Program Services Coordinator - Veterans Resource Opportunity Center (Temporary)
Posting DetailsPosition Information Posting Number2014814SPosition TitleProgram Services Coordinator - Veterans Resource Opportunity Center (Temporary)LocationCañada CollegeDepartmentStudent Services CAÑ (DEPT)Position NumberTBDPercentage of Full Time100%FLSANon-Exempt (accrues overtime)Months per YearotherIf other, please specify9/16/2019 - 12/31/2019Min Salary$25.05 per hourMax Salary$31.95 per hourPosition TypeClassified, Temporary Posting Text Who We Are
The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.The College and the District
Cañada College is part of the San Mateo County Community College District and is designated as a Hispanic Serving Institution (HSI), enrolling approximately 11,000 students each academic year. Cañada College has a diverse student population that is a reflection of the communities that is serves. Detailed information about the student population, including data related to student success, can be found on Cañada College’s Office of Planning, Research and Institutional Effectiveness (PRIE) website.Who We Want
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community College District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.The Position
Under direction, the Program Services Coordinator assists in the planning, coordination, and implementation of services, such as student recruitment, orientation, job skills assessments and job placement, special events, tours, individual and specialized programs and other support for current and potential program participants. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, veterans organizations, governmental agencies and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences. The Program Services Coordinator can lead the work of student assistants, proctors, and other staff as assigned.Duties and Responsibilities
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
1. Serves as the primary college liaison for veteran students
2. Assists with certifying veteran students for GI Bill benefits
3. Exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of college programs, services, eligibility requirements, policies, timelines, required forms and other information
4. Travels to various off-site locations to confer with community service organizations, governmental agencies, businesses and other entities, and to recruit students into a college program
5. Makes presentations to small and large groups as a program and college representative promoting the Veterans Resource Opportunity Center and other programs and services
6. Conducts follow-up to determine veteran student needs and available program services
7. Accompanies veteran students to off-campus events, including workshops and conferences
8. Participates in planning and implementation meetings with college and outside groups and representatives
9. Plans, conducts, and participates in tours, job fairs, and program services in conjunction with management, faculty, and other staff to promote the Veterans Resource Opportunity Center
10. Coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity, and other program and event needs
11. Uses a variety of software to compose, format and prepare correspondence, memoranda, publicity materials, surveys, brochures, flyers, bulletins, reports, presentations, and other materials
12. Plans events with other college departments and programs and with outside business and community representatives to support veteran students
13. Serves as liaison between the Veterans Resource Opportunity Center and various instructional and student services departments
14. Refers students to community, business, governmental, and other resources
15. Directs and coordinates the work of student assistants and other staff as assigned
16. Refers students to career and other counselors, instructional programs, and to other college offices as appropriate
17. Researches and compiles statistical, narrative, financial, demographic and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information
18. Enters, modifies, and retrieves online data
19. Sets up and maintains confidential and other files
20. Performs other related duties as assignedMinimum Qualifications
• A combination of education and experience equivalent to a Bachelor’s degree in business administration, sociology, human resources, or a closely related field
• Successful experience of increasing responsibility in education, social services, human resources or related area
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff
• Experience with program planning, implementation, and evaluation
• Experience with training and leading the work of others
• Experience with researching, formatting, assessing and preparing data for reports and other materials
• Experience with the use of a variety of computer software to track and monitor data
• Demonstrated skills in oral and written communication, including public speaking
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
• Demonstrated skill in working as part of a customer service teamKnowledge, Skills and Abilities
1. Knowledge of specific program and related college services available to students and other potential participants
2. Knowledge of applicable and available community, business, governmental, and educational resources
3. Skill in oral communication, including public speaking
4. Skill in written communication
5. Skill in short- and long-range program and event planning, program and event implementation, coordination, and evaluation
6. Skill in interviewing, assessment, and evaluation
7. Skill in sensitive, respectful, and effective communication with people from diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
8. Skill in establishing and maintaining effective and efficient working relationships
9. Skill in research, compiling, and formatting a variety of data for reports
10. Skill in use of the Microsoft Office Suite and web-based content management systems
11. Ability to work effectively as part of a customer-service teamPhysical Requirements
This classification requires manual dexterity; pulling, pushing, reaching; and moving items of light to moderate weight up to 30 pounds; work at a computer, including viewing a monitor for various lengths of time, repetitive use of keyboard, mouse, or other control device, and dexterity of hands and fingers to operate keyboard in order to perform the essential functions.Preferred QualificationsBenefits
Due to the temporary nature of this position, benefits are not included.Posting Detail Information Open Date08/26/2019First Review Date09/16/2019Close DateOpen Until FilledYesSpecial Instructions Summary
Required Application Materials
All applicants are required to submit:
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Web Page: www.smccd.edu/hr
Prior to employment, the selected candidate will be required to complete the following:
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.Accomodations
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.Annual Security Report
San Mateo County Community College District’s (SMCCCD) 2018 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2018 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2018 Annual Security Report is now available. The Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. You can obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- District Employee
- District Employment Site
- CCC Registry
- Chronicle of Higher Education
- Facebook or Twitter
- * Do you possess a combination of education and experience equivalent to a Bachelor’s degree in business administration, sociology, human resources, or a closely related field?
- * Can you demonstrate successful experience of increasing responsibility in education, social services, human resources or a related area?
- * Can you demonstrate cultural competence, a sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff?
- * Have you had work experience that includes program planning, implementation, and evaluation?
- * Do you have experience with training and leading the work of others?
- * Do you have experience researching, formatting, assessing, and preparing data for reports and other materials?
- * Do you have experience with the use of a variety of computer software to track and monitor data?
- * Can you demonstrate skill in oral and written communication, including public speaking?
- * Can you demonstrate skill in multitasking, prioritizing workloads, and working both independently as well as part of a customer service team?
- Cover Letter
- Resume/Curriculum Vitae
- Other Document 1
- Other Document 2
- Other Document 3