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Admissions Multimedia Student Outreach Supervisor

Employer
Bay Path University
Location
Longmeadow, MA

Job Details

Category:: Administrative / Staff
Department:: 01-52-5260-Trad Admissions
Locations:: Longmeadow, MA
Posted:: Sep 11, 2019
Closes:: Open Until Filled
Type:: Full-Time Hourly (Non-Exempt)

About Bay Path University:


When Bay Path opened its doors to students in downtown Springfield, MA in 1897, it had a very clear goal: to provide a practical, affordable, and career-oriented education to meet the needs of companies, organizations, and communities. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student. To start them on the road of success. We still do.


Today, that spirit and philosophy is more important than ever in higher education. At Bay Path, it's not just the number and breadth of undergraduate and graduate programs that defines us-and we have many-but it is our ability to connect the classroom to learning to leadership to experience to career that is at the core of what we do best. We know the work that needs to be done.


Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges by the Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA and four satellite locations, (East Longmeadow, Sturbridge, Concord, Springfield), Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.


We're committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or through our Women as Empowered Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change.


We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.



Job Description:


  • Position Code: TBD
  • Job Type: Full-Time
  • Hours: 8:30 am - 5:00 pm with regular weekly evening hours
  • Schedule: M-F with some weekends
  • Position Location: Longmeadow, MA Campus

The Admissions Multimedia Student Outreach Supervisor focuses primarily on direct student recruitment by ethically communicating the value of a Bay Path University education and college experience to prospective students and influencers. The Admissions Multimedia Student Outreach Supervisor ensures that the team of student outreach work study students are productive, logging the information gathered from prospective students in the proper manner and with accuracy, and disseminating information to the team on important messages for each week. Primary communication is done via the telephone, email, text, and social media platforms.


The Admissions Multimedia Student Outreach Supervisor hires, trains, and supervises a team of student outreach work study students. As well, they will support the Associate Director of First Year Recruitment, Dean of Transfer Recruitment and Community Partnerships, and the Director of Events in enrollment initiatives and priorities.


The Admissions Multimedia Student Outreach Supervisor will report to the Associate Director of First Year Recruitment. The willingness and ability to work flexible schedules that includes weekly evening hours and some weekends is required.


ESSENTIAL JOB FUNCTIONS:


  • Effectively and ethically communicate with prospective students and their influencers (e.g. family members, guidance counselors, coaches, etc.) via the combined use of phone, text, email, and social media platforms.
  • Manage prospective student outreach efforts (calls, texts, emails, direct mail) to encourage dialogue, application, and campus visits registrations.
  • Plan daily outreach to students and influencers.
  • Quickly become proficient in knowledge of and ability to communicate the importance of:
    • Academic programs and faculty
    • Co-curricular activities
    • Financial aid
    • Outcomes of graduates
    • Campus facilities
    • Pathways for graduate degrees
  • This position will support the admissions team by reviewing student applications, performing tentative credit evaluations for transfer students, interviewing students, and assisting students from acceptance through matriculation.
  • Maintain the necessary level of student outreach coverage throughout the week not to go below 10 hours.
  • Develop contests, awards and themes that increase the student worker's motivation and focus.
  • Engage in a minimum of 10 hours per week in own personal student outreach.
  • Comply with all necessary systems and data entry requirements as needed to effectively maintain student records and to account for outreach efforts.
  • Work within the customer relationship management system and any other software required.
  • Attend trainings as required.
  • Perform other duties and take on additional responsibilities as requested by the University.


Requirements:


  • Associates degree required, bachelors preferred.
  • Excellent communication skills, including writing, proofreading skills, and speaking.
  • Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
  • Excellent interpersonal skills both in person and by phone, with high professionalism.
  • Ability to accomplish projects and meet required deadlines with little supervision.
  • Exceptional customer service ethic and high expectations for quality.
  • Working knowledge of Microsoft Word, Excel, PowerPoint, and customer relationship management software.
  • Valid U.S. driver's license.
  • Must successfully pass the online safe Driving Course (within 15-days of hire) and driving record check at time of hire and annually thereafter.
  • Ability to handle confidential information with discretion and within FERPA and HIPPA guidelines.
  • Ability to adhere to University policies and procedures.
  • Ability to represent the admissions profession positively through a strong, student-centered ethic.
  • Must work flexible and extended schedule including weekends, evenings and overnights.
  • Is committed to a culture of diversity and respect; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own
  • General knowledge of the University's mission, purpose and goals and the role of this position in achieving those goals.
  • Conscious awareness and mindfulness for others.
  • Bilingual in Spanish helpful.


Additional Information:


Commitment to Diversity and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.


Bay Path University is a smoke- and tobacco-free community.


All offers of employment are contingent on satisfactory background checking.



Application Instructions:


Applicants for this position should attach a cover letter resume / curriculum vitae, the contact information for four (4) professional, work related references and any other relevant information pertaining to this position and your candidacy. Please apply online. Faxes and emails will not be accepted.


Bay Path University is dedicated to building a culturally diverse and pluralistic faculty committed to teaching and learning in a multicultural environment and strongly encourages applications from minorities, women and all underrepresented backgrounds. An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff.


In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply for a position please email us at HR@baypath.edu or call 413-565-1168.


Organization

Working At Bay Path University

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges by the Chronicle of Higher Education Almanac, and a member of the Women’s College Coalition. With a main campus and four satellite locations, Bay Path offers undergraduate, graduate, (for women and men) degrees, and professional certificates.

Mission Statement:

A Bay Path University education empowers undergraduate women and graduate women and men to become leaders in their careers and communities with an innovative approach to learning that prepares students to flourish in a constantly changing world.

The Bay Path experience is nothing less than transformational. Our women-only undergraduate programs and our coeducational graduate programs are offered both on campus and online, providing a flexible, 21st-century education for learners at all stages of life and career. Bay Path students find a supportive and diverse community, close mentoring, and rigorous preparation for success in a complex and globally interdependent society. Students graduate with the applied knowledge, portable skillset, and confidence to thrive in their professions, identify and realize their dreams, and make a lasting difference in the world. 

Established: 1897

Enrollment: Over 3,300 students

Alumni: Approximately 15,000 alumni around the world.

Athletics: Eight teams compete at the NCAA Division III level, in the New England Collegiate Conference.

University Motto: Carpe Diem, Latin for "Seize the Day"

Locations: 

  • Longmeadow, MA - Home to our Residential College, for high school, transfer and International young women; One Day A Week College, for adult women with classes on Saturday; and Graduate College for men and women. 
  • Concord, MA - Our Concord location is home to our graduate programs in Education and Psychology for men and women.
  • Sturbridge, MA - Our Sturbridge teaching site opened in 2003 and offers our One Day A Week College, for adult women with classes on Saturday and select graduate programs for men and women. This teaching location provides students with all of the support services of our main campus including access to library services, administrative and academic deans, student financial services, and the Registrar’s Office. 
  • East Longmeadow, MA - The Philip H. Ryan Health Science Center is located on our East Longmeadow site. This state-of-the-art facility houses our Master of Occupational Therapy, Master of Science in Physician Assistant Studies and our Master of Occupational Therapy Bridge programs.  

Residential College

Offers classes on-ground Monday through Friday.

At Bay Path University, we welcome students (commuters and residents), just like you, from across the country and around the world who are smart, capable young women who want to make a difference and be successful.

Here, you join a small, highly personal community that empowers you to take ownership of your life through:

  • Highly relevant majors and minors that give you practical knowledge, a global viewpoint, and the unique perspectives that make connections between subject areas and current topics.
  • Leadership opportunities that focus on your strengths, encouraging you to find your voice and act on your convictions.
  • Real-world experience balanced with career counseling that gives you a distinct advantage for graduate school or that rewarding first job.
  • More important, our admission counselors are here to help you and your family, guiding you through the admissions and financial aid process by taking your questions and connecting you with the right resources.

Why it pays to be a Bay Path woman:

  • Significant Financial Support. All of our full-time students receive a merit scholarship from Bay Path University, and more than 96% of our students receive additional financial aid that included grants, scholarships and loans. 
  • Close Attention from Faculty. With a 12:1 student-to-faculty ratio, you'll form close relationships with your professors that will lead to research, internship and networking opportunities. 
  • Thoughtful and Intentional Career Planning for Life. Our Sullivan Career and Life Planning Center (SCLP) is one of the best of its kind. As a Bay Path student, you will have lifetime access to the SCLP and the services it provides, including one-on-one career coaching and mentoring.

Undergraduate Study

A Place Where Knowledge Is Gained and Shared

If you ask a Bay Path woman graduate to define her academic experience, it would be one word: transformational. There is no other way to describe it.


Yes, we have majors in neurobiology, cybersecurity, and business analytics, as well as minors and concentrations that deepen your knowledge in a specific area. But we also educate the whole person, giving you the courage and confidence to be your best self, to help you get where you have to go, and to take on more in your life. It’s why women’s education still matters. 

American Women’s College

Are you one of the 76 million American women who has accomplished many things in her life yet still lacks a bachelor's degree? You are not alone. At The American Women's College, we understand the reasons that women pause their education early in life: 

  • Maybe going to college wasn’t right for you at the time
  • Maybe you started college and decided it wasn't a good fit
  • And then there other competing factors like family, work, and day-to-day pressures

Looking back, do you still wish you had earned a college degree?  Now you can—with The American Women’s College Online. We offer:

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