Benefits Consultant

Job description

Posting Information

Position Information

Position TypePermanent Staff (SHRA)Is this an internal only recruitment?NoPosition TitleHuman Resources Consultant - JourneyWorking TitleBenefits ConsultantPosition Number00037302Vacancy IDP010572Budgeted Hiring Range$55,000-$58,000Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade EquivalentGN11Full-time/Part-time Permanent/Time-LimitedFull-Time PermanentIf time-limited, estimated duration of appointmentHours per week40Work Schedule

Monday through Friday, 8 am to 5 pm

Department Name and NumberOHR-Benefits and Leave Admin-260102Date First Posted08/07/2019Closing Date08/21/2019Position LocationChapel Hill, NCPosition Posting CategoryHuman Resources Position Summary Information

Department Description

The Benefits & Leave Administration, as a part of the Office of Human Resources (OHR), interacts with the State of North Carolina Office of Human Resources and the State Health Plan. These entities are responsible for the administration of benefit plans that have been authorized by the North Carolina General Assembly. The unit also works with the University of North Carolina System Office. The Benefits & Leave Administration Office provides consulting services to 12,000 faculty and staff employees and the purpose of the Office is to educate and counsel employees about the variety of benefit and leave plans that are available to them, such as health benefits, retirement, flexible benefits, FMLA, etc.

Equal Opportunity Employer

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description

The Benefits & Leave Administration Office is part of the Office of Human Resources (OHR) and the primary purpose of Benefits Consultant is to educate and counsel employees, dependents, and retirees of the different benefits plans that are available and the various state and federal rules that govern those plans. This position will be pivotal in the delivery of technical benefit information to employees, to interpret policies and practices in context of employee’s needs and in alignment with UNC Chapel Hill’s best interest. The benefit consultant will research and facilitate any problems that occur to an employee’s benefit elections and work with various vendor representatives to provide successful outcomes. The benefit consultant will also act as a liaison with various state agencies, serve on university system wide committees, conduct benefit surveys, assist in the development of benefit plan design, conduct research and benefit trend analysis, conduct seminars and workshops for employees, participate in new employee orientations, update communication materials and prepare reports for management as needed. Serves as a member of the UNC Benefits Network and other University and statewide committees.

Minimum Education and Experience Requirements

Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

Essential Skills, Knowledge and Abilities

A successful candidate for this role holds significant subject matter expertise in benefits administration, application systems, data delivery, excellent analytical abilities, and demonstrates strong communication skills across a variety of media types. The candidate must have strong functional knowledge of processes which impact benefits including payroll, benefits continuation, benefit premium billing/accounting, paid leave, etc.
•The candidate must have the sound ability to exercise independent judgment and discretion in applying and interpreting standards, personnel policies, procedures and regulations to a variety of human resource and benefit transactions, and effectively communicate with a diverse population at all levels and handle multiple priorities in a deadline driven environment is paramount to success.
•Essential skills include a thorough understanding of and ability to clearly communicate details on core benefits and leave programs in both individual and group settings. The candidate must have strong organizational and time management skills and be able to successfully work under tight deadlines. Experience with benefit, human resource and payroll systems and MS Office is required. Experience with PeopleSoft or similar HCM/Payroll/Benefits system( s) is critical.

Preferred Qualifications

Knowledge of North Carolina benefit plans and experience with defined benefit and defined contribution retirement plans is highly desirable, particularly in a higher-education setting. Qualified candidate must have effective problem-solving skills and be self-directed, must have demonstrated knowledge of COBRA, HIPAA and supplemental retirement plans such as 403(b), 401(k) and 457(b). PHR, SHRM-CP or CBP certification preferred.

Required Licenses/Certifications


Special Physical and Mental Requirements


Position/Schedule RequirementsEvening work occasionallyPosition AttributesStimulus/ARRA FundedNoQuick Link Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Applicant DocumentsRequired Documents
  1. Curriculum Vitae / Resume
  2. Cover Letter
  3. List of References
Optional Documents
    Posting Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Please select the response below that best describes your experience/education for the Human Resources Consultant position.
      • Bachelor's, Master's and/or Doctorate and 2 years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices
      • Associate's and 4 years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices
      • Combination of post-high school education and experience to equal 6 years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices (ex 1 year towards a degree and 5 years of experience)
      • High School diploma/GED and 6 years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices
      • Did not complete high school but have a combination of education and progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices to equal 10 years
      • None of the above
    2. * Please discuss any experience you have working with an HR enterprise information system such as PeopleSoft, WorkDay, etc.

      (Open Ended Question)

    3. * Please list your experience with Defined Benefit Plans or Defined Contribution Plans.

      (Open Ended Question)

    4. * Please elaborate on any work you have done with the Affordable Care Act.

      (Open Ended Question)




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    Job No:
    Posted: 8/16/2019
    Application Due: 8/28/2019
    Work Type: