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Admissions Guest Services Coordinator

Employer
Trinity Christian College
Location
Palos Heights, IL

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Trinity Christian College seeks a part-time Guest Services Coordinator for the Admissions Department. The Admissions Guest Services Coordinator is responsible for overall front office activities, including the reception area. He/she serves as the hub of all day-to-day admissions activities and fills an essential guest services role as the “front lines” for campus guests—the first and last person guests encounter on their campus visit—while also assisting with administrative tasks for the office.

The essential duties and responsibilities of this position include but are not limited to the following:

  • Greet campus guests, introduce them to the Campus Visit Coordinator and their tour guides when needed, extend hospitality, and anticipate guests’ needs throughout their visit.
  • Serve as a backup to the Campus Visit Coordinator to make necessary adjustments to students’ visit schedules.                                                                                      
  • Manage the reception area and porch, and monitor the general aesthetic of the Administration Building to best serve campus guests.
  • Answer the admissions phone and direct calls to the appropriate department or individual on campus.
  • Monitor the admissions email addresses and prepare packaging for college ambassadors.
  • Perform administrative tasks for the office, including but not limited to: open/close the office each day, order supplies, request repairs/service to equipment and facilities, maintain Prius calendar and reservations, process mail, enter new records into the campus CRM, reconcile emails in the campus CRM, oversee reservations of admissions facilities and vehicles, and process receipts and expense vouchers.
  • Maintain ongoing admissions projects, initiatives, and other duties as needed.                                                                                                                                        

A Bachelor’s degree is preferred with two or more years of office administration experience.

Other qualifications include:

  • Ability to read and interpret documents.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Spanish language proficiency preferred.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.          

Trinity Christian College seeks candidates that have a personal faith and commitment to Jesus Christ, and a sincere allegiance to the mission of the college. 

Applicants should be prepared to upload the following during the online application process:

  1. A brief cover letter
  2. Professional resume
  3. A written statement that describes his/her Christian faith commitment and how it is expressed through involvement with the body of Christ and participation in a local church

Organization

Trinity Christian College is an accredited private liberal arts college located in Palos Heights, Illinois. Since its founding in 1959, Trinity has provided its students a rigorous Christian higher education in the Reformed tradition, preparing them to pursue excellence in their vocations. The secure 130-acre wooded campus is just 30 minutes from the limitless cultural and career resources of downtown Chicago.

Academics

Consistently ranked as one of the top-tier colleges in the Midwest region by U.S. News and World Report, Trinity Christian College offers over 80 programs of study, including traditional undergraduate, adult studies, and graduate programs. Recognizing the value of experiential learning, 100% of Trinity’s students participate in hands-on internships or field education. Trinity alumni excel. They are nurses in the most advanced healthcare facilities, award-winning teachers in schools across the country, successful business executives in global companies, and service-oriented professionals making a difference throughout the world.

Community

Whether they are commuters or campus residents, current Trinity students passionately talk about the sense of “community” they feel on this diverse campus. Trinity is often recognized for its ethnic and economic diversity. Intercollegiate sports for men and women, student-run ministry programs, and a full scope of creative expression in fine arts add to the Trinity experience. 

Chicago

Opportunities abound in the Chicagoland area, opening the door to an expansive “classroom” of culturally-rich neighborhoods; world class music, theater, art, and cuisine; and endless professional development for students via internships, career positions, and involvement with service organizations. Trinity’s Chicago Semester provides an immersive experience for students who want the city to be their home, classroom, and workplace for an entire semester.

Study Abroad

Learning outside the classroom is available through off-campus programs including Semester in Spain (Seville), Semester in The Netherlands, and Semester in Ecuador (Quito), as well as other areas of the world. May-term trips to places such as Cuba and China offer students the opportunity to discover and explore different regions of the world over the course of a few weeks.

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