Job description


San Diego County - Grossmont College

Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.

The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.

The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.

Become a part of this dedicated team in beautiful San Diego County!

Your application must be completed in one sitting. The system will not save an incomplete or unsubmitted application. Please be attentive when applying as many of our positions require multiple attachments. Please review the special instructions to applicants on the job announcement for requirements. For the most seamless process, we strongly encourage you to prepare the required materials before beginning your application.

Job Summary
Application Deadline: Thursday, September 19, 2019 at 11:59 p.m.

Department: Financial Aid Department

Location: Grossmont College

Months worked out of the Year: 12 months

Work hours: Monday - Friday: 8:00 a.m. - 5:00 p.m.

Shift Differential: None

Starting Salary Range:

Range: CL-29: $3,414 (Step A) or $3,610 (Step B) Monthly
Based on experience

Anticipated Start Date: November 2019
Job Description

Under the direction of an assigned supervisor, perform specialized financial aid duties and provide technical assistance in support of financial aid programs and services; provide assistance in assigned specialized programs, such as Cal Grant and Pell Grant, including financial aid awards and award reconciliation.


  • Perform specialized and technical duties in support of assigned programs and services such as the Cal Grant and Pell Grant programs.
  • Coordinate the Cal Grant Program to determine student need and eligibility for Cal Grant awards. Process Cal Grants to ensure timely receipt of funding from the California Student Aid Commission. Monitor eligibility and report students eligibility or loss thereof to the California Student Aid Commission.
  • Analyze and reconcile Cal Grant records. Perform year end reconciliation of the Cal Grant Program with the California Student Aid Commission and return unused funds to the State.
  • Analyze and review award letters and disbursement schedules for accuracy; recommend system enhancements to improve program operation. Trouble-shoot computer output to determine over-awards and system errors.
  • Resolve problems, rectify discrepancies and facilitate the correct disbursement of awards.
  • Monitor the distribution of checks ensuring sufficient funds for disbursements.
  • Provide students and others with technical assistance; answer questions regarding financial aid programs and services; instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions.
  • Review records for changes in status; request transcripts, records and other information as needed; assist in determining student need and eligibility as assigned.
  • Operate a personal computer and a variety of complex and inter-connective software programs to obtain or verify financial aid information and records; investigate and identify students receiving awards at more than one school per enrollment period; input information and data to maintain records and files.
  • Make presentations to student groups regarding financial aid or employment opportunities; explain departmental policies, procedures and functions.
  • Coordinate with other institutions to reconcile and/or recover Pell Grant funds; coordinate communication and activities with other district departments and personnel, educational institutions, governmental and private agencies and the public.
  • Compile information and data and prepare various reports and forms related to financial aid delivery and other assigned programs as required; reconcile data for the Cal Grant Program year-end process; prepare forms, correspondence and documents.
  • Establish and maintain a variety of files and records; maintain confidentiality of information and records.

  • Attend workshops to remain current with changes in federal and state financial aid guidelines.
  • Train and provide work direction to part-time student workers or other support personnel as assigned; may participate in screening processes of hiring procedures.
  • Maintain departmental area(s) in a safe, clean and orderly condition; assure compliance with established safety procedures and regulations.
  • Maintain currency of qualifications for area of assignment.
  • Perform related duties as assigned.



  • Rules, regulations, procedures, policies and functions of Federal and State financial aid programs.
  • Modern office practices, procedures and equipment, including telephone techniques and etiquette.
  • Financial and statistical recordkeeping techniques; basic math and accounting principles.
  • Correct English usage, grammar, spelling, punctuation and vocabulary.
  • Operations, functions and procedures of a financial aid office.
  • Operation of a personal computer and complex database management programs; data entry skills, word processing, and spreadsheet software programs.

  • Perform specialized technical duties to assist students in obtaining financial aid.
  • Read, interpret, apply and explain complex laws, rules, regulations, requirements, policies and procedures regarding student financial aid programs.
  • Work effectively with students with special needs.
  • Operate standard office equipment (e.g., calculators, personal computer, copiers, etc.)
  • Use a personal computer, including various software packages, to enter and retrieve data in an efficient and effective manner consistent with requirements of the position.
  • Communicate effectively both orally and in writing.
  • Establish and maintain cooperative and effective working relationships with others.
  • Analyze situations accurately and adopt an effective course of action.
  • Work independently with little direction; meet schedules and time lines; plan and organize work.
  • Train and provide work direction to others.
  • Prepare and maintain financial and statistical records and reports; perform mathematical calculations.
  • Respond to personal and financial problems encountered by college students and/or their parents; relate effectively to economically disadvantaged students.

EDUCATION: Graduation from high school or equivalent supplemented by formal training in business office technologies, bookkeeping or accounting.

EXPERIENCE: Increasingly responsible experience providing technical assistance and guidance to others and working with complex procedures and regulations similar to the level of Financial Aid Assistant, Senior or equivalent.

WORKING CONDITIONS: College financial aid office environment, subject to frequent interruptions.

Additional Information

Application must be completed in one sitting. Incomplete or unsubmitted applications cannot be saved.

Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.

Be sure you have the following materials prepared and ready to attach BEFORE beginning your application.


  • Complete and current resume/CV
  • A 1-2 page cover letter that includes the following 3 questions:

1) Tell us how your education and experience has qualified you for this position.

2) Describe your experience coordinating a financial aid program (i.e. Pell Grand, Cal Grant, College Work-study, Scholarships).

3) Describe the 3 most important aspects of customer service. And provide two (2) examples of how you have used these in the workplace.

*Note* please upload .doc or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.

Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.

GCCCD is an Equal Employment Opportunity and Title IX employer.

Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by calling (619) 644-7679.

Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.

To apply, visit

The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.

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Job No:
Posted: 8/22/2019
Application Due: 9/20/2019
Work Type: