Quality Assurance Data Coordinator & Analyst - Patient Access
At Stony Brook Medicine, a Quality Assurance Data Coordinator & Analyst - Patient Access supports QA activities for SBUH, SHSH ANDSBELIH transfers, performs quality finance based Patient Access analytics forrevenue cycle, produces data and manages QA electronic systems, and prepares documentation to reportsame and preforms QA duties for Patient Access effectiveness.
Duties of the Quality Assurance Data Coordinator & Analyst - Patient Access may include the following but are not limited to:
Assess and validate Stony Brook Medicine (SBM), Stony Brook Southampton and EasternLong Island Hospital (ELIH) for patient transfers review to ensure adherence toquality of workflow process for Stony brook Medicine (SBM) to ELIH workflow andprotocols on a daily basis to ensure that billing, insurance codes, properprotocols are chosen and workflow are completed successfully to confirmexcellence in billing.
Responsible for quality and finance-based analytics to supportrevenue cycle, financial goals and compliance; actively measures the knowledge,development and effectiveness of departmental training for Patient AccessServices department for Stony Brook Medicine under the direction of theDirector, Patient Access Services. Produces data in various formats, including,charts, and graphs etc., summarizing data findings. Serve as a reliableresource for department statistics, and serves to maintain share drive andSharePoint. Is responsible for rule revision (supporting Quality withincomputing system applications); Serves as Administrator of Registration QAsystem and other department applications as assigned. Measures and analyzescompetence and performance of staff based on work flow, policy and procedure.
Preparesreports to serve to identify training opportunities for departmental divisionsand individual staff. Responsible to document departmental staff completion of annualdepartmental procedural competencies as required by the department section towhich they are assigned. Identify and corrects workflow deficiencies, based onreview of workflow and gathering information and based on data assessment.Supports Departmental QA Activities. Produces weekly, monthly and annualcomparisons QA Activity Reports to leadership. Supports and meets data needsfor development and implementation of strategic initiatives to improve andenhance performance and services; ;works with a varietyof information applications and databases to develop schedules and special reports,etc. May be assigned as a Disaster/Emergency Service Worker, as required; assistsPatient Access Quality Assurance to meet requests for inter & intra-departmentalinformation. Compiles and researches patient related information and completereports as required monitor’s inquiry topics and proactively communicatesinquiry trends to stakeholders and strategically uses inquiry trends to guideQuality, Training, Procedural, IT and other pertinent departmental activities.Meets Patient Access Quality Assurance goals to compile and document KPI’s,volumes for Patient Access Department.
Performs other related duties as assigned.
This position may require working in various locations throughout Patient Access Department.
Required Qualifications: Bachelor’s Degree and at least 2 years ofrelated experience. Demonstrated intermediate (not only basic familiarity) proficiency in Microsoft Access and Microsoft Office. Demonstrated excellence in verbal and writtencommunication and multi-tasking skills. Experience and expertise inspeaking with customers. Ability to work well with persons who are under stress(such as sick patients and their distressed family members).
Preferred Qualifications: Master’s degree. 5 or more years of experience in statisticaldata analysis/Quantitative Analysis/Qualitative Analysis, project managementand/or health care reporting requirements. Experience supporting a QA IT system. Experience in writing professional reports, developing databases, matrix and other tools to support staff in ensuring quality. Demonstratedsuccess with advanced statistical research techniques andprocedures. Advanced computer skills, complex financial analyses, spreadsheetsand database software.
Special Notes: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. For full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions are subject to changes in pass daysand shifts as necessary. This position may require the wearing ofrespiratory protection, which may prohibit the wearing of facial hair.
The selected candidate must successfully clear a background investigation. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), submit (3) written references, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
The best ideas in medicine start with the best people. At Stony Brook Medicine, our highest calling is to put the power of ideas to work in our patients’ lives. Stony Brook Medicine integrates and elevates all of our health-related initiatives: education, research and patient care. Stony Brook Medicine is Long Island’s premier academic medical center. With 603 beds, we serve as the region’s only tertiary care center and Level 1 Trauma Center, and are home to the Stony Brook Heart Institute, Stony Brook Cancer Center, Stony Brook Children’s Hospital, Stony Brook Neurosciences Institute, and Stony Brook Digestive Disorders Institute. We also encompass Suffolk County’s only Level 4 Regional Perinatal Center, state-designated AIDS Center, state-designated Comprehensive Psychiatric Emergency Program, state-designated Burn Center, the Christopher Pendergast ALS Center of Excellence, and Kidney Transplant Center. It is home of the nation’s first Pediatric Multiple Sclerosis Center.
Stony Brook University is an Affirmative Action/Equal Opportunity employer. We are committed to the creation of a diverse and inclusive campus climate. We encourage protected veterans, individuals with disabilities, women and minorities to apply.
This function/position has beendesignated as “essential.” This means that when the Hospital is faced with aninstitutional emergency, employees in such positions may be required to remainat their work location or to report to work to protect, recover, and continueoperations at Stony Brook Medicine, Stony Brook University Hospital and relatedfacilities.
Pursuant to Executive Order 161,no State entity, as defined by the Executive Order, is permitted to ask, ormandate, in any form, that an applicant for employment provide his or her currentcompensation, or any prior compensation history, until such time as theapplicant is extended a conditional offer of employment withcompensation. If such information has been requested from you before suchtime, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or viaemail at [email protected].
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE UNIVERSITY HUMAN RESOURCE SERVICES DEPARTMENT AT (631) 632-6161 OR THE UNIVERSITY HOSPITAL HUMAN RESOURCES DEPARTMENT AT (631) 444-4700. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (631) 632-6350. IT CAN ALSO BE VIEWED ON-LINE AT THE UNIVERSITY POLICE WEBSITE AThttp://www.stonybrook.edu/police
Job Field: Administrative & Professional (non-Clinical)
Primary Location: US-NY-Stony Brook
Shift: Day Shift
Posting Start Date: Aug 20, 2019
Posting End Date: Nov 18, 2019, 11:59:00 PM