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Auxiliary Services Clerk

Employer
San Joaquin Delta Community College District
Location
Stockton

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Job Details



Auxiliary Services Clerk

San Joaquin Delta Community College District

Job Number:
19000045

To perform a variety of customer service duties in Auxiliary Services; and to perform a variety of tasks relative to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor.
  1. Perform customer service; guide and direct customers, locate merchandise, answer routine inquiries and respond to concerns.
  2. Maintain stock levels of merchandise.
  3. Receive, inspect and price merchandise.
  4. Assist to process special orders for books and charges for students receiving special funding.
  5. Participate in the book-buyback process; ensure books are categorized accurately.
  6. Operate a cash register; count and make change.
  7. Record and maintain and inventory stock control records of merchandise.
  8. Assist to attractively display store merchandise.
  9. Respond to customer inquires and complaints.
  10. Package and process customer orders through the District's shipping system.
  11. Perform other related duties and responsibilities as required.
Knowledge of:
  • Policies, and procedures, practices related the functions of the operating unit.
  • General bookstore, market and/or food services practices and procedures.
  • Principles and processes for providing customer and personal services, including quality service standards, alternative delivery systems, and customer satisfaction techniques.
  • Health and safety regulations.
Ability to:
  • Handle customer complaints effectively
  • Work cooperatively and effectively with the public, students, faculty, and staff.
  • Meet schedules and timelines
  • Correctly follow a rules or set of rules in order to arrange things or actions in a certain order.
  • Learn, interpret, and apply specific rules and policies with judgment.
  • Maintain accurate and current records,
  • Operate standard office equipment.
  • Read and understand information and ideas presented in writing
  • Prepare routine correspondence independently
  • Sensitivity to and understanding of, the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of community college students and staff.
  • Frequent lifting to 50 pounds; constant standing and walking; frequent bending and stooping.
Education and Experience Requirements Education:
Completion of the twelfth grade or equivalent.
Experience: Six months experience in a related field. Additional Information
  • Minimum Salary: US Dollar (USD) 13.89
  • Maximum Salary : US Dollar (USD) 17.07
  • External Closing Date: Sep 21, 2019
  • External Opening Date: Sep 6, 2019


Location: Stockton, California, United States
To be considered for this position please visit our web site and apply on line at the following link: https://deltacollege.referrals.selectminds.com


The San Joaquin Delta Community College District provides access to its education programs and activities and makes all employment decisions without regard to national origin, religion, age, sex, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or any other legally protected category. The District’s prohibition against sex and gender discrimination includes sexual harassment and sexual violence.







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Organization

Working at San Joaquin Delta Community College District

The mission of San Joaquin Delta Community College District is to provide excellent post-secondary education that serves the needs of students, and the District community through continuing, transfer, career and technical education, and economic development. To achieve this objective, the faculty and staff are committed to providing comprehensive instructional programs, student services and public services that are high quality.

In fulfilling its mission, the District acts upon the following principles:

*  Commitment to excellence requires effective collaboration, respect for cultural diversity, appreciation of historical perspective, open communication, high academic standards, a vital connection to the arts and cultures of the community, and competitive athletics.

*  Student success and equity are founded on a well-coordinated and institutionally-integrated developmental education program.

*  Educational resources are available to all students regardless of age, disability, gender, or ethnicity.

*  Institutional renewal must include continuous improvement through new and revised curricula; the use of student learning outcomes to enhance student performance; new and effective technologies; and ongoing faculty and staff professional development.

*  All aspects of the College District encourage good citizenship, responsible leadership, ethical behavior, and the appreciation of lifelong learning.

The faculty, staff, and students of San Joaquin Delta College envision a community of learners who pursue and achieve ever higher educational goals, commit themselves passionately to life-long learning, and fully appreciate the diverse and dynamic world around them.

 

 

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