Information Specialist (20 hrs/wk), Office of the University Registrar

Location
Washington D.C.
Posted
Aug 29, 2019
Institution Type
Four-Year Institution


Information Specialist (20 hrs/wk), Office of the University Registrar

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Information Specialist, Office of the University Registrar - Georgetown University Main Campus

The Information Specialist will work within the framework of the Office of the University Registrar to information services front desk support for Georgetown University's graduate and undergraduate students, parents, staff and faculty.
Specifically, this position will work collaboratively with the stakeholders in person and via email and telephone in support of student data information, registration, transcripts and certifications. Additionally, this position will assist in the effort to manage and maintain the University Registrar for Academic and Student Records. Duties include but are not limited to:
  • Assists with transcript production and certifications.
  • Helps students, faculty, and staff troubleshoot technical issues.
  • Notifies students and alumni when documents are read for pick up.
  • Maintains inventory of forms at the front desk.
  • Ensures that the reception area is neat and orderly at all times.
  • Reports technical and maintenance problems to the appropriate campus offices.

This is a Part-time, 20 hours per week positions.

Qualifications
  • High School Diploma Required; Bachelor's Degree preferred
  • 1-3 years customer service experience preferably in Higher Education


Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Information-Specialist--20-hrs-wk---Office-of-the-University-Registrar---Georgetown-University--Main-Campus_JR07447





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