Director Institutional Research & Improvement
Principal Duties & Responsibilities
The Director of Institutional Research and Improvement is responsible for developing, implementing and maintaining a comprehensive program of institutional research, college-wide assessment activities, and planning to support the College's mission and strategic initiatives. The Director is committed to accountability, transparency and evidence-based decision-making, grounded in solid institutional data and analysis. Work requires research, evaluation, and analysis of major programs and processes to inform institutional performance. Responsible for demonstrating LSSC's core value of Service Excellence; respect, competence, responsiveness, and collaboration, in all interactions.
This position reports to the Chief Information Officer
Incumbent supervises: Data Analyst, and others as assigned
Evaluates strategic objectives, projects, indicators, and target outcomes associated with various college and division level plans while helping develop evaluation instruments and methods to collect and analyze outcomes at all levels.
Provides leadership and direction for institutional-level assessment activities including design and oversight of the collection of data, analysis and interpretation, and dissemination of reports, proposals and recommendations necessary to support performance improvement. Identifies and compares institutional trends to state and national benchmarks.
Responsible for assessing the progress of the strategic plan goals and objectives, as well as establishing reporting (e.g., mid-term and annually) mechanisms for communicating the progress to the campus community, Board of Trustees, and community at large.
3. Provides oversight of the centralized survey process for all internal and external surveys ensuring data integrity and valid outcomes.
Provides management of the design, collection, and analysis processes needed for institutional research reports on topics such as student enrollment and retention, employee and student satisfaction, dual enrollment, etc. for administrators, faculty, staff, college partners, and members of the community.
Provides internal consultation on the planning, implementation, analysis and reporting of ad hoc institutional research studies and surveys conducted for; the college, academic departments, degree programs, and functional areas.
Produces timely, accurate and useful data reports for institutional and departmental accreditation reporting and self-studies
4. State and Federal State Reporting
Provides leadership of college-wide functions for college compliance of all state and federal agency reporting. Represents the college at federal, state, and local level meetings, seminars, or conferences as appropriate and at professional organizations related to institutional research within the state, taking a leadership role where appropriate. Ensures that all state and federal reports are submitted in a timely fashion by establishing and maintaining a reports management system. Interprets and presents data to assist campus units in improving performance.
5. Other Duties as assigned
Knowledge, Skills & Abilities Required
EDUCATION: Master's Degree is preferred, but a combination of credits toward a Master's and related experience will be considered from an accredited college or university.
EXPERIENCE: A minimum of five years of demonstrated experience in leading strategic planning and assessment initiatives that have led to improved organizational performance.
Knowledge of and ability to lead strategic planning processes. Knowledge of Federal, State, and SACSCOC accountability requirements. Knowledge of higher education, particularly community colleges. Knowledge of resource development and management. Strong analytical skills to include understanding of qualitative and quantitative research design. Ability to analyze and evaluate data and make appropriate recommendations. Technical proficiency with planning and research software tools. Ability to maintain good working relations with all College personnel, members of the local community, and representatives of state and federal agencies. Ability to work well in a collaborative decision-making environment. Ability to coordinate multiple projects and follow-through to completion. Strong oral and written communication skills. Ability to demonstrate the four College Service Excellence Standards of respect, competence, responsiveness and collaboration when interacting with students, employees, visitors, and community members. This position requires the employee to own and use a personal communication device (cell phone) for successful job performance.