Assistant Director of Donor Relations

Job description

Assistant Director of Donor Relations


The Assistant Director of Donor Relations is responsible for designing, implementing and coordinating an institution-wide comprehensive donor relation and stewardship system that appropriately and consistently promotes interaction with and recognition of donors at all levels.


The Assistant Director of Donor Relations reports to the Director of Advancement Services.


Bachelor's degree required.


  • Oversee the coordination of scholarships and restricted funds, serving as the University Advancement liaison with Financial Aid and with Financial Affairs as it relates to these funds/programs.
  • Prepare documents needed for various stewardship / scholarship communications including but not limited to acknowledgement letters (monthly, quarterly, annually, campaign specific), year-end giving statements, annual scholarship statements, and cover letters for each)
  • Manage the acknowledgement and receipting process for all gifts received from donors.
  • Manage the corporate matching process for gifts from donors
  • Assist with the scholarship creation process, including communication with Financial Aid and Financial Affairs.
  • Working with Financial Affairs, oversee the preparation of scholarship statements to donors annually, ameliorating any issues to donor satisfaction.
  • Manage and execute the Gratitude Packet mailing to all scholarship donors annually (Spring). Work with Financial Aid to collect and mail student thank you letters to be included in this packet.
  • Assist with donor and prospect record maintenance.
  • Assist with special events
  • Assist with the maintenance of all Donor Relations' database files.
  • Assist with the gift receipting process serving as the back-up Gift Accountant in their absence.
  • Coordinate with the University Advancement's office of Annual Giving, Planned Giving, Alumni Programs, and other external units as directed by the Vice President of University Advancement. This collaboration will ensure proper controls and coordination of both annual and cumulative giving societies, and be the primary producer / coordinator of data for various recognition purposes.
  • Sustain positive and mutually rewarding relations between the University and its donors, partner with Development Directors to determine the best strategies for effective stewardship of donors, and maintain ongoing and active networking with internal and external constituencies.
  • Phonathon – Create all letters and procedures in Colleague and process daily calling statements (receipting, pledge reminders, etc.)
  • Assist with the church match program, communicating with churches regarding their church match participation and with students/parents regarding the program.
  • Fully manage the year-end giving summary letters and statements to go out to all donors in January of each year.
  • Manage the setup of needed acknowledgement letters in Colleague.
  • Maintain digital files of stewardship documents.
  • Support online giving fund maintenance (this entails ensuring that fund descriptions are accurate, highlighting correct funds, in addition to coordinating the University efforts around centralized online giving campaigns).
  • Assist with the acknowledgement and recognition of various giving societies, such as Faculty, Staff, Retiree, and payroll deduction donors.
  • Provide support with the annual stewardship to donors of endowed scholarships and professorships.
  • Assist with donor database updates.
  • Exhibit IWU and University Advancement's values of Christlikeness, commitment, leadership, service, stewardship, innovation and diversity.
  • Foster a collaborative and inclusive spirit among subordinates, peers, and superiors within University Advancement and across the IWU community.
  • Complete all other tasks or projects as assigned.


According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • Minimum of one year experience in higher education (or a comparably complex organization) in development, stewardship, advancement services or related field preferred. Previous experience interacting with donors or other high net worth individuals is preferred.
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures.

Required Skills:

  • Ability to communicate effectively both verbally and in writing.
  • Proficiency in prioritizing and managing multiple, diverse and on-going projects.
  • Good interpersonal skills and ability to manage sensitive and confidential information.
  • Working knowledge of Microsoft Office Word, Excel, and Access.
  • Ability to work as a team leader and member of the University Advancement team. Exhibit a vital personal relationship with Jesus Christ, embrace and a1ticulate the mission of IWU and be in harmony with the doctrines and practices of The Wesleyan Church.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

Indiana Wesleyan University is committed to equal opportunity in employment and maintaining a work environment free from all forms of unlawful discrimination. Accordingly, the University affords equal opportunity to all employees and prospective employees without regard to race, sex, color, national or ethnic origin, disability, age, genetic information, veteran status, or any other status protected by law.

These have access to all the rights, privileges, and programs generally made available to employees at the University. It does not discriminate in the administration of its policies, programs, nor during any phase of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.

As an educational institution operating under The Wesleyan Church, Indiana Wesleyan University reserves and exercises its privileges under applicable law to prefer employees on the basis of religion and who are best suited to its religious purpose.

Indiana Wesleyan University is an Equal Opportunity Employer




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Job No:
Posted: 8/30/2019
Application Due: 1/15/2020
Work Type: