Definition

THIS POSITION IS FOR INTERNAL CANDIDATES ONLY-EXTERNAL CANDIDATES ARE NOT ELIGIBLE. IF YOU ARE NOT A CURRENT EMPLOYEE WITH CCCD, PLEASE DO NOT APPLY AT THIS TIME

Summary
Plans, organizes and manages the network services division of the Instructional and Information Technology Services (IITS) department. Provides sophisticated and effective enterprise network infrastructure, voice and data network services, and workstation and data center services that support achievement of District technology goals.

Distinguishing Career Features
The Senior Director, IT Infrastructures and Systems directs and integrates the development network architecture and administration of infrastructure enabling operations among district computer users and subscribers, network standards and configuration, wide area database integration, and telecommunications. The Senior Director requires the ability to integrate these services, optimize users' access to information supporting decisions, transactions, access, and ensure secure, continuous operations. The Senior Director also requires the ability to participate as a peer with other Senior Directors to develop the capabilities within IT that support business and academic computing and growth.

Essential Duties and Responsibilities
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:

• Plans, organizes, directs, and evaluates the work of staff engaged in network design and architecture, infrastructures, telecommunications, analytics, and support. Establishes departmental standards, work plans, and priorities.
• Participates in the development and implementation of IT's strategic and business plans, goals, and objectives and leads and directs staff in the development and application of new processes and technologies to achieve efficiency, productivity and customer service.
• Establishes standards for staff, monitors, coaches, and evaluates the performance of staff to departmental requirements and personal development targets. Monitors the work of staff and offers coaching for continuous performance improvement and development.
• Directs the work of staff and contractors for the conceptual and detailed design of District network infrastructures that support local and remote voice, data, video and wireless communication. Directs and monitors development of infrastructure and/or hardware/software migration projects and in developing IT policies and standards.
• Serves as project director/owner's representative for large scale, enterprise-wide server installation and conversion and operating system upgrade projects. Reviews and approves project scope of work, detailed project plans, milestones and deadlines. Recommends selection, design, and configuration of servers, devices, and wiring.
• Plans for and directs the connection of new and remodeled buildings to the campus voice and data networks. Participates in construction management project teams to ensure proper adherence to District standards and codes.
• Directs and integrates the work of staff engaged in establishing and administering network infrastructure, configuring network and wireless connectivity for hardware and devices and resolving all levels of support.
• Coordinates network and infrastructure service activities with other technology sections and departments to optimize performance and use of installed systems in meeting customer needs.
• Consults with departments and users regarding the feasibility of alternative approaches to meeting technology and communications requirements. Works with District executives and campuses, through committees and one-on-one consulting, to prioritize development and enhancement requests.
• Serves as the District liaison for working with telecommunications and broadcast equipment suppliers and local/long distance service providers to ensure telecommunications requirements and reliability standards are met.
• Serves as project director for district-wide voice telecommunications development and implementation projects. Establishes the capability for maintenance of systems, including additions and moves of users, timely installation of equipment and wiring and periodic system maintenance activities.
• Directs and evaluates results of regular system audits and capacity/utilization checks, and troubleshoots user problems. Periodically evaluates the competitiveness of vendor and provider cost structures.
• Stays up-to-date with advancements in information system and computing technologies and capabilities.
• Performs other related duties as assigned that support the objective of the position.

Qualifications and Physical Demands

Minimum Qualifications

Knowledge and Skills:
The position requires advanced specialized professional knowledge of networked personal computer operations, including the principles, techniques, and complexities associated with networks using web portals, the relationship and usage of various input and output components, business and education support software, and terminology. Requires advanced specialized knowledge of network programs such as Windows Server Operating Systems, Active Directory, Microsoft Exchange, Microsoft SQL, and web server platforms. Requires in-depth knowledge of 'best' business practices used to develop information systems and work process flow charts, ultimately leading to integrated, networked applications. Requires in-depth knowledge of the organization and operations of a hardware and software technical support function. Requires working knowledge of the role of network infrastructure with enterprise systems built on relational databases. Requires sufficient written English language skills to convey technical concepts in easy-to-learn formats and develop network and system documentation. Requires well-developed human relations skills to manage projects, facilitate small group planning and problem solving, conduct training and advanced technical assistance on the use and application of a full range of hardware, software, internet, and connectivity.

Abilities:
Requires the ability to establish and develop formal plans pertaining to personal, administrative, and academic computing. Requires the ability to coordinate systems development functions and steps and follow logical progressions, and to think logically, creatively, and in abstract terms. Requires the ability to discuss technical information with users, discern their needs and develop solutions to meet those needs. Requires the ability to communicate technical and complex information to non-technical users. Requires the ability to read, understand and apply information from technical manuals. Requires the ability to operate a variety of network equipment, computers, printers, and peripheral equipment. Requires the ability to analyze multi-dimensional technical problems and develop and implement appropriate solutions; read, understand, and apply information from technical manuals. Requires the ability to select, train and supervise the performance of staff. Requires the ability to work cooperatively and productively with internal and external constituencies. Requires the ability to advocate for shared governance, collegiality, staff cohesiveness and the core values of the institution.

Education and Experience:
The position requires Bachelor's Degree with concentration in computer science or information technology, specializing network infrastructure design and networked operating systems, and eight years of experience in a networked personal computer hardware/software environment working with Microsoft operating systems. Or, any combination of education and experience which would provide the required equivalent qualifications for this position.

Physical Abilities:
Incumbent must be able to function effectively indoors engaged in work of primarily a sedentary nature. Requires the ability to sit for extended periods of time to accomplish data entry and desk work. Requires sufficient arm, hand, and finger dexterity in order to use a personal computer keyboard, multi-media presentation, and other office equipment. Requires normal hearing and speaking skills to communicate with staff in one-on-one and group settings. Requires visual acuity to read printed materials and computer screens.

Licenses and Certificates:
May require a valid driver license.

Working Conditions
Work is performed indoors where minimal safety considerations exist.

This job/class description, describes the general nature of the work performed, representative duties as
well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

Conditions of Employment

This is an Interim temporary contract, educational administrator position, reporting to the President of the college.

PAY PHILOSOPHY:
Starting salaries for academic positions are based on a combination of education and experience. Initial placement is within the starting salary range. Further advancements are based on longevity and professional development. An additional annual stipend is offered for possession of an earned doctorate from an accredited institution.

Additional Information

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) to check if your application may be impacted. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.

APPLICATION REQUIREMENTS:
Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting www.cccd.edu/employment. Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714.

All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755.

Application Requirements:
To be considered for employment you must submit a COMPLETE application packet. A complete application packet includes:
1. A complete Employment Application.
2. A current resume not to exceed three (3) pages.
3. A cover letter not to exceed two (24) pages, highlighting your qualifications and describing how you meet the minimum qualifications for this position. Please provide specific examples.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.
Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate the job you are applying to and your name.

Submission of all required application information and materials is the responsibility of the applicant.

APPLICATION PROCEDURES:
Applications must be submitted to jobs@cccd.edu and received no later than the posted closing date. There are NO EXCEPTIONS. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714 or (714) 438-4716.

Information for TDD users is available by calling (714) 438-4755.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college and/or District community. All application materials become the property of the Coast Community College District and will NOT be copied or returned. Any documents that you are unable to attach can be faxed to
(714) 782-6065. Faxes must clearly indicate your name and the job to which you are applying.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.

Disability Accommodations:
If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 or (714) 438-4716.

SELECTION PROCEDURES:

1. All submitted applications and required materials received by the deadline date will be screened to determine which applicant(s) meet(s) the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
2. Applicants who meet the required qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to discuss their qualifications in an interview with the College/District. Therefore, it is required that applicants submit clear, thorough responses to all supplemental questions in order to demonstrate his/her qualifications as related to the position.
3. If any travel is required for an applicant to participate in-person during the interview process, this will be done so at the candidate's own expense.

The Coast Community College District is a multi-college district that includes Coastline Community College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services and student support services. Coastline, Golden West and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs.
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.