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Computer Technician (Pool) req2475

Employer
Northeast State Community College
Location
Northeast State, 2425 Highway 75 Blountville, Tennessee, 37617 United States

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Community College

Job Details

Computer Technician (Pool) req2475

General Employee Responsibilities

    Comply with local, state, and federal guidelines and laws. Comply with Northeast State Community College and Tennessee Board of Regents policies, procedures, and guidelinesComply with SACSCOC (Southern Association of Colleges and Schools Commission on Colleges) standards and guidelinesPromote and maintain College and TBR Mission, Vision, and Guiding BeliefsPromote and comply with Northeast State Community College SAFE Campus programs.Maintain digital calendar and archive annually on June 30. Provide supervisor with access to calendar and an archived copy of calendar for annual performance review.Lead/promote College and TBR initiatives as they relate to this office.In all duties assigned, show a commitment to quality, customer service, and Northeast State Community College: to include students, College employees, and the community served by Northeast State. Be an active and contributing part of the Northeast State TeamFollow professional code of conduct and ethics; maintain professional dress in compliance with expectations of the position.Complete other assignments as directed by supervisor/President. Utilize good people skills in working with internal and external customers in producing marketing materials to grow participation in higher education programs and services of the College.Establish and maintain an effective working relationship with customers and other Information Technology division staffPromote and maintain College and TBR Mission, Vision, and Guiding Beliefs

Specific Role and Responsibilities

    Assist department staff with computer and multimedia technical support issuesAssist users with techniques used to create and manage documents using standard desktop productivity software including, Microsoft Windows, Microsoft Office Professional Suite and Adobe Acrobat ProfessionalPerform first-level diagnosis and troubleshooting support for end-users of technologies including but not limited to installation, upgrading, configuration, troubleshooting, and repair of computers, peripherals, and softwareProvide support in accordance with established processes and documents incidents and remedies

Requirements of the Position

Minimum Qualifications and Education Requirements

    Education – Associate Degree in computer technology related field from a regionally accredited institution is preferred. Experience – At least six months paid work experience installing, configuring, and maintaining computers and related technologies.Technology Skills: Microsoft Windows 10, Microsoft Office 365, Microsoft Office Professional Desktop, Working knowledge of mobile device technologies, and cloud-based technologies.

Additional Notes

    Must be able to regularly lift and carry up to 15 pounds.Ability to frequently work in tight, elevated, and low spaces.

Compensation: $15 per hour; not to exceed 25 hours per week
Contract Type: Part-time, Temporary
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Application Deadline: October 31, 2019
Open Until Filled: No

Requisition Number: req2475


Organization

Northeast State Community College is a comprehensive two-year community college under the governance of the Tennessee Board of Regents of the State University and Community College System of Tennessee. As a comprehensive community college, Northeast State provides university parallel programs designed for students desiring to transfer to another college or university, career programs for students planning to enter the workforce immediately upon graduation, and continuing education and community service programs for professional growth and personal enrichment to the citizens of Carter, Johnson, Sullivan, Unicoi, and Washington Counties.

The history of Northeast State reflects the changing educational needs of the residents of the five Northeast Tennessee counties which it serves. The college began as Tri-Cities State Area Vocational-Technical School in 1966 under the governance of the State Board for Vocational Education. In 1970, the mission was expanded and the school became a regional center for vocational and technical training. The scope was again expanded in 1978 to include the awarding of both one-year certificates and associate degrees in technology, and the name was changed to Tri-Cities State Technical Institute. Effective on July 1, 1983, Tri-Cities State Tech was placed under the governance of the Tennessee State Board of Regents and became part of the State University and Community College System of Tennessee. On July 1, 1990, a university parallel component was added, and the institution’s name was changed to Northeast State Technical Community College. On July 1, 2009, the name of the institution was changed to Northeast State Community College to better reflect the diverse range of programs offered by the institution.

In partnership with the community, the college sustains the effort toward improving the quality of life for residents of the Northeast Tennessee region. The college's fall 2014 headcount enrollment was 5,865 credit students.

Northeast State is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the associate degree. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404.679.4500 for questions about the accreditation of Northeast State.

Northeast State Community College does not discriminate against students, employees or applicants for admission or employment on the basis of race, color, religion, creed, ethnic national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a covered veteran, genetic information or any other legally protected class with respect to all employment, programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Dr. Leigh Hornsby
Equity and Compliance Officer/Chief Advancement Officer
P. O. Box 246, Blountville, TN 37617-0246
423.354.5255
complianceofficer@northeaststate.edu

Northeast State Community College’s policy on nondiscrimination can be found at http://www.northeaststate.edu/AAEEO/.

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