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Medical Assistant for the Student Health Center

Employer
Susquehanna University
Location
Selinsgrove

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details



Medical Assistant for the Student Health Center
Susquehanna University

About Susquehanna
As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.

Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,200 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna's unique Global Opportunities program. Susquehanna University's 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit https://www.susqu.edu.

Position Summary
Job Summary
Provides primary clinical support to the provider, patient and their family to assist in the diagnosis and treatment of the patient's condition. Follows up on diagnostic testing to ensure completion, accuracy, and filing of same in medical record to ensure continuity and quality of care. Promotes a clean environment. Meets the qualifications to provide care for patients in specific age range on their assigned clinical area.
Assists office coordinator with registration and scheduling responsibilities.
Performs duties to support the goals and objectives of Susquehanna University in its efforts to provide quality patient care and patient satisfaction.
Works under the general supervision of the lead nurse for daily operational issues. Works under the supervision of the physician in providing patient care.

Specific Responsibilities
  • Obtains and documents patient medical history, chief complaint, vital signs, and provides basic medical data base for provider, and prepares patient for examinations.
  • Provides direct clinical care as directed by provider.
  • Assists provider in performance of minor surgical diagnostic procedures and
    ancillary diagnostic examinations as directed by provider to facilitate accurate diagnosis.
  • Collects and prepares laboratory specimens (blood, urine, sputum, wound secretions) and completes associated paperwork (request slips, lab log, container labels, billing documents) to expedite laboratory studies with maximum accuracy and efficiency.
  • Matches all incoming laboratory reports, radiology interpretations, consultation reports, and diagnostic examination results with patient's medical record and files in appropriate sections to create a complete and accurate medical record. Uses computerized medical record and/or appointment system in designated areas.
  • Under the direction of the provider and/or site lead, assists with orientation of new personnel to ensure that they are appropriately trained to support patients and
    physicians.
  • Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
  • Reviews and reinforces patient education as directed by provider to ensure patient's understanding of medical condition and compliance with treatment instructions.
  • May inventory medical/surgical supplies, pharmaceutical and controlled substances to ensure adequate supply levels, verity expiration dates, document utilization, optimize organizational efficiency and space utilization.
  • May clean, sterilize (when appropriate) and prepare instruments, according to
    established protocols, to ensure required level of asepsis and adequate availability.
  • Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identify need for preventive and/or
    corrective maintenance. May assist in specific laboratory functions relative to the
    testing, reporting, and quality assurance of laboratory specimens as trained and directed by the physician.
  • Cleans/sets up examination of treatment rooms between cases, ensures required level of asepsis, availability of appropriate instruments and equipment, and preparation of patient.
  • Keeps current with policies and procedures.
  • Responsible for actively participating in patient safety improvement and management program. An active participant:
    a. Assumes responsibility for identifying processes or systems that could potentially lead to errors and adverse events.
    b. Knows and follows organizational and departmental policies and procedures applicable to assigned duties.
    c. Participates in required organizational and departmental patient safety education programs and other activities designed to improve departmental and organizational patient safety.
    d. Promptly reports serious events and incidents in accordance with established hospital policy and procedure.
  • Assists with coordinating external disease management and case management organizations.
  • Assists office coordinator with registration and scheduling responsibilities.
  • Performs other duties as required or assigned by emergency or other operational
    reasons for which the employee is qualified to perform.

    Required Qualifications
    Knowledge, Skills, Abilities
    Demonstrates the ability to accurately prioritize clinical and clerical tasks.
    Demonstrates strong interpersonal skills, willingness to accept continuing education to broaden skills, good clinical skills to work effectively with the patient, patients' families and providers.
    Demonstrates the ability to work effectively in a team environment and to be flexible, and maintain confidentiality.
    Pharmacology knowledge preferred.

    Education and Experience
    Certification of Basic Life Support (CPR) required within 3 months of hire.

    Physical Demand
    Work is typically performed in a clinical ambulatory environment.

    Preferred Qualifications
    Education and Experience
    Minimum of one year experience in a clinical setting preferred, primary care preferred.
    In lieu of experience, completion of an accredited Medical Assistant Program may be substituted.


    For full application instructions and position description, visit: https://jobs.susqu.edu









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    • Organization

    Susquehanna University is a national liberal arts college committed to excellence in educating undergraduate students for productive, creative and reflective lives of achievement, leadership and service in a diverse and interconnected world. Academic excellence, study away and service learning, student-faculty collaboration, and rich opportunities for creative and personal growth are hallmarks of a Susquehanna University education. About 2,200 undergraduates come from 32 states and 15 countries.

    The university is located in Selinsgrove, Pa., a town of about 5,000 situated on the banks of the Susquehanna River, 50 miles north of the state capital, Harrisburg. The campus is about 90 minutes from the Pocono Mountain recreational areas, and about a three-hour drive from New York City, Philadelphia, Baltimore and Washington, D.C.

    Founded in 1858 by Lutherans, Susquehanna University welcomes individuals of all backgrounds and beliefs. It is a community that expresses its Lutheran heritage through the free and open exploration of ideas, commitment to service and development of individual talents.

    Students may enroll in one of two schools: the School of Arts and Sciences or the Sigmund Weis School of Business. A Susquehanna education is distinguished by a strong liberal arts program enhanced by equally strong professional programs in areas such as business, education and communications. Degrees are offered for the Bachelor of Arts, Bachelor of Music and Bachelor of Science.

    Susquehanna University is recognized in several guidebooks to selective colleges, including The Fiske Guide to Colleges and Peterson's Competitive Colleges. U.S. News & World Report’s America's Best Colleges includes Susquehanna among National Liberal Arts Colleges. Susquehanna is small enough to be academically flexible, yet large enough to offer a wide variety of choices—more than 50 major emphases, 45 minors and 850 courses. Susquehanna offers a challenging Honors Program for exceptional students and emphasizes experience-based learning, including internships, study-abroad semesters and award-winning community service programs.

    Small classes and a student-faculty ratio of about 13 to 1 offer students personal attention and challenging opportunities. Student participation and team learning are encouraged, as is faculty-student research that exposes students to current, practical applications in their field of study. Students are offered extensive opportunities for involvement and leadership in university life. They can choose from more than 100 student organizations, 23 intercollegiate sports, numerous intramural and club sports and a full schedule of lectures, concerts, films, plays and social events.

    Susquehanna's strong academic and career advising programs have led to strong post-graduation success. Typically, 94 percent of the graduating class is working full time or enrolled in graduate or professional school within six months.

    Diversity Profile: Susquehanna University

    Diversity Matters at Susquehanna. Through our commitment to academic excellence, in which diversity is a core element, we affirm the dignity and worth of all persons and strive to ensure that all in our community feel supported in their differences. Current and emerging research underscore the positive educational benefits that manifest in a diverse living and learning community.

    As an institution of higher learning, we understand that we will be judged increasingly by how well we prepare our students to succeed in a smaller, flatter and increasingly diverse world. We intentionally seek to create opportunities for understanding the ways that power and privilege influence individual and collective behavior and systems, and to use that knowledge to guide us productively inside the classroom and beyond.

    Affirmative Action - Susquehanna University is committed to making every effort to enhance the diversity of our community – students, faculty, and staff. The hiring process is important to achieving our strategic goals to recruit and retain staff from diverse backgrounds. Through the affirmative action process, we work together to ensure a diverse community while remaining diligent in our commitment to selecting the most qualified candidate for open positions.

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    Diversity Matters at Susquehanna. Through our commitment to academic excellence, in which diversity is a core element, we affirm the dignity and worth of all persons and strive to ensure that all in our community feel supported in their differences. Current and emerging research underscore the positive educational benefits that manifest in a diverse living and learning community.

    As an institution of higher learning, we understand that we will be judged increasingly by how well we prepare our students to succeed in a smaller, flatter and increasingly diverse world. We intentionally seek to create opportunities for understanding the ways that power and privilege influence individual and collective behavior and systems, and to use that knowledge to guide us productively inside the classroom and beyond.

    In the classroom, on the campus and beyond

    We use experiential learning to engage students in a multicultural education that prepares them for life in a diverse and interconnected world. Our new Central Curriculum, taught by a diverse faculty with different viewpoints and experiences, challenges students in their ways of perceiving and knowing the world. The unique Global Opportunities (GO) requirement prompts students to experience ways of knowing and being that are unfamiliar, and to reflect on those experiences. In the process, we expect that all students will examine their world view and how it is constructed.

    A diverse and vibrant campus community fosters relationships marked by mutual curiosity and respect. Students, faculty and staff are supported in these relationships by the Chief Diversity Officer, Center for Diversity and Social Justice, Center for Civic Engagement, Office of Residence Life, and the Bias Response and Education Team.

    The university also understands its physical and emotional connection to residents of the Susquehanna River Valley. Arts and educational events open to the community create possibilities for healthy dialogue regarding difference. Relationships built through interaction and dialogue with the greater Selinsgrove community serve to broaden and enhance the community in which we live and learn.

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