Position Information

Position Information

Position Identification Number (PIN)A142074DepartmentAdjunct NoncreditCampusMultiple CampusesWorking Job TitleAdjunct Faculty - Customer Service (Workforce Development)Job CategoryAdjunct facultyFLSAExemptJob TypePart timeAdvertised Hiring RangeVariesDuties

Adjunct faculty are part-time faculty hired to teach on a semester basis.

Develop and deliver Workforce course offerings specific to Corporate and Business Trainings in the classroom.

Classification DescriptionList the broad major functions of the position.

Provides classroom based instruction and student academic support for assigned classes. Performs tasks designed to ensure the quality and consistency of academic instruction.

Responsible for providing face to face training to local organizations and businesses within HACC’s service region in the area of internal and external customer service.

Minimum Qualifications

Master’s degree in Education, Organizational Development or Business Administration

Two years teaching experience

Five years industry experience

Qualifications: Preferred Experience

Preferred experience in Customer Service, Call Center Supervision

Additional Knowledge and SkillsPhysical RequirementsLicensing Requirements

PA Act 15 Clearances

As a requirement for this position, you are expected to provide current copies of the following: Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Record Check, and Federal Bureau of Investigation Criminal Background Check prior to your first day of employment. These must have been obtained within the last 60 months and for the purpose of employment (not volunteer). You may submit current copies of your clearances to the Office of Human Resources at the time an offer of employment is made.

Job Open Date12/07/2017Job Close DateOpen Until FilledYesSupplemental Questions

Required fields are indicated with an asterisk (*).

1. If you selected Referral or Other above, please specify here.

   (Open Ended Question)

2. * Do you have a Master’s degree in Education, Organizational Development or Business Administration?
   • No Response
   • Yes
   • No
3. * Do you have two years teaching experience in an academic setting?
   • No Response
   • Yes
   • No
4. * Do you have at least five years of industry experience?
   • Yes
   • No
5. * Do you have call center supervisory experience?
   • Yes
   • No

Required DocumentsRequired Documents

1. Resume
2. Cover Letter

Optional Documents

1. UndergraduateTranscript
2. Graduate Transcript