Director of Research and Instructional Services

Job description

Director of Research and Instructional Services

Librarian Associate Professor

Department of Public Services; KSU Library System


Kennesaw State University is now accepting applications for a twelve-month, non-tenure track Director of Research and Instructional Services and Librarian Associate Professor faculty position in the Department of Public Services; KSU Library System which begins December 2019.

Distinguishing Features of this Position:

Under the direct supervision of the Department Chair for Public Services, the KSU Library System seeks a dynamic, collegial, flexible, service-oriented, and collaborative middle-level leader for a multi-campus library system. We seek a leader who strongly believes in striving for excellence, developing a learning organization, and continuous professional development for all employees.

This leader will have a focus on student success and providing excellence in patron-centered services for the Research and Instructional Services Unit. As a member of KSU Library System’s highly collaborative and collegial organization, the selected individual will have a demonstrated knowledge of best practices and current trends in academic public services and undergraduate research support.

This includes multiple reference service models, information literacy instruction, distance learning support, services tailored to different undergraduate population groups, project planning, and assessment.

The home location for this position is the Kennesaw Campus; however, this individual will be expected to spend time at the Marietta Campus and other KSU sites as needed. This position requires working a minimum of 40 hours a week and a flexible schedule, including some nights and weekends, at the various KSU learning sites as needed.

This individual will have the ability to provide leadership, mentorship, and vision for the Research and Instructional Services Unit including developing and implementing creative, cost effective, and efficient services.

Major Responsibilities:

Librarianship and Unit Leadership Expectations (90%)

  1. Leadership: Lead the Research and Instructional Services Unit with contributions that support excellence in collections, facilities, organizational development, and services to meet the needs of library users, while improving the Unit’s overall effectiveness and efficiencies of operations. Participate in the KSU Library System’s Senior-Officer-Present Program. Strong analytical and problem-solving skills. Excellent oral and written communication skills and ability to work effectively with culturally diverse library users and colleague
  2. Supervision: Supervise, train, guide, and mentor Research and Instructional Services Unit personnel in prioritization, establishing workloads, and setting expectations in compliance with national standards and best USG practices. Identify, develop, and advocate for training and professional development opportunities for Unit. Participate in librarian and staff annual reviews.
  3. Policy and Procedures Development: Gather, review, write, update, and post policies and procedures for the Research and Instructional Services Unit with appropriate input from library administration and other Units.
  4. Strategic Planning: Lead and guide the Research and Instructional Services Unit in the strategic planning process for both the Unit and for all Unit programs, such as reference services.
  5. Assessment: Work with the Office of Institutional Effectiveness, Assessment Librarian, and Library Administration to create, analyze, update, plan, and evaluate the contributions of the Unit regarding KSU Library System’s Strategic Plan, KSU Library System’s Annual Report, SACSCOC/accreditation reports, Improve KSU, and the annual collection of academic library statistics for ACRL and other requestors.
  6. Teamwork: Communicate and collaborate with other Units, library staff, and Library Administration to improve and expand services for students and faculty. Foster a culture of excellence in services and facilitating the work of others.
  7. Representation: Represent the Research and Instructional Services Unit/Library at meetings as appropriate. Communicate effectively with users, vendors, other KSU units, and outside entities
  8. Promotion Criteria: Ability to meet established expectations for library promotion. Responsible for mentoring and guiding direct reports in understanding and working towards these criteria.
  9. Professional Development: Ability to be self-directed with creating their customized professional development annually while helping their direct reports in the yearly development of professional development plans.
  10. Liaison Program: Participate in the Undergraduate faculty liaison program as a member of a specific subject team, which can include collection development, outreach, and instruction.
  11. Reference: Provide research assistance (in person, by phone, via chat, or other communication modes) to students and other members of the KSU community.

Service (5%)

Perform KSU Library System service, KSU University service, and library profession service for an average of approximately 60 hours annually.

Scholarship (5%)

Participate in scholarship, research, and creative activity appropriate at the rank of Librarian Associate Professor, with the approval of your supervisor and Library Administration. Produce annually evidence that scholarship, research, and creative activity have been professionally published, presented, reviewed, or shared.

Required Education – Experiences – Skills

Note: these items should be addressed in cover letter and/or vitae.

Required Qualification:

  1. Master’s degree in Library Science from an American Library Association accredited program or the foreign equivalent.
  2. Minimum three years of successful and increasingly responsible professional experience.
  3. Experience supervising, mentoring, and training.
  4. Demonstrated exceptional written, oral, presentation, teaching, analytical, organizational, team management, leadership, and interpersonal skills. Ability to communicate appropriately within, and outside of, the library.
  5. Experience working collaboratively with multiple constituencies, including, but not limited to: students, instructional faculty, university staff, and librarian peers. Ability to function effectively in a team environment.
  6. Working knowledge of current and emerging professional library principles, methods, procedures, and best practices especially in relation to information literacy instruction, reference, first-year student success, and upper-division undergraduate student needs.
  7. Aptitude for detailed work and multitasking in addition to strong analytical, organizational, team management, project planning, and team-building skills.
  8. Ability to meet library faculty standards for librarianship, job performance, scholarship, service, and professional development at the Librarian Associate Professor rank.
  9. Creativity in problem-solving.
  10. Working knowledge of Office suite applications including spreadsheets.

Desired Qualifications:

  1. Five years of successful and increasingly responsible professional experience in an academic library.
  2. Two years supervisory experience of other librarians.
  3. Project management and workflow analysis experience.
  4. Experience working in a consortia environment with a shared ILS.
  5. Experience working with vendors that provide reference and instructional services such as chat reference.
  6. Evidence of publication and/or professional presentation in a library discipline.
  7. Completion of a second Master’s degree or doctoral degree actively in process.
  8. Experience working with multicultural student populations.

For more than 50 years, Kennesaw State University has been known for its entrepreneurial spirit and sense of community. Offering campuses in Marietta and Kennesaw, the university is located just north of Atlanta and combines a suburban setting with access to one of the country’s most dynamic cities. As Georgia’s third-largest university, Kennesaw State offers more than 100 undergraduate and graduate degrees, including a growing number of doctoral programs.

Designated by the Board of Regents of the University System of Georgia as a comprehensive university, Kennesaw State is committed to becoming a world-class academic institution positioned to broaden its academic and research missions and expand its scope on a local, regional and national level.

For a full description of this position, application deadlines, and application procedures, visit

Kennesaw State University, a member of the University System of Georgia, is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, and/or veteran status.


Georgia is an Open Records state.




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Job No:
Posted: 9/6/2019
Application Due: 11/5/2019
Work Type:
Salary: Competitive