Career and Workforce Development Director

General Employee Responsibilities

Comply with local, state, and federal guidelines and laws. Comply with Northeast State Community College and Tennessee Board of Regents policies, procedures, and guidelines.Comply with SACSCOC (Southern Association of Colleges and Schools Commission on Colleges) Principles of Accreditation, standards and guidelines.Promote and maintain College and TBR Mission, Vision, and Values.Promote and comply with Northeast State Community College SAFE Campus programs.Maintain digital calendar and archive annually on June 30. Provide supervisor with access to calendar and an archived copy of calendar for annual performance review.Seek efficiencies and continuous improvement in both position and personal growth.Lead/promote College and TBR initiatives as they relate to this office.In all duties assigned, show a commitment to quality, customer service, and Northeast State Community College: to include students, College employees, and the community served by Northeast State. Be an active and contributing part of the Northeast State Team.Follow professional code of conduct and ethics; maintain professional dress in compliance with expectations of the position.Complete other assignments as directed by supervisor/President.Utilize effective people skills in working with internal and external customers.

Provide career related information (including assistance with career selection, job search technique, résumé preparation, interviewing strategies, job openings, and networking) to students in a variety of degree programs via phone, e-mail, web based communications, and in person.Develop and conduct workshops and seminars on career preparation, interview skills and job search techniques.Build relationships with business, industry and community leaders by maintaining memberships in community organizations such as local Chambers of Commerce, visiting worksites, promoting Northeast State programs and students.Identify job opportunities and distribute them to students through job postings.Administer and interpret assessment tests used in career and academic counseling.Work with faculty and administration to identify job placement issues and opportunities.Maintain accurate, up-to-date records for job placement, salary ranges, employer contact files, and current employment of Northeast State AAS degree and standalone certificate graduates.Oversee administration of Job Placement and Employer Satisfaction Surveys.Interpret policy as related to Career Services and Workforce Development.Provide regional market analysis for Workforce Development needs.Work to develop Workforce based grants and potential grant opportunities.Provide oversite for Workforce related grants.Manage and oversee work base learning opportunities including apprenticeships, co-ops and internships.Manage Career Services office and Career Center and Career Development Services Center.Assist with and participate in special college events, including orientation, registration, honors convocation, and graduation.Incorporate the latest technology in all areas of job placement services.Update and maintain departmental web pages.Develop and implement digital records management system.Initiate annual employee performance review and maintain related records.Provide assessments, career counseling, and referrals for education and/or job placement.Assist individuals with job searches.Facilitate workshops that address employment related competencies as needed.Develop a system through which various partnerships, agencies, and stakeholders may provide customer referrals.Maintain knowledge of local labor market, including knowledge of available employment and training opportunities.Complete other assignments as directed by supervisor.

Requirements of the Position

Education Requirements and Minimum Qualifications

Education – Bachelor’s degree from a regionally accredited institutionExperience – Minimum of three years’ work experience in career services related fieldTechnology Skills: MS Office skills, Word, Excel, PowerPoint, Access; general operating systems and data information systems

Higher education experienceExperience with Banner student records systemEvent planning experienceExperience in research related to workforce development and economic impactDemonstrated experience in working with local employment community

Knowledge of career counseling techniques and methods, vocational testing tools and the interpretation of resultsKnowledge of best practices for career servicesKnowledge of labor market informationBehaviors - Professionalism; high level of initiative; leadership; business etiquette in communications; creativity; interpersonal skills with the ability to effectively cultivate and maintain referral networks and professional relationships; exhibit strong moral code and ethics; decision-making skills; demonstrate a genuine concern for others; conscientiousness.Abilities - Excellent communication (oral and written); ability to effectively assist clientele of diverse backgrounds and varying age groups; active listening; ability to track, organize and analyze information/data; effective public speaking and presentation skills, including the creation and development of presentation materials; research skills, program management and leadership abilities; organizational skills and forwarding-thinking/planning skills; ability multitask and manage multiple projects simultaneously; manage time and resources effectively. Possess ability to establish and maintain effective working relationships and communication with area businesses and industries, students, faculty, and staffPossess a basic understanding of labor market data and its usage in an academic settingDemonstrate ability to manage effective teams and work groupsDemonstrate attention to detail, accuracy, and follow throughDisplay professional attitude, appearance, body language and behaviorShow ability to be proactive, demonstrate good judgement and maintain confidentialityWork as a competent team member and actively support group goalsPossess the ability to set vision and strategy for departmentDemonstrate ethics, integrity and ability to understand and navigate the organization effectivelyDemonstrate understanding of the comprehensive community college philosophy and the role of Career Services.

Compensation: $52,665 - $65,831 annual salary dependent on education and experience.
Contract Type: Fiscal, Full-Time Regular
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Open Until Filled: Yes

Requisition Number: req2864