Instructional Technologist - Georgetown University Law Center

Washington D.C.
Sep 12, 2019
Institution Type
Four-Year Institution

Instructional Technologist - Georgetown University Law Center

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


The Instructional Technologist is a member of the Georgetown University Law Center's Information Systems and Technology academic and instructional technology groups who provides technology support and training to faculty staff and students in order to advance their research and teaching mission. S/he supports students with issues related to supported academic and instructional technologies, specifically with lecture capture and web conferencing software as well as the learning management system. Reporting to the Director of Instructional and Academic Technologies, the incumbent has additional duties that include but are not limited to:

Lecture Capture Support
  • Manages lecture capture software, including scheduling of lecture recordings and administering the Law Center's lecture capture policy.
  • Troubleshoots lecture capture issues for faculty and students.
  • Works with A/V staff as needed to assist with lecture capture and classroom needs.
  • Develops and maintains support documentation as needed.
  • Works with vendor as needed to resolve issues.

Learning Management System Support and Training
  • Supports and helps manage the Canvas LMS, assisting with help calls related to software and resolving or escalating all related issues as appropriate.
  • Develops and maintains support documentation as needed.
  • Assists with developing training materials for supported technologies.
  • Assists with developing and conducting trainings for supported technologies, which are targeted to faculty, staff, and in some cases, students.

Web Conference and Academic and Instructional Technologies Support
  • Supports web conferencing software, including instructional continuity which may fall outside of normal business hours.
  • Develops and maintains support documentation as needed.
  • Assists with support of all other academic and Instruction.

Requirements and Qualifications
  • Bachelor's Degree, preferably in a digital media, instructional technology or related discipline
  • At least 4 years of work experience in higher-education technology; Equivalent work experience can be substituted for a bachelor's degree
  • Experience working knowledge of lecture capture, video conferencing, learning management and academic software, as well as web publishing, knowledge of online classroom technologies
  • Demonstrated skill in problem solving, project management, and experience working with ticketing software
  • Experience working directly with faculty and staff as a technology trainer is a must

    Current Georgetown Employees:
    If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

    Submission Guidelines:
    Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

    Need Assistance:
    If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

    Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

    EEO Statement:
    Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

    Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

    To apply, visit

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