Position Number:S71980-20190812 Title:Administrative Clerk Department:Health Center Category:Administrative/Clerical Job Family:Administrative Services Website:https://studentaffairs.lehigh.edu/content/health-wellness-center Posting Date:08/12/2019 Summary:

The Administrative Clerk will provide receptionist and administrative support to the Health and Wellness Center. This position has responsibilities that include answering phones, making appointments, responding to emails and maintaining orderly medical records. The successful candidate will also issue insurance referrals, make specialist appointments, maintain compliance with immunization requirements and assist with the budgetary processes.

Accountabilities:

1. Performs medical office front desk and receptionist responsibilities
   • Acts as receptionist and coordinates all front desk operations
   • Answers phones and triage phone calls; acts as reference for students questions
   • Performs tasks including chart maintenance and scheduling appointments
   • Ensures the smooth operation of daily activities, runs statistical reports, and ensures immunization compliance
2. Performs administrative support responsibilities for the department
   • Assist with maintaining the department website
   • Assist with mailings and all aspects of incoming class paperwork
   • Processes and organizes all incoming student health and immunization records
   • Assist students making specialist appointments, assist procuring transportation when necessary, issues insurance referrals and obtains insurance pre-authorization when appropriate
   • Assist with ordering office and medical supplies
3. Assist with immunization compliance management
   • Collect and enter immunization data into software management system
   • Effectively communicate with students regarding immunization compliance deficiencies
   • Run reports to track immunization compliance
4. Assist with the budgetary processes
   • Posts student fees to Banner database
   • Track expense report purchases and collect receipts to verify purchases
   • Process payments of bills through A/P, A/R, Purchase Orders, and Purchase Requisitions
   • Assist with payroll

Qualifications:

1. High school diploma or equivalent combination of education and experience
2. Three to five years related work experience; preferably in a fast paced medical office setting
3. Excellent communication and interpersonal skills
4. Excellent writing ability and organizational skills
5. Proven ability to manage multiple tasks simultaneously
6. Solid analytical, decision making and problem solving skills
7. Solid computer skills with experience using word processing and spreadsheet software
8. Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

Special Considerations:

• This position is funded by soft dollars on a year to year basis; there is no severance associated with this position
• This position works with minors
• Occasional evening, holiday or weekend hours

FTE:100% Grade and Hiring Minimum:6-37.5: $29,490 Salary commensurate with experience and qualifications. Salary adjustments for internal candidates comply with University policy. For more information contact Human Resources. Required Documents Message:Cover Letter, Resume