting relationships
Ability to work in a team environment
Strong Software Skills
Experience working in higher education
Experience working in Healthcare
Experience working in event planning
Experience working with scheduling and event software
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Applicant DocumentsRequired Documents- Curriculum Vitae / Resume
- Cover Letter
- List of References
Required fields are indicated with an asterisk (*).
- * Do you have experience in assessing customer requirements related to IT or business systems?
- Yes
- No
- * Do you have experience with classroom scheduling or experience with scheduling software?
- Yes
- No
- * Please select the response below that best describes your experience/education for the University Program Associate position.
- High school diploma/GED and at least 4 years of related experience
- Bachelor's, Master's, or Doctorate in any field
- Combination of post-high school education and experience in a related area to equal at least 4 years (ex: Associate's degree and 2 years of experience)
- Did not complete high school but have a combination of high school education and related experience to equal at least 8 years (ex. 1 year of high school and 7 years of experience)
- None of the above
Organization
The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.
Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.
Undergraduate Enrollment: 19,117
Graduate/Professional Enrollment: 10,894
Total Student Enrollment: 30,011
Founded: 1789, as the first state university in the United States
Type of Institution: Public, four-year
Undergraduate Admission: 15,961
Graduate/Professional Enrollment: 10,039
Total Student Enrollment: 26,000
Faculty: 3,000
Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent
Faculty/student ratio: 1/14
Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.
Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.
Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.
Size of freshman class: Approximately 3,400
Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.
Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!
Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu
Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu
Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.
Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career
Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.
Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.
Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci
The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad
The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors
Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.
UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.
UNC offers ROTC programs in all branches of national military service.
Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.
Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm
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