Completion Specialist I - SOHOPE
Provides individualized career search and readiness services to SOHOPE grant program students, including but not limited to readiness assessments, resume writing, and interviewing skills. Develops and presents workshops related to SOHOPE programs. Assists students in completing job search and placement services. Works with SOHOPE grant program team to identify and mediate job placement barriers.
Works under the general supervision of the Director of Student Programs.
Supervision is not a responsibility of this position. May oversee student workers.
- Provides career/job readiness and preparation services. Provides support and career related guidance to SOHOPE program students and facilitates job readiness skills. Monitor job search progress and follow up.
- Conducts career readiness assessments with students to facilitate job placement in SOHOPE programs. Reviews placement and other assessment results, employer assessments, and performance reviews to determine training, educational, career, and personal needs.
- Creates and identifies job search strategies. Analyzes student data to determine appropriate actions for students to move forward to employment.
- Enters and maintains student data for tracking and/or reporting purposes. Maintains confidentiality and security of student information in accordance with FERPA regulations.
- Understands and utilizes appropriate internal and external resources, and collaborates to resolve issues that may interfere with a student's satisfactory progress toward employment outcomes. Works with external agencies and consults with campus staff and departments as appropriate, e.g., Rogue Central, Information Technology, and Financial Aid.
- Identifies and works with organizations to develop employment pipelines for program participants. Perform ongoing outreach to Heath Care sector employers. Develop and maintain collaborative relationships with hiring managers with a focus on supporting participants through appropriate referral and feedback processes.
- Develops and delivers workshops to SOHOPE program participants on a variety of topics, including professionalism and workplace ethics, resume and cover letter writing, and job interview preparation and follow up.
- Develops and delivers public presentations/orientations for the college, workforce system, industry, and community relating to SOHOPE grant programs. Establishes a presence in the community to inform and attract students to the program.
- Attends department and other meetings as appropriate.
- Oversees assigned student workers.
- Performs other duties as assigned.
Education and Experience: A Bachelor's Degree with coursework in career development is required. A minimum of one-year office experience is required. Advising assistant, career coach, guidance counselor experience is preferred. Direct career services experience with clients or students is preferred.
Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s).
License: For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License and proof of an acceptable driving record are required. New employees establishing resident status in the State of Oregon must obtain an Oregon driver's license within 30 days (ORS 807.020 (1)). Myers-Briggs Type Indicator training/certification preferred.
Knowledge of: Career preparation tools, strategies, and resources; career development theory; job search strategies and practices; college grant procedures and policies; customer service concepts; general office practices; computer systems and applications with an emphasis on Microsoft Office Suite ® products; college programs, degree/ certificate requirements, and curriculum; business English and composition; database management principles; college policies and procedures.
Skills: Excellent interpersonal and human relations skills; strong verbal and written communication skills; active listening and problem-solving skills; current and relevant computer skills; advanced computer skills; archiving and researching skills; strong analytical and intuitive/conceptual thinking skills; and, presentation skills. Bilingual skills preferred.
Ability to: Work independently with the oversight of the Director; problem solve; work effectively with diverse cultures and individuals with complex issues and barriers; communicate and present information effectively verbally and in writing, to groups and individuals; communicate internally and externally; learn and follow procedures related to the position; operate office equipment; work under stress; maintain confidentiality; enter data efficiently and maintain accurate records; organize and prioritize workload; meet deadlines; produce a high volume of work in a short timeframe; and effectively train others.
Physical Demands of Position:The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Manual dexterity and coordination are required for over half of the daily work period (about 65%) which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials less than 5 pounds frequently, and 5-25 pounds occasionally. This position requires both verbal and written communication abilities.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.
This is a Full-time Classified, 40 hour per week (100%) position in the Career Services department. Starting compensation is entry level for Group 6 on the 2019-20 Classified Salary Schedule.
Position is fixed-term/grant funded through 9/28/2020, renewed annually, with continuation dependent upon funding. Fixed-term positions do not accrue seniority.
Position will remain open until filled, with screening scheduled to begin 9/3/19. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter, resume, 3 professional letters of recommendation (one of which must be current within the last two years), and unofficial transcripts indicating the level of degree earned. (This may vary depending on the position). Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.