Assistant Director of Housing and Residence Life - Office of Student Affairs

Job description

The Assistant Director of Housing and Residence Life at Marian University in Indianapolis, IN will be a partner with the Director and the residence life team to execute necessary tasks within the Office of Housing and Residence Life. The Assistant Director is primarily responsible for the management of housing contracts, supervising two professional staff members, billing and fee processing, facilities management as well as summer conference services. This mid-level management position also provides student support services for residents living in on campus apartments and houses. The Assistant Director in conjunction with the Director develops and executes various annual housing assignment processes/marketing, administers the housing management database, and closely monitors facility management for all residential spaces.This position will coordinate with Campus Events staff to provide overnight conference groups with high-quality customer service. The Assistant Director of Housing and Residence Life will work closely with the Director and residence life team to provide a vision of vibrant residential living marked by experiential learning, transformative leadership, and service through our core Franciscan values.

Responsibilities include but are not limited to the following:

  • Provide high-quality customer service to residential students and families within 24 hours.
  • Improve coordination and completion of facility maintenance for room assignments and residence hall facilities throughout the year.
  • Supervise and evaluate two Area Coordinators.
  • Support the business and financial operations for the housing and residence life department.
  • Lead summer conference housing services in collaboration with campus events staff.
  • Provide support and service to residents in houses and apartments.
  • Maintain detailed records related to all housing assignments, applications, deposits and fee waivers received, and process contract cancellations.
  • Conduct data tracking for areas within the department; prepare occupancy projections in conjunction with the Director.
  • Plan, manage, and coordinate various annual housing processes including resident arrivals and departures, applications, room changes, and assignments in conjunction with Director of Housing and Residence Life.
  • Serve as professional staff member in on-call rotation.
  • Additional responsibilities as assigned.
  • The ideal candidate will have:

  • Knowledge of and commitment to the mission of Marian University
  • Master’s degree in College Student Personnel/higher Education or related field plus significant progressive experience in residence life and/or significant experience with student development in a higher education setting
  • Progressive experience with billing, assignments, and facilities, and crisis management
  • Demonstrated commitment and ability to work with a diverse student body and staff
  • Excellent communication and problem-solving abilities
  • Ability to work on multiple tasks with attention to detail
  • Prior experience supervising undergraduate/paraprofessional staff members is preferred
  • Previous experience with housing facility operations; student programming experience; campus/academic partnership building and the ability to work collaboratively with others.
  • Located within 10 minutes of downtown Indianapolis, Marian University is one of the nation’s preeminent Catholic institutions of higher learning, and ranks as one of US News & World Report’s top universities in the Midwest Region. Marian University was founded in 1937 by the Sisters of St. Francis, Oldenburg, Indiana, and the Franciscan Values that the Sisters ingrained into the university’s culture are still prevalent today. The university has experienced tremendous growth in the past 15 years under the leadership of President Daniel J. Elsener, including the opening of the Marian University College of Osteopathic Medicine in 2013 – the state’s first new medical school in 110 years. Marian University’s football team has captured the NAIA national championship in 2012 and 2015. In 2016 and 2017, the women’s basketball team won back-to-back NAIA national championships. Marian University is also home to the most successful collegiate cycling program in the nation, which currently holds 46 national titles.

    Marian University offers an excellent benefits package including health and dental insurance and full Marian University undergraduate tuition benefits for employees and their family. Review of applications will begin immediately and continue until the position is filled. Required materials include: letter of application, current CV with evidence of outstanding teaching and professional activities, names and contact information of three professional references. Only complete applicant packets submitted to [email protected] will be considered. Marian University is an EOE and is committed to diversity and encourages persons from diverse backgrounds to apply for this position.




    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 8/27/2019
    Application Due: 10/25/2019
    Work Type: