Operations Assistant (Part-time)

Job description

Posting Details

Position Information

Job TitleOperations Assistant (Part-time)Position Number997494DepartmentSpecial Events Facilities/ServicesSalary$14,820Job Summary/Description

This position is part-time and non benefits-eligible. Position will not exceed 19 hours per week.

Works day, evening, and weekend shifts as required to configure, monitor, and supervise events held at University facilities scheduled by the Special Events Office under the general supervision of the Junell Center Events Manager. Facilities operated include, but are not limited to, the Junell Center/Stephens Arena, LeGrand Stadium, the ASU Lake Facility, the Pavilion, the Super Slab, and the Campus Green (with the Sand VB Courts). Supports ASU Athletics events and oversees, as directed, Athletic and auxiliary facilities. Assists the Events Manager in planning, inspecting and supervising physical buildings, labor, equipment and food services arrangements. Helps perform custodial and maintenance inspections and follows up with appropriate personnel to ensure that repairs are completed or deficiencies corrected. Assists the Events Manager in interviewing, selecting, training, scheduling (controlling labor hours used) and supervising student and/or temporary personnel. Helps the Events Manager in conducting the annual inventory of Junell Center/Stephens Arena, LeGrand Stadium, ASU Lake Facility and all additional assigned property and equipment.

This position has an atypical schedule with flexibility to change based upon event schedule and facility coverage needs. Position schedule will not exceed 19 hours per week.

All bookings are made through a software package, Event Management System (EMS). The Operations Assistant should become very familiar with EMS and be able to review reservations and access all booking information.

Typical Duties/Job Duties

Works with the ASU Athletics Department, campus customers, community customers, and guests to gather all needed information on booked events to plan events, configure facility and room set-ups per instructions/requirements, and execute needed physical set-ups. This is to include contacting the event/reservation coordinator and fleshing out event details and/or confirming known set-up information, performing all required customer follow-up duties to complete the reservation process and finalize event confirmations.

Provides event details and instructions to set-up crew members verbally, visually, and in writing using provided event software packages. Ensures that tables, seating, staging, lighting, sound, and all other appropriate resources affecting events are operational and properly configured.

Ensures appropriate staffing for all events and special programs. Controls event staff performance before, during, and after the conduct of events.

Performs custodial and maintenance inspections and follows up with appropriate personnel to ensure that repairs are completed or deficiencies corrected.

Performs minor building and audio-visual equipment maintenance tasks daily as needed.

Assists the Events Manager to interview, select, train, and supervise student and/or temporary personnel.

Assists the Events Manager to schedule and lead the student staff in performing the day to day tasks involved with getting the facilities ready for the different scheduled events.

Verifies to Events Manager at the close of each shift that all events for that evening (and the morning of the next day) are set up for and adequately staffed; ensures that a plan is in place to get the property of the facility put away in a secure location before the shift is over.

Works shifts as assigned by the Events Manager, to include evenings, weekends, some holidays, and as the business operations of the auxiliary facilities dictate.

Communicates in a professional, service-oriented manner with faculty, staff, students, visitors and others in the course of performing work or coordinating tasks.

Performs all additional duties as assigned.

Knowledge, Skills and Abilities

Knowledge of facility management practices, events scheduling and set-up procedures;
Knowledge of customer service principles and practices;
Knowledge of word processing and spreadsheet applications and software;
Knowledge of schedule development and staff management practices;
Ability to organize and coordinate event set-ups;
Ability to perform basic mathematical calculations;
Ability to organize and complete multiple tasks in an accurate and timely manner;
Ability to perform work in an independent manner;
Ability to interact effectively with a wide variety of customers and users;
Ability to learn quickly and adapt to change;
Ability to prioritize tasks;
Organized and self-motivated with above average interpersonal skills;
Skilled in oral and written communication.

Minimum Qualifications

Bachelor’s degree in any field plus one year of experience in facilities/building operations or management, housekeeping supervision, event planning and set-up, or other directly related experience. Three years of relevant experience may substitute for degree requirement.

Preferred QualificationsPhysical Requirements

Able to stand, move, turn and twist as needed to direct physical set-up operations. Ability to lift 35 pounds.
Ability to sit and use current office equipment. Ability to learn and operate forklift.

EEO Statement

Angelo State University is an equal opportunity employer and is committed to promoting and ensuring equal employment opportunity for all individuals without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status. In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at [email protected].

Posting Detail Information

Posting NumberS246POpen Date08/22/2019Close DateDesired Start DateReview Start DateOpen Until FilledYesSpecial Instructions to ApplicantsRequired Number of ReferencesSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. Please describe the attributes that will make you a strong candidate for this position

    (Open Ended Question)

  2. Please describe in detail how your background and experience would be applicable for this position in a College/University setting

    (Open Ended Question)

  3. Why do you want this particular job?

    (Open Ended Question)

Documents Needed To ApplyRequired Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
  1. Other




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Job No:
Posted: 8/23/2019
Application Due: 11/21/2019
Work Type: