Marketing Coordinator, Professional and Continuing Education
- Employer
- University of San Diego
- Location
- San Diego
View more
- Administrative Jobs
- Institutional & Business Affairs, Communications & Marketing, Continuing & Professional Studies Programs
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Posting #: 1487
Position Status: Full-time regular
Location: San Diego
Position Type: Continuing Education, Staff
Position Title & Department:
Marketing Coordinator, Professional and Continuing EducationPosting #1487
University Description:The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.
Detailed Description:The Marketing Coordinator, under direction of the Marketing Director and/or the Senior Marketing Manager, provides second-level support marketing efforts for Professional and Continuing Education’s degree programs to: support the execution of marketing campaigns that generate qualified leads for target programs; positively impact the fiscal performance; and assists efforts to nurture leads and increase enrollments. In addition, the Marketing Coordinator assists in the creation of research documents, reports, and content; coordinates projects; supports and monitors consistent branding and positioning for existing programs and those targeted for launch; and monitors the production of comprehensive and multi-channeled marketing and communications campaigns with the goal of generating leads and increasing student enrollments and revenue. Must have excellent writing, spelling, grammar. Proven ability to anticipate needs and take initiative. Supervision received from the Senior Marketing Manager.
Duties & Responsibilities
Assist the Marketing Director and/or Senior Marketing Manager in the development, implementation and execution of an integrated, marketing, and communications strategy, including but not limited to:
- Implementation of program-specific, multi-channeled digital marketing and communication plans for degree programs including: website maintenance, email marketing, social media, organic search, and PPC activities.
- Assists in all promotional print, television, Web, radio advertising, social media and direct mail marketing of programs/courses assigned, and assists with booking of media, career and educational portals, print, broadcast, trade shows and referral development.
- Support the Marketing Director and/or Senior Marketing Manager to define keywords, audience profile, write content, and position programs for pay-per-click (PPC), search engine optimization (SEO), and online education directories (OEDs).
- Coordinate with external vendors including designers, printers, marketing services and mail processing to develop and execute jobs, such as, collateral items, HTML email, website and landing pages, direct mail, print, etc.
- Implement email marketing initiatives including message development, copywriting, design, image selection, creating/testing HTML and developing corresponding landing page.
- Supports the Marketing Director and/or the Senior Marketing Manager with the delivery of a high-converting (lead-to-student) stream of inquiries from the most cost effective lead sources.
- Supports the processing of marketing-related contracts and invoices.
Monitor, track, and report on marketing campaigns and program activities, including but not limited to:
- Tracks inquiries from potential students and coordinates with enrollment advisors to ensure each potential student is experience a high level of customer Tracks and reports on campaign response rates.
- Calculates return-on-investment (ROI) on campaign expenditures using provided data.
- Tracks and reports on cost-per-lead (CPL) and cost-per-start (CPS) by each source per program.
- Prepares weekly program reports and semester reports.
- Supports performance analysis and monitoring trends across various marketing channels.
- Tracks and monitors expenses against budget.
Assist the Marketing Director and/or the Senior Marketing Manager with student retention efforts, program development, and the launch of new degree programs, including but not limited to:
- Coordinates ongoing student engagement efforts, including managing student success website and developing email communications.
- Implements initiatives that support an increase in program referrals.
Assist in all aspects of a new degree launch, such as competitive analysis, copywriting, email development, website build, and development of marketing and advertising materials. - Conducts secondary research for all programs assigned and build out standard research templates.
General duties (as needed):
- Researches new marketing channels and emerging opportunities to specific target audiences.
- Participates in outreach efforts, career fairs, and other similar events.
- Supports the Marketing Director and/or Senior Marketing Manager to execute multi-channeled and comprehensive marketing plans for each degree program.
- Anticipates and solves common problems.
- Coordinates marketing campaigns, monitors yield, and tracks performance against program-specific goals.
- Execute and implement social media, email, paid search and other digital marketing tactics.
Minimum & Preferred Qualifications:
- Bachelor’s degree is required.
- At least 1 year of experience in digital marketing and , lead generation and/or marketing-related project management.
- Basic knowledge and understanding of marketing strategy.
- Strong creative and problem-solving skills.
- Proficient with Microsoft Office, especially Excel and Word.
- Working knowledge of project management fundamentals.
- Excellent written and oral communication skills.
- Demonstrated ability to handle multiple tasks efficiently and accurately.
- Excellent attention to detail.
- Excellent customer service skills.
- Excellent writing, spelling and grammar skills.
Performance Expectations: Knowledge, Skills and Abilities
- Basic knowledge of functional area and understanding of how work may impact other areas.
- Fundamental analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
- Strong skill in using business software systems in the completion of work assignments; i.e. Word, Excel and working knowledge of PowerPoint, design programs, web analytic platforms, search (paid and organic), and customer relations management (CRM) software. Basic experience with Adobe creative suite and basic video editing skills are preferred.
- Strong knowledge of the fundamentals of writing, grammar, syntax, style, and punctuation. Strong proof reading skills. Basic skills to write clear, lively, engaging, and compelling copy in a variety of styles appropriate to target audiences and/or the broader public, while ensuring adherence to the campus message.
- Thorough attention to detail. Strong and effective verbal, written, and interpersonal communication and presentation skills.
- Experience using marketing automation software to develop and deliver digital marketing programs through a broad range of B2C channels including email, social media, and web.
- Experience with Google Analytics, marketing automation software, setting up email campaigns, and analyzing results.
- Fundamental research skills to conduct needs assessment and secondary research over the internet. Strong fact-verification skills.
- Strong knowledge of project management fundamentals.
Special Conditions of Employment: Must be able to work flexible hours including evenings and weekends in order to meet project deadlines. Must be able to work with all required technologies and tools.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Posting Salary:Commensurate with experience; Excellent Benefits.
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
Additional Details:
Hours: 40 hours per week
Closing date: Open until filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.
Advertised: August 15, 2019 Pacific Daylight Time
Applications close:
Organization
The University of San Diego is a Roman Catholic institution committed to advancing academic excellence, expanding liberal and professional knowledge, creating a diverse and inclusive community, and preparing leaders dedicated to ethical conduct and compassionate service.
Located on 180 acres overlooking the city of San Diego, Mission Bay and the Pacific Ocean, the campus is a community treasure, with Spanish Renaissance-inspired buildings and breathtakingly beautiful landscapes.
Chartered in 1949, the university enrolls more than 7,000 students and is known for its commitment to teaching, the liberal arts, the formation of values and community service. In less than 60 years, the University of San Diego has grown from a local college with 50 students and a handful of professors to a nationally ranked university. This achievement is the direct result of a single, unwavering expectation: academic excellence.
USD offers more than 60 bachelor's, master's and doctoral degrees. The university adds depth to education by inspiring students to grow spiritually, morally and socially. The breadth of programs and depth of facilities means that students can easily find a course of study that ignites their intellectual fire. In the classroom, coursework across disciplines encourages students to develop their critical thinking skills.
Small class size means the instructors know their students and can stimulate curious minds with anything from participation in a research project to an after-class discussion on topic. Instructors welcome the free exchange of complex ideas in an environment of tolerance and civility. In this environment, students begin a lifelong habit of appreciating and cultivating their individual gifts.
To complement this instruction, the university's Honors program provides a challenging curriculum for USD's uniquely motivated students. The university also holds memberships in several honor societies, including Phi Beta Kappa.
While intellectual growth is key, USD adds depth to the education experience by inspiring students to grow spiritually, morally and socially. An active faith community invites widespread student participation. In the classroom, study is accompanied by an examination of ethics and values University of San Diego students inquire freely and challenge ideas, exercise moral, spiritual and social judgment, serve others, and contemplate social justice in their lives and in their chosen fields. These students are truly educated. These students achieve excellence.
Students, faculty and staff are active members of the community, volunteering time and expertise, fostering friendships, and working to preserve the region’s unique character. With a population of more than 7,500 students and approximately 2,000 employees, the university impacts the life of the area economically, politically and socially. In turn, the university welcomes the community to participate in campus life, through classes, special events, sports, forums and tours.
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