Communications Technician
- Employer
- The University of Southern Mississippi
- Location
- Hattiesburg
View more
- Administrative Jobs
- Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Communications & Marketing
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Position Details LocationHattiesburg
118 College Drive
Hattiesburg, Mississippi, 39406-0001
United States DivisioniTech Administration Position TypeStaff Employment StatusFull Time Grant FundedNo Salary Range41,000.00 - 41,000.00 Posting Close DateOpen until filled
Special Instructions to Applicants
Please include a list of references with the application.
Job Summary
Install, maintain, and troubleshoot local area networks, voice and data endpoints, cabling plants and communication rooms, analyze and fix network-related problems reported by users.
Primary Duties and Responsibilities
2. Provides tier two support for network, telephony, and IP video infrastructures, which includes monitoring, troubleshooting, installation, and maintenance.
3. Performs moves, adds, and changes of communication endpoints utilizing work order support system.
4. Assists network/telephony administrators and engineers in resolving complex voice and data communications issues within the enterprise network.
5. Maintains documentation of network and telephone jacks, endpoints, e911 locations, and inside and outside cable plants.
6. Maintains and increases technical knowledge through coursework, workshops, seminars, readings, and cross training with other team members. Performs other duties as assignedMinimum Qualifications Two years of college or vocational/technical school in Information Technology, Computer Communications, or a related field and two years related experience. Directly related experience may be substituted for the education requirement on a year-for-year basis. Valid driver’s license required for traveling to offices located off the main campus.
Knowledge, Skills & Abilities
- Customer interface skills
- Excellent communication skills, both verbal and written
- Strong problem solving and analytical skills
- Knowledge of network management tools and hardware configuration software
- Microsoft Office 365
- Strong organizational skills
- Knowledge of the standard desktop operating systems
The University of Southern Mississippi (USM) is a comprehensive public research institution delivering transformative programs on campuses in Hattiesburg and Long Beach, at teaching and research sites in central and southern Mississippi, as well as online. Founded in 1910, USM is one of only 130 universities in the nation to earn the Carnegie Classification of Institutions of Higher Education's "R1: Doctoral Universities - Very high research activity" designation, and its robust research enterprise includes experts in ocean science and engineering, polymer science and engineering, and sport venue safety and security, among others. USM is also one of only 40 institutions in the nation accredited in theatre, art and design, dance and music. As an economic driver, USM generates an annual economic impact of more than $600 million across the state. USM welcomes a diverse student body of approximately 15,000, representing 71 countries, all 50 states, and every county in Mississippi. USM students have collected four Truman Scholarships and 36 National Science Foundation Graduate Research Fellowships, while also leading Mississippi with 24 Goldwater Scholarships, an honor that recognizes the next generation of great research scientists. Home to the Golden Eagles, USM competes in 17 Division I sports sponsored by the National Collegiate Athletic Association (NCAA). For more information, visit www.usm.edu.As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.
Organization
Founded in 1910, The University of Southern Mississippi opened its doors as a small teachers’ college. Today, the University has grown into a comprehensive doctoral and research-driven institution with a proud history and an eye on the future.
With a diverse student body of approximately 14,500 students representing 72 countries and every corner of Mississippi, we celebrate diversity in every sense of the word.
Not only is Southern Miss a haven for the arts, but the University maintains a tradition of success in both academics and athletics. A dual-campus university, Southern Miss serves students on campuses in Hattiesburg and Long Beach, in addition to five teaching and research sites in Mississippi and Online at Southern Miss.
Hattiesburg Campus
This diverse campus spans 300 acres in the heart of Hattiesburg, Mississippi. More than 180 buildings dot a landscape that has been transformed into a pedestrian-friendly environment for students, employees and visitors. This campus is home to the sixth-oldest acceptance-based Honors College in the nation, a vibrant arts community that produces hundreds of events each year, and internationally-recognized researchers whose expertise ranges from polymer science and engineering to sports safety and security.
Gulf Park Campus
Through its 52-acre beachfront campus in Long Beach, Mississippi, the University serves as the only four-year public institution located on the Mississippi Gulf Coast and offers bachelor’s, master’s and doctoral degrees in more than 50 distinct academic fields. The Gulf Park campus is also home to the state’s only bachelor’s degree in ocean engineering and the only film studies pathway offered at a public institution in the state.
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