Accounting Clerk III
DescriptionThe Accounting Clerk III is responsible for the maintenance of all active credit account balances. The analyzation of accounts receivable credit balances and determination of the validity of the credit balance. Facilitates that approved credits are refunded via credit card, paper or electronic disbursement checks. This position serves as a lead in the coordination of Financial/Academic adjustments by reimbursing/refunding funds for financial and residency petitions granted; monitoring and adjusting of accounts relating to late financial aid disbursements and over payments. They are responsible for refunding plus loan disbursements to parent borrowers and reimbursing refunds made by credit card through vendor terminal for withdrawals, dropped courses, financial petitions, residency petition and over payments. The Accounting Clerk III also serves as a disbursement check investigator providing detailed research as needed and is responsible for the requisition of tracer information on checks not received by customers. Incumbent aids as a back-up to staff member who does the posting of returned checks and returned check penalties to the account receivable. Responsible for daily customer service in-person and by phone to students, parents, outside customers as well as external campus departments. Handles special or unusual account issues as they arise and will assist in various duties throughout the office including; coverage for the front desk during payment deadlines or as needed.
High School diploma orequivalent and at least three years of accounting clerical related experience.General knowledge of bookkeeping principles, mathematical methods andtechniques, and accounting standards. Skill in performing mathematicalcomputations; in reviewing and processing financial documents; in reconcilingfinancial data; in operating calculators, keyboards, manual and automatedoffice equipment, personal computers and financial software; inputting dataaccurately. Ability to communicate effectively with sensitivity and respect; toprepare written records and reports; to establish and maintain effective workrelationships; to lead and train others in assigned accounting clerical orbookkeeping work. Excellent listening, multitasking skills, along with theability to consistently follow-up and be extremely detailed oriented isessential. Must exhibit professionalism, patience, and tolerance. Self-starterwith the ability to determine shifting priorities.
Strong background with customer service preferred. Work experience in a HigherEducation environment and PeopleSoft experience also preferred.
Except forqualifications established by law, additional related experience and formaleducation in which one has gained the knowledge, skills, and abilities requiredfor full performance of the work of the job class may be substituted for theeducation or experience requirement on a year-for-year basis with 30 collegecredits being equivalent to one year of experience.
A Criminal BackgroundInvestigation is required for the hired candidate and the results may impact employment.
Organization: Administration & Finance Division
Primary Location: Main Campus
Job Posting: Aug 13, 2019