Job location: TN Chattanooga Campus
Employment Type: Full-time
Posted data: 2019-08-12
Prospective students at Strayer University start their journey with an Admissions Officer who provides information on the overall benefits of attending Strayer University and recommends appropriate degree programs and course(s) of study. Our Admissions Officers work diligently each day to respond to student inquiries, interview our prospective students and walk students through the entire application and enrollment process once they have made the decision to attend Strayer University. It can be very rewarding knowing you have opened the door of opportunity for someone to reach their academic goals. At the heart of what motivates our most successful Admissions Officers is the desire to help prospective students begin their journey of achieving their educational goals.
Hours consist of schedules: Monday - Friday 9am to 7pm, plus rotating Saturday's (9 to 1, or 9 to 3)
**This position is being advertised for a role at a campus that is pending regulatory approval.
Who you are:
•Self-Motivated – you have strong internal drive and motivation.
•Problem Solver – you find ways to keep going despite obstacles.
•Listener – you don’t just hear people, you really listen to them.
•Enthusiastic – you’re genuinely excited about the prospect of changing potential students’ lives.
•Adaptable – you remain flexible and can change quickly and easily.
•Collaborative – you thrive in a team environment and are motivated by contributing to team success
Who we are:
•Passionate - we are deeply connected to our students and genuinely feel excitement for helping them realize their academic aspirations.
•Detail Oriented – we manage complex transactions with clear, transparent and timely communication both internally and externally.
•Strong Ethical Standards - we maintain a critical focus and adherence to compliance requirements as defined by University policies, procedures and applicable laws and regulations.
•High Energy - our team possesses the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students.
•Successfully multi-task working with multiple students at different phases in the recruitment and enrollment process.
•Effectively interact with prospective students each day via phone, email, text and face-to-face to determine their educational background and future goals and objectives.
•Partner with other departments as necessary to finalize enrollment process, including Student Academic Services, Student Financial Services and the University Registrar’s Office.
•Build strong rapport and relationship with prospective students.
•Expose prospective students to Strayer University’s high-quality programs, convenient locations, and the flexibility of online and on-campus courses.
•Enroll new students and ensure appropriate basis of admission is obtained, all prerequisites are satisfied, if applicable, procure previous college transcripts and ensure files are complete to assist students with initial registration process.
•Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment and enrollment.
Education & Experience:
•Bachelor’s degree or equivalent combination of experience and education highly preferred.
•1-3 years of experience in a fast-paced environment (i.e. Phone based customer service, inbound and outbound sales, call center and/or admissions/recruiting).
•Ability to work regular evenings and/or Saturday hours.
•Must be able to travel 10% of time.
•Must be able to lift 10 lbs.
•Mobility within the office including movement from floor to floor.
•Travel via plane, car and metro may be required to perform this job.
•Access information using a computer.
•Effectively communicate with potential students, students, faculty and staff via phone, text, computer and face to face.
•Effectively cope with a fast pace environment.
•Strong mental acuity.
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]