Associate Director, Risk Management

Associate Director, Risk Management

About Westfield State University:
In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.

Job Description:
Campus Title: Associate Director, Risk Management
State Job Title: Associate Director
Department: Administration and Finance
Job Code: HA6310
FLSA Status: Exempt
Funding: 7115-0100 (State)
Bargaining Unit: Non-Unit Professional
Job Type: Full-time, permanent
Timeframe: 52 Weeks
Shift: 8 a.m. - 4 p.m., anticipated
Regular Days Off: Saturday and Sunday

Supervision Received: The Associate Director of Risk Management reports primarily to the Vice President of Administration and Finance and, for internal audit duties, the university's Board of Trustees Audit Committee Chair.

Supervision Exercised: None

Salary: Commensurate with experience and education

General Statement of Duties:The Associate Director of Risk Management is responsible for primary functions related to fostering an internal control environment, analysis support, and compliance reviews. The Associate Director will lead the campus in establishing, implementing and assessing internal controls in collaboration with departments. This will require documenting and analyzing processes, identifying risks and recommending key controls to mitigate risk. This function assists supervisors and managers in keeping process/procedure and policy documentation up to date. In addition, the Associate Director is responsible for the enterprise risk management program and implementing an internal audit schedule/process.

Duties and Responsibilities:
Duties include but not limited to:

  1. Provide leadership for a strong financial and administrative control environment throughout the university.
  2. Act as the university reporting officer per the university's whistleblower policy; consult with Human Resources to ensure appropriate responses to employee issues vs whistleblower reporting.
  3. Assess the overall internal control environment and provide suggestions for improvement.
  4. Develop and update the university internal control plan in accordance with the Quality Control Bureau at the Comptroller's Office and Internal Control Law, Chapter 647 of the act of 1989.
  5. Ensure effective policies, procedures, systems, and best practices are developed and followed.
  6. Provide timely communication and education to key stakeholders to develop procedures, policies, systems, and best practices as necessary, to support the university's internal control framework.
  7. Ensure compliance with state and federal policy, procedures, regulations and statutes.
  8. Maintain and implement the university's enterprise risk management program.
  9. Ensure compliance with university procedures, policies, and systems, and provide management with information to make decisions regarding assets, effectiveness, and efficiency of operations and organizational structure.
  10. Make recommendations to resolve concerns associated with financial and operational controls, and the university in general, through the development of policies, procedures, and best practices.
  11. Balance conflicting needs of key stakeholders through development of trustworthy, productive, problem-solving working relationships across the university community.
  12. Plan, organize and develop an internal auditing process which includes identifying areas for review, generating reports and working collaboratively within the university to implement improved processes or procedures.
  13. Track and report audit findings and follow up action plans on a quarterly basis to campus management and the Audit Committee of the Board of Trustees.
  14. Recommend improvements to processes in order to increase efficiency and/or reliability.
  15. Collaborate, advise, and participate in the fulfillment of public records requests received by the university.
  16. Develop an effective records management process and system.
  17. Lead divisional review and tracking of departmental/divisional policies.
  18. Chair or co-chair a campus wide Health and Safety Committee.
  19. Manage complex university issues and challenging interactions with composure and diplomacy, while maintaining confidentiality.
  20. Special projects as assigned by the Vice President of Administration and Finance or the Board of Trustees Audit Committee.


  • Bachelor's degree in accounting or related field.
  • Minimum of three to five years' progressive experience in government financial, operational, management, or systems audits or equivalent experience.
  • Documented success in establishing policies, procedures, and best practices that are in compliance with laws, regulations, and internal controls.
  • Experience in developing or implementing risk management programs or similar processes.
  • Broad-based experience including internal controls, governance systems, financial reporting, budgeting, and audit experience.
  • Demonstrated experience in leading process change, including change management skills, and implementing business process change.
  • Excellent oral and written communication skills, and good interpersonal skills to maintain an effective working relationship with all levels of management, external auditors, consultants, and various outside representatives.
  • Advanced skills with Microsoft Excel, Access, and other computer applications.
  • Ability to set priorities and follow through with assigned tasks with limited supervision.

Additional Preferred Qualifications:

  • Experience in governmental or educational institution or in an internal audit role.
  • Experience in public accounting firm and or internal audit compliance.
  • In depth experience in an ERP system/software similar to Ellucian Banner system.
  • Accounting or Internal Audit certification.
  • Working knowledge of Massachusetts Public Records Law.

Additional Information:
Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.

Disability Accommodations:
Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.

Background Check:
Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.

Application Instructions:
An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

  • Resume
  • Cover letter
  • Contact information for three (3) references*
  • Copy of unofficial transcript of highest degree

*Provide the contact information for reference providers in the references section of the online application.

Deadline: Review of applications will begin August 24, 2019. The position will be open a minimum of 10 days and, may remain open until finalists are selected.

NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.

Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.

To apply, visit

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