Academic Technology and Operations Analyst

Job description

Posting Details

Position Information

Job CategoryProfessional/AdministrativePosition TitleAcademic Technology and Operations AnalystFull Time/Part TimePart TimeDivisionDean of the FacultyDepartmentDean of FacultyDepartment Statement

The Provost and Dean of the Faculty Office is seeking applications for a part-time (25 hours/week, with benefits) academic technology and operations analyst.

Reporting to the Vice Provost for Administration and Planning, the academic technology and operations analyst is primarily responsible for developing an understanding of the many aspects of academic administration in order to provide technological and analytical leadership in using data and information systems to support the academic mission, institutional priorities, and academic administration oversight and planning.


Accountable for providing technological and analytical leadership in using data and information systems to support planning, enhancement, execution and assessment of academic operations (e.g. budget development, resource utilization, resource modeling); collecting, integrating, interpreting and reporting on relevant data; delivering insights to inform decision making; and recommending, developing, implementing, and training on software, systems, processes and other related technology that support planning efforts, improve operations and resource utilization, and follow best practices.

Accountable for supporting the Provost & Dean of the Faculty leadership team, including working on a wide range of special projects and strategic planning efforts, coordinating processes, and managing projects in support of the academic mission and institutional priorities.

Accountable for collaborating with other offices and departments, such as Information Technology Services, Institutional Research, Registrar’s Office, and Human Resources as necessary to fulfill the responsibilities of the position.

Technical Competencies

NameData Management and ReportingDescription

Expertise with data systems (e.g. Banner), data analysis (e.g. SPSS, Excel), and report creation (e.g. Tableau, MS Query, Crystal, Adobe Creative Suite) tools sufficient to ensure integrity of data, identify key data tracking needs, combine and transform data to produce useful reports, identify quantitative trends, and develop data-driven solutions.

Technical Competencies

NameFinancial and Budget ManagementDescription

Demonstrated ability to monitor, analyze, forecast, and report on finances and business operations; and ability to use relevant budget and finance tools.

Technical Competencies

NameAnalytical SkillsDescription

Demonstrated ability to analyze and transform data to grasp issues, draw conclusions and develop solutions to all types of workplace challenges.

Technical Competencies

NameProject ManagementDescription

Demonstrated ability to effectively manage projects in assigned area; ensures the project’s goals, purpose and criteria for success are clearly defined; ensures needed resources are available; evaluates progress and success against performance standards.

Technical Competencies

NameRelationship BuildingDescription

Demonstrated ability to build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect with many constituency groups in order to advance mutual goals and objectives.

Technical Competencies

NameCommunication SkillsDescription

Demonstrated ability to effectively present ideas, information and material to individuals and groups, to prepare and provide structured delivery, and to facilitate workshops or meetings in a structured manner.

Behavioral Competencies

NamePersonal Accountability for ResultsDescription

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Behavioral Competencies

NameEffective CommunicationDescription

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Behavioral Competencies

NameProblem Solving and Decision MakingDescription

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Behavioral Competencies

NameChange ManagementDescription

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Behavioral Competencies

NameLeadership and TeamworkDescription

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Behavioral Competencies

NameCreativity and InnovationDescription

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Behavioral Competencies

NameDiversity and InclusionDescription

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Behavioral Competencies


Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.


Professional Experience/ Qualifications

•A minimum of 3 years of related experience.
•Demonstrated proficiency with data systems (e.g. Banner), data analysis (e.g. SPSS, Excel), and report creation (e.g. Tableau, MS Query, Crystal, Adobe Creative Suite) tools.
•Ability to analyze and transform data and to effectively communicate data to constituents of varying levels of data literacy.
•Excellent verbal and written communication skills, and a high regard for detail and professional standards.
•Demonstrated ability to take initiative, work independently and collaboratively, lead projects, and manage multiple tasks and priorities.
•Must be capable of working collegially with a diverse group of faculty, staff and students within a university setting.

Preferred QualificationsEducation

Bachelor’s degree

CertificationsPhysical RequirementsOther Information Posting Detail Information

Requisition Number2019S106PTemporaryNoWork ScheduleJob Open Date08/23/2019Job Close DateOpen Until FilledNoSpecial Instructions SummaryEEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act

The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a Colgate employee?
    • Yes
    • No
  2. * Have you ever been a Colgate employee?
    • Yes
    • No
  3. * Are you at least 18 years of age?
    • Yes
    • No
  4. * Please let us know how you heard about this position.
    • Albany Times Union
    • Binghamton Press & Sun
    • BlackCoachesinSports
    • Cazenovia Republican
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Colgate Employee
    • Colgate Website
    • CoSIDA
    • Diverse Issues of Higher Education
    • HERC (Upstate New York HERC)
    • LinkedIn
    • Mid-York Weekly
    • NACWA
    • naviGATE
    • NCAA News
    • Norwich Evening Sun
    • Oneida Daily Dispatch
    • Sherburne News
    • Syracuse Post Standard
    • Utica Observer Dispatch
    • Waterville Times
    • Other
  5. If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.

    (Open Ended Question)

Applicant DocumentsRequired Documents
  1. Resume
  2. Cover Letter
Optional Documents




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    Job No:
    Posted: 8/26/2019
    Application Due: 9/27/2019
    Work Type: