Dean of Counseling

Job description

Dean of Counseling

Salary: $143,832.00 - $180,528.00 Annually
Job Type: Full time
Job Number: COUN F2019
Closing: 9/15/2019 11:59 PM Pacific
Location: Norwalk, CA
Department: COUN F2019
Division: Counseling

Job Duties

Distinguishing Career Features
The Dean, Counseling Services reports to the Vice President, Student Services and is responsible for a Division which integrates and provides academic and administrative support to a diverse student population. This position oversees the Assessment Center and Veterans Resource Center, Transfer Center and their programs and services. This position supports many of the campus student success initiatives. This position requires a demonstrated ability to direct the activities of related functions and services; to provide leadership to the Counseling Division, faculty, and staff, and to offer excellence in delivering counseling services.

Plans, supervises, assesses and evaluates counseling programs and services in the Division that meet the needs of a highly diverse urban student population. Manages the matriculation process, educational counseling and consultation, orientation, articulation, transfer and other services. Leads and oversees the Assessment/Career Center and Veterans Resource Center, Transfer Center, Umoja, Puente, Court to College, and Articulation programs. Directs and implements counseling and guidance curriculum. The position also provides complex administrative support to the Vice President, Student Services.

Essential Duties and Responsibilities
- Plans, supervises, assesses and evaluates counseling services and programs for effectiveness and efficiency. Assures provision of student-centered services and supports student success initiatives. Provides leadership and advocacy for Division employees.

- Collaborates with administrators, faculty, and staff to develop and coordinate programs and services and provide integrated instructional and student services that meet the needs of a diverse student population.

- Leads and oversees the planning, supervision, assessment and evaluation of the Assessment/Career, Transfer Center and Veterans Resource Center, including their programs, services, personnel, interagency reports and contracts, and budgets.

- Provides leadership in the new and emerging technologies in support of student success.

- Leads, trains, supervises, evaluates and provides information to staff to enhance their ability to accomplish the unit's objectives, vision, and mission. Certifies payroll for assigned personnel. Applies the terms and provisions of applicable collective bargaining agreements; state and federal laws; and District Board Policies and Administrative Procedures in personnel matters.

- Prepares recommendations and/or contracts as appropriate and submits them to administration and/or Board of Trustees for consideration.

- Review programs and services to ensure that they are consistent with the college's goals and to ensure diverse ethnic, cultural and gender perspectives are included.

- Oversees the preparation of class schedules, teaching assignments, and monitors enrollment and class size. Consults with faculty on, and approves textbook adoptions and acquisitions.

- Develops relationships with local high school districts, community service agencies, and business, educational and governmental organizations as needed to respond to student needs.

- Designs and implements tracking and evaluation systems to evaluate student progress. Provides communications to high schools, giving feedback on student success.

- Organizes and oversees planning for matriculation processes including orientation services, counseling, and advising, and follow-up with targeted students such as those that are underrepresented, undecided, in basic skills courses, or on academic probation.

- Oversees the development and implementation of transfer services to encourage and facilitate student transfer to four-year institutions.

- Counsels students, including those referred for specialized assistance. Including crisis intervention or to discuss appeals or academic concerns.

- Provides leadership and support for articulation, ensuring agreements with four-year colleges are current, maintained, archived, and communicated to faculty, staff, students, colleges and oversight agencies.

- Certifies procedures for grade changes, late withdrawals, credit by examination, field trips, conference requests, and staff development activity.

- Provides leadership in developing and managing local, state and national private and government grants.

- Develops and maintains systems for up-to-date student records. Ensures confidentiality and privacy of information.

- Develops and monitors budgets and maximizes financial resources.

- Participates on or chairs committees, task forces, and special assignments.

- Ensures accuracy of print and online publications related to the area of responsibility.

- Authorizes and monitors unassigned time, reassigned time, and changes of faculty assignments.

- Provides leadership in space and facilities planning.

- Participates in and supports accreditation processes.

- Maintains currency of knowledge and skills related to the duties and responsibilities.

- Performs other related duties as assigned.

Knowledge and Skills
This position requires professional knowledge of:
- Theories, principles, and practices associated with higher education counseling, curriculum and instruction, matriculation, and student services.
- Development, maintenance and administration of a budget multiple budgets.
- Philosophy and objectives of the community college.
- Principles of functional leadership, training and performance evaluation.
- Pertinent federal and state laws and regulations.
- Learning and student success processes, assessment, student learning outcomes, learning communities and application of technology.
- Strategic planning in organization and management practices, assessment, analysis and evaluation of programs, policies and administrative needs.
- Matriculation regulations and articulation agreements.

This position requires demonstrated skills in:
- Developing assessment, teaching, and learning processes that enhance student success and outcomes.
- Organizing work and building an effective team to meet the needs of the assigned areas.
- Oral and written language sufficient to prepare reports and professional correspondence.
- Human relations/interpersonal skills to conduct performance reviews, deliver presentations, and convey technical information to a wide variety of audiences.

This position requires the ability to:
- Develop and implement a plan of accountability for counseling and matriculation services.
- Be a fair-minded, ethical, and honest leader.
- Learn, interpret, and ensure compliance with state and federal laws, Title 5, and other federal and state regulations as related to the responsibilities of the position.
- Be open to change and new methods in the assigned area of responsibility.
- Continuously engage in learning and self-improvement.
- Meet change with innovation to promote and meet the college mission.
- Organize, plan, develop, and write new programs, develop new concepts, analyze outcomes, and prepare clear and concise reports.
- Guide and direct others in goal achievement.
- Direct and facilitate development of personal and team perspectives, and develop and deliver training programs.
- Develop and monitor budgets and maximize financial resources.
- Work cooperatively and productively with internal and external constituencies.
- Advocate for shared governance, collegiality, staff cohesiveness and for the core values of the institution.

Physical Demands
This position requires the physical ability to:
- Function in an office environment performing work of primarily a sedentary nature with some requirement to move about campus and to off-campus locales.
- Use hearing and speech to make presentations to groups and carry on conversations over the phone and in person.
- See with sufficient visual acuity to read printed materials and computer screens.
- Use hand/arm/finger dexterity to retrieve work materials and operate standard office equipment.
- Work a flexible schedule which may include evenings, weekends, and split schedules..

Minimum Qualifications

Requires a master's degree in Counseling, Psychology, Social Work, Career Development, or equivalent discipline related to the administrative assignment AND a minimum of one year of Dean, Counseling Services formal leadership training, or internship, or experience reasonably related to the administrative assignment, AND two years of full-time counseling experience or the equivalent, preferably at the community college level.

Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.

Preferred Qualifications
  • Demonstrated commitment to diversity, equity, and inclusion.
  • Leadership experience within a two-year community college environment, specifically experience within educational and career counseling settings.
  • Excellent interpersonal, verbal, and written communication skills, excellent emotional intelligence.
  • Innovative, driven student affairs professional with risk analysis expertise.
  • Experience with state-of-art approaches to strategic enrollment management including the recruitment and retention of diverse populations and online, off-campus, and non-traditional and underrepresented students.
  • Strong personnel management skills including strategic planning and timely decision making. Ability to manage multiple functions and organize institutional and financial resources to meet goals and objectives.
  • Successful visionary leader with proven ability to motivate and empower others and build effective teams.
  • Effective in conflict resolution while maintaining high degree of personal and departmental integrity and openness with students, faculty, and staff.
It is the applicant's responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position.
Transcripts must be from regionally accredited institutions.
A foreign transcript must be evaluated by a NACES certified agency. The website address is

Supplemental Information

Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. We are a comprehensive community college for southeastern Los Angeles County. Communities within the college's district include Artesia, Bellflower, Cerritos, Downey, Hawaiian Gardens, La Mirada, Norwalk, and portions of Bell Gardens, Lakewood, Long Beach, Santa Fe Springs and South Gate. Cerritos College offers degrees and certificates in more than 180 areas of study in nine divisions. Enrollment currently averages approximately 22,500 students. Visit Cerritos College online at

The Counseling Services division is dedicated to assisting students in developing transitional skills to help them achieve success in their academic, career, and life goals in an inclusive environment. Counseling Services supports students by embracing diversity of both the Cerritos College campus and its surrounding community.

The division includes the Assessment Center, Athletic Counseling, Career Services, Counseling Services, Puente, Transfer Center, Umoja, and the Veterans Resource Center. The Counseling Division has served an integral role in many of the student success intiatives at Cerritos College.

Documents needed to apply:

  • Letter of Interest
  • Resume/Curriculum Vitae
  • Transcripts (Must show all coursework completed and conferral date of the degree)

It is the applicant's responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position. Transcripts must be from regionally accredited institutions. A foreign transcript must be evaluated by a NACES certified agency. The website address is

Application materials must be submitted by the closing date. Applicants who need special services or facilities due to disability in order to apply or interview for this position must notify Human Resources at the time of application or at least 72 hours prior to the closing date or date of a scheduled interview.

This is a full-time 12-calendar month educational administrator position.
Employment is to be effective as soon as possible following completion of the selection process.
Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.
Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.
An annual stipend of $2,860 shall be provided to management employees with an earned doctorate degree.

To apply, visit

The District ensures that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. .

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Job No:
Posted: 8/19/2019
Application Due: 9/16/2019
Work Type: