Technology Support Analyst

Job description



Technology Support Analyst
Portland Community College


Best Consideration/Close Date:
This is a key position in the IT department of PCC.
The role is very IT-project oriented and also acts as a technical liaison for and with the Southeast Campus IT Client support team. Technical planning, research and development, analysis of data sets are primary activities. Works with district-wide IT staff. To be successful in this position it requires that a person have a strong IT work record.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/techsuppt-analyst/

Candidate Profile
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

    Significant and proven IT skillset, including knowledge of Active Directory, computer networks, client/server model, VPN and other IT tools in a large and complex organization. Both written and verbal communications skills are a necessary component of success for this position. Some scripting/programming ability is needed.
Minimum Qualifications To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).
    Associate degree in computer related discipline [Relevant experience may substitute for the degree requirement on a year-for-year basis]Four years of work experience with automated systems in a complex network environmentSuccessful experience working in an end-user, customer facing role in a trouble-shooting capacity
Preferred Qualifications
    Project management experiencescripting/programming abilities, especially using Powershell
Salary:
The first two steps of the range are: $52,784 to $54,368 per year. Higher salary placement may be available based on qualifications, experience and internal equity.

PCC Benefits:
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs. PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 6.67 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year - 11 Paid holidays

View a complete list of PCC benefits.

To view the full job posting and apply for this position, go to: https://pcc.csod.com/ats/careersite/JobDetails.aspx?id=429&site=10







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Job No:
Posted: 8/16/2019
Application Due: 9/13/2019
Work Type:
Salary: