Operations Manager - Center for Global Health Science and Security

Washington D.C.
Sep 06, 2019
Institution Type
Four-Year Institution

Operations Manager - Center for Global Health Science and Security

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Georgetown University's Center for Global Health Science and Security conducts original research to help decision makers worldwide build sustainable capacities to prevent, detect, and respond to public health emergencies. The Center's multi-disciplinary team develops evidence for action, providing decision makers with the tools they need for sustainable capacity building to prevent, detect, and respond to public health emergencies.

The Operations Manager ensures that all inter- and intra-departmental operations are structured in a correct, cost effective, efficient, and timely manner in alignment with specifications and procedural requirements. S/he improves operational management systems, processes, and best practices that guarantee organizational well-being. The incumbent provides high-level administrative, operational, and marketing support as needed. The position will be for one-year, renewable pending funding. Additional duties include, but are not limited to:
  • Manages departmental financials, including core budget distribution, invoicing, and payment processing, supporting the team in reimbursement claims and processing core purchases.
  • Purchases materials, performs ad hoc office management duties, and coordinates holiday / travel schedules, supporting with travel plans.
  • Ensures that the team follows proper procedures in timely fashion.
  • Reserves rooms and other spaces for internal and external Center events, as well as contributes towards the achievement of GHSS's strategic and operational objectives.
  • Sets and monitors KPI's, devises strategies for improving performance standards, and solicits feedback on GHSS tool usage, providing analysis for avenues of improvement.
  • Implement project oversight & priorities overview, and communicates regularly to team, stakeholders, and University.
  • Ascertains and anticipates resource needs against budgetary constraints and advises leadership accordingly.
  • Implements a marketing plan by planning, coordinating, and executing external communication via monthly newsletters, website updates, and social media (Twitter), with the objective of increasing awareness of GHSS achievements.
  • Analyzes engagement across media channels (social, website, conferences, newsletter, online webinars), to improve upon marketing strategy.
  • Works with the GU marketing team and GU IT team for cross-departmental announcements, implementing updates on website & social media.
    Requirements and Qualifications
    • Bachelor's Degree; BS degree in operations management or related field preferred
    • 3-5 years of relevant experience and exceptional analytical, written and verbal communications skills
    • Ability to manage multiple tasks simultaneously and problems-solving skills
    • Proven work experience as operations manager / resource manager / project manager / senior administrative manager
    • Adequate knowledge of organisational effectiveness and operations management
    • Budget development and oversight experience
    • Excellent IT skills (including MS Office, and databases)
    • Desirable Experience with Google Drive, Sheets, Forms, Docs, Analytics, Mailchimp, Simple HTML
    • Ability to effectively communicate with all levels of the organisation
    • Leadership and organisational skills

    Current Georgetown Employees:
    If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

    Submission Guidelines:
    Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

    Need Assistance:
    If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

    Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

    EEO Statement:
    Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

    Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.

    To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Medical-Center/Operations-Manager---Center-for-Global-Health-Science-and-Security_JR07537-1

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