Program Assistant

Job description

Program Assistant Job Number Full/Part Time Schedule Salary 201908125282 Full Time 8AM - 5PM $41,885 - $59,383 Position Information The Program Assistant provides general administrative and logistical support in a fast-paced, dynamic office that delivers year-around academic programs for both domestic and international students and clientele. The Program Assistant works in close collaboration with a variety of academic and student service managers and personnel who have critical roles in the delivery of programs as well as the student experience. The Program Assistant responds to program inquiries; creates and maintains spreadsheets and related documents for tracking a variety of activities; performs data entry; maintains files, and assists in the coordination of internal business processes that support the functions of International Education Programs at UCR Extension.

Please note: Multiple positions may be hired from this recruitment.

Please note: The selection process for final candidates will include an Excel skills test. Minimum Requirements Two (2) years of full-time general office experience performing clerical duties in a complex, service oriented environment, performing detailed responsibilities

Demonstrated skill in communicating effectively and patiently in a multicultural environment; ability to effectively, professionally, and tactfully interact with students, faculty, staff, administrators, community partners, and visitors.

Experience planning, implementing and coordinating logistical aspects of educational programs; experience interpreting policies and procedures.

Superior skill in attending to detail and proven organizational skills to plan, schedule, track, coordinate, and keep others informed

Excellent interpersonal, oral and written skills; accurate proofreading skills; ability to communicate knowledgeably and clearly with international students/clientele

Proven abilities in task-prioritization, time management and problem solving; ability to work effectively with multiple timelines, changing priorities, and fluctuating workloads

Demonstrated word processing, spreadsheet, database, email and web experience, including extensive experience with Microsoft Office suite performing data entry, creating and entering data into spreadsheets, templates, and reports

Demonstrated track record of creating remarkable client care experiences, including skill in identifying the client's perspective and maintaining a commitment to excellence in service; ability to listen, anticipate, and respond to the needs of clients to achieve excellent service

Demonstrated ability to foster collaborative working relationships with academic and staff personnel at all levels Preferred Qualifications Bachelor's degree

Work experience in an educational institution at the post-secondary level

Experience working in an environment requiring sensitivity to and communication with a variety of international cultures

Experience with Destiny One and Salesforce software platforms and/or UC/UCR systems such as eBuy and iTravel

Fluency in a language other than English Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.


  • UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

  • Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

  • In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

  • UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

  • In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview
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Job No:
Posted: 8/20/2019
Application Due: 11/18/2019
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