Posting Details

Position Information

Posting Number2014815SPosition TitleProgram Services Coordinator - STEM CenterLocationSkyline CollegeDepartmentSciences / Math / Technology SKY (DEPT)Position Number2C0281Percentage of Full Time100%FLSANon-Exempt (accrues overtime)Months per Year12If other, please specifyMin Salary$62,868 (annual)Max Salary$80,220 (annual)Position TypeClassified Positions Posting Text

Who We Are

The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

The College and the District

Skyline College is part of the San Mateo County Community College District and is designated as a Hispanic Serving Institution (HSI), enrolling approximately 16,000 students each academic year. Skyline College has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on Skyline College’s Office of Planning, Research and Institutional Effectiveness (PRIE) website.

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community College District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

The Position

This is paraprofessional work at the action level involved in supporting student services for the STEM Center in the Science, Math, and Technology division. Under direction, the employee assists in the planning, coordination, and support of services, such as supplemental instruction, orientation, internship opportunities, special events and activities, and tours for individual and specialized programs within the program. The employee will also assist with other administrative support needs within the department. Public contact is essential and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity are required to adequately represent the college and program, and to serve as a technical resource. Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences. The Program Services Coordinator can lead the work of student assistants, proctors, and other staff as assigned.

Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Assists in planning and facilitation of orientations, trainings, workshops, symposiums, tours, job fairs, advisory board meetings, and other special events in conjunction with management, faculty, and other staff

2. Provides coordination and direction in collaboration with MESA Center Director to tutors, Supplemental Instruction leaders, and mentors by planning and leading meetings and ensuring that a wide variety of collaborative learning strategies support student success

3. Collaborates with faculty and administration to monitor various aspects of student academic progress in their STEM pathways

4. Coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity, and other program and event needs

5. Assists and participates in planning of joint events with other college departments and programs, and with outside business and community representatives

6. Serves as liaison between student program participants and various instructional and student services departments

7. Conducts follow-up to determine student needs and available program services

8. Supports the development of special programs and resources associated with the STEM center, including scholarship, internship, career, and transfer opportunities and grant-funded STEM programs

9. Sets up and maintains confidential and other files

10. Participates in presentations to small and large groups as a program and college representative

11. Communicates and exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of science programs, services, eligibility requirements, policies, timelines, required forms, and other information

12. Supports the STEM Center website

13. Supports faculty and program staff in compiling and managing student learning outcome data and reporting, grant reporting processes, and updating of department websites

14. Researches and compiles statistical, narrative, financial, demographic, and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information

15. Enters, modifies, and retrieves online data

16. Plans and coordinates lay-out, graphics, photography and other artwork, editing, printing, multimedia enhancements, web page information, distribution and other services in conjunction with other staff, students and/or vendors as appropriate

17. Assists director, dean, and division administrative assistant as needed

18. Directs and coordinates the work of student assistants, test proctors, and other staff as assigned

19. Performs other related duties as assigned

Minimum Qualifications

• A combination of education and experience equivalent to a Bachelor’s degree along with experience applicable to requirements of this position

• Successful experience of increasing responsibility in education, social services, human resource or related area

• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

• Experience with program planning, implementation and evaluation

• Experience with training and leading the work of others

• Experience with researching, formatting, assessing and preparing data for reports and other materials

• Experience with the use of a variety of computer software to track and monitor data

• Demonstrated skills in oral and written communication, including public speaking

• Demonstrated skill in multitasking, prioritizing workloads, and working independently

• Demonstrated skill in working as part of a customer service team

Knowledge, Skills and Abilities

1. Knowledge of specific program and related college services available to students and other potential participants

2. Knowledge of applicable and available community, business, governmental and educational resources

3. Skill in oral communication, including public speaking

4. Skill in written communication

5. Skill in short- and long-range program and event planning, program and event implementation, coordination and evaluation

6. Skill in interviewing, assessment and evaluation

7. Skill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

8. Skill in establishing and maintaining effective and efficient working relationships

9. Skill in research, compiling and formatting a variety of data for reports

10. Skill in use of the Microsoft Office Suite and web-based content management systems

11. Ability to work effectively as part of a customer-service team

Physical Requirements

This classification requires manual dexterity, the use of a keyboard and mouse for extended periods of time; pushing, pulling, reaching, and moving objects of moderate weight in order to perform the essential functions.

Preferred Qualifications

Experience with basic graphic design and/or web design desirable.

Benefits

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Posting Detail Information

Open Date08/30/2019First Review Date10/21/2019Close DateOpen Until FilledYesSpecial Instructions Summary

Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Fax:(650) 574-6574
Web Page: www.smccd.edu/hr

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process

In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
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5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accomodations

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.

Annual Security Report

San Mateo County Community College District’s (SMCCCD) 2018 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2018 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2018 Annual Security Report is now available. The Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. You can obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • District Employee
   • District Employment Site
   • CCC Registry
   • HigherEdJobs.com
   • Chronicle of Higher Education
   • ACCCA
   • HERC
   • EdJoin.com
   • Indeed.com
   • Other
   • LinkedIn
   • Facebook or Twitter
2. * Can you demonstrate a combination of education and experience equivalent to a Bachelor’s degree along with experience applicable to the requirements of this position?
   • Yes
   • No
3. * Can you demonstrate successful experience of increasing responsibility in education, social services, human resources or a related area?
   • Yes
   • No
4. * Can you demonstrate cultural competence, a sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff?
   • Yes
   • No
5. * Have you had work experience that includes program planning, implementation, and evaluation?
   • Yes
   • No
6. * Do you have experience with training and leading the work of others?
   • Yes
   • No
7. * Do you have experience researching, formatting, assessing, and preparing data for reports and other materials?
   • Yes
   • No
8. * Do you have experience with the use of a variety of computer software to track and monitor data?
   • Yes
   • No
9. * Can you demonstrate skill in oral and written communication, including public speaking?
   • Yes
   • No
10. * Can you demonstrate skill in multitasking, prioritizing workloads, and working both independently as well as part of a customer service team?
    • Yes
    • No

Applicant DocumentsRequired Documents

1. Cover Letter
2. Resume/Curriculum Vitae

Optional Documents

1. Other Document 1
2. Other Document 2
3. Other Document 3