Student Success and Support Technician - Office of Relations with Schools

Job description



Student Success and Support Technician - Office of Relations with Schools

Salary: $2,817.00 - $3,564.00 Monthly
Job Type: Classified Full Time
Job Number: 2019090502
Closing: 9/20/2019 12:00 PM Pacific
Location: Merced, CA
Department: Office of Relations w/Schools


This recruitment is for two open positions.
(One position is categorically funded and contingent upon year-to-year funding.)

Merced College is a midsized community college located in California's Central Valley. Incorporated in 1889, Merced offers historical sites, affordable housing, access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded growing community of just over 80,000 includes multiple biking and walking trails as well as access to several lakes - large and small - throughout the county. The college is currently in a time of exciting innovation.

Under general direction of the Program Supervisor, the Student Success and Support Program (SSSP) Technician performs complex clerical and computer-related duties involved in the coordination and maintenance of all records and reports pertinent to the credit and noncredit Student Success and Support Program and other student services programs as needed. This position will work collaboratively with on campus departments and programs, the K-12 system, and community organizations to ensure the growth of awareness and enrollment of Merced College. This position provides general clerical support; coordinates office activities, campus-wide activities, and outreach events; coordinates assistance to students and staff; develops statistical data; and provides administrative support. If you are an organized individual who works collaboratively with others and has a vision for student success, we encourage you to apply to be a part of an amazing Student Services team!

Merced College Vision
Merced College will provide transformative and empowering educational experiences to meet student and community needs.

Merced College Mission
Growing our community through education and workforce training:

  • lifelong learning
  • basic skills
  • career technical education
  • transfer
  • degree/certificate programs
Ensuring student success through equitable access, continuous quality improvement, institutional effectiveness, and student achievement.

General Description:
Under general direction of the Program Director, performs complex clerical and computer-related duties involved in the coordination and maintenance of all records and reports pertinent to the credit and noncredit Student Success and Support Program (SSSP) and other student services programs as needed; coordinates assistance to students and staff; develops statistical data; coordinates office activities; provides administrative support; oversees clerical functions and assists with outreach activities and events.


Examples of Duties
Essential Functions:
  • Provides support in ensuring coordination, training and compliance for all of the components of the Student Success and Support Program, specifically those outlined in the District's SSSP Plan
  • Assist in organizing and providing support for outreach events and activities
  • Assist in communicating with high school and community partners
  • Compiles, reviews, and corrects data related to the credit and non-credit SSSP Program
  • Compiles MIS data as required for SSSP data processing and compliance
  • Collects, compiles and corrects information pertaining to matriculation activities and prepares drafts of reports
  • Assists in preparing information for budget development
  • Assist in creating outreach and instructional materials, flyers, brochures posters and other promotional material
  • Understand and communicate state and college regulations, policies and procedures
  • Answers and initiates correspondence independently
  • Prepares agenda and other information for meetings and conferences
  • Takes minutes and notes of meetings
  • Create SSSP outreach and instructional materials, flyers, brochures, posters and other promotional material
  • Understand and communicate state and college regulations, policies, and procedures
  • Knowledge of pertinent federal, state and local laws relative to SSSP
  • Assists students by providing information regarding SSSP services available at Merced College
  • Assists in maintaining contact and communication with individuals, groups, associations and professional agencies
  • Receives calls and gives out information where judgment, knowledge and interpretation of policies, procedures and regulations are necessary
  • Orders and issues supplies
  • Operates computers, a variety of software, and other office equipment
  • May train, assign and oversee student assistants
Knowledge of:
  • Pertinent federal, state and local laws relative to SSSP
  • District and department guidelines and policies
  • Excellent oral and written communication, technical report writing and editing skills
  • Collection and organization of data and information
  • Modern office equipment, practices, and procedures including Microsoft Office 2010 applications
  • Correct usage of English, grammar, spelling, punctuation, and vocabulary
  • Strong Math skills
Ability to:
  • Work independently with a minimum of supervision
  • Prepare and edit reports and other materials
  • Train and oversee student workers
  • Takes minutes/notes of meetings
  • Type 55 net wpm
  • Utilize standard and specialized software formats
  • Effectively communicate with K-12 administrators and college faculty, staff, students and the public
  • Work cooperatively with others


Typical Qualifications
MINIMUM QUALIFICATIONS

Required:
  • Graduation from high school or the equivalent
  • Three years of experience in advanced level clerical and technical work, customer service, record keeping, spreadsheet and database management
  • Type 55 net words per minute
  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students
Preferred:
  • Understanding of the Student Success and Support Program
  • Experience with program implementation
  • Current with Federal Rules and Regulations


Supplemental Information
How to Apply: Candidates will submit a complete application on the Merced College Career page at https://www.governmentjobs.com/careers/mccd/transferjobs
  1. Letter of interest addressing your qualifications for the position
  2. Resume
Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Interview Information: Those applicants deemed most qualified for the position will be invited to appear for oral interviews before a screening committee. Finalist interviews with district administrators may follow. A limited number of candidates will be invited to interviews. Expenses for travel and accommodations will be the responsibility of the candidates.

Employee Benefits: The District pays (with small contribution from employee) health, prescription, vision and dental insurance premiums for the employee and dependents. Life and income protection insurance premiums are provided for the employee only, as well as paid vacation, sick leave and holidays.

Condition of Employment: The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. An applicant must be able to perform essential functions of the position with or without reasonable accommodations. All offers of employment are subject to approval by the Board of Trustees.



To apply, visit https://www.governmentjobs.com/careers/mccd/jobs/2563609/student-success-and-support-technician-office-of-relations-with-schools





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Job No:
Posted: 9/6/2019
Application Due: 9/23/2019
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