The UX Designer will deliver on the University of Washington’s image, mission and goals through technology, multimedia and other digital communications, channels and presentation tools.
The UX Designer will work with a dynamic team dedicated to creating, assessing and continually improving a quality online and digital user experience for UW Bothell’s prospective students, current students and alumni — as well as current and prospective donors, faculty, staff and myriad other stakeholders external to campus. The University’s audience is diverse, and to reach its audience an accessible website and other digital tools are of critical importance.
The UX Designer will help shape the UW Bothell's website user experience. The UX Designer will develop and maintain high-level, targeted designs and conduct content reviews for the website, e-communications tools and online platforms, including social media. The UX Designer will shape and enhance the look and functionality of the website by enhancing organization, navigation, page structure, visual appearance and interactivity. It will be imperative that the UX Designer is able to create and develop accessible web pages that properly function across multiple platforms and conform to web accessibility guidelines.
The university uses a Content Management System (CMS) to manage development of the website. More than 200 campus web editors use this system to update their respective sections of the website, hosting several thousand web pages. The UX designer will produce templates for the CMS and work closely with the development team to deploy and maintain the web editors’ work.
DUTIES AND RESPONSIBILITIES
Reporting to the Director of Digital Communications, the UX Designer will have the following primary responsibilities:
Manage User Experience, Design, and Information Architecture for website and other digital communications channels:
- Combine research and market trends into concrete, successful online experiences.
- Engage in efforts to understand user needs such as heuristics, usability testing, focus groups and web analytics to create forward-looking, usable, best-in-class web experiences.
- Base decisions and recommendations on data analysis and testing in order to effectively shape information and content structure and presentation.
- Create strategic, logical, hierarchical information structures to formulate how the website (and other communications such as e-newsletters) should work today and evolve in the future.
- Assist in usability testing to examine effective website strategies, reviewing content, taxonomy, and visual cues.
- In collaboration with the Director of Digital Communications, provide campus-wide outreach and support to unit-based web editors.
Analytics and Data Management:
- Demonstrated expertise with data analytics tools such as Google Analytics, Google Tag Manager and Crazy Egg.
- Experience with site evaluation tools such as SiteImprove.
Implement Graphic & Interface Design:
- Synthesize content and navigation structures with visual elements to produce a user-centric online experience on the website and in newsletters.
- Using graphic editing software, translate business requirements, use cases, and wireframes into graphic proofs of web page templates as well as the design of other e-communications.
- Ensure that the UW Bothell website and other digital communications conform to logo use rules and visual standards set by UW and the Office of Marketing and Communications.
Coordinate on Front-end Web Development:
- Using front-end web technologies, produce functional web pages from approved proofs.
- Perform cross-browser testing on work.
- Provide ongoing maintenance to front-end code.
- Produce code compatible with multiple platforms, including mobile devices.
- Ensure products conform to the University’s branding and accessibility standards.
User Experience Design, Information Architecture:
- Ability to produce essential aids to organize ideas, strategies and communicate those concepts to the greater team. Such items will include low and high level wireframes, flowcharts, graphic proofs, web-based prototypes and others.
- Combine research and market trends into concrete successful online experiences.
- Engage in efforts to understand user needs such as usability testing, focus groups and analytics to create forward-looking, usable, interactive digital experiences.
- Create strategic, logical, hierarchical information structures to formulate how the website should work today and evolve in the future.
Graphic & Interface Design:
- Understand how to effectively integrate visual elements with navigation and content structures.
- Effective at producing graphic proofs of web pages.
- Expert at working with graphic editing software, including Photoshop, Illustrator, and others.
- Understand how to solve typical online or digital design challenges, such as use of proper web typography, screen size, and so forth.
Front-end Web Development:
- Expert at working with HTML and CSS.
- Effective at using semantic markup.
- Able to create cross-browser compliant front-end code.
- Prior experience developing for mobile devices.
- Strong knowledge of accessibility guidelines.
- Efficient SEO optimization techniques.
Perform other duties as assigned.
- Bachelor’s Degree in web design, UX design, or interactive media design or equivalent.
- At least 4 years’ experience in designing and developing an enterprise-level web site.
- Excellent communications and interpersonal skills and the ability to work well in a team oriented environment that values inclusivity, collaborative brainstorming and consensus building.
- High level of self-initiated problem-solving skills and an ability to prioritize tasks to meet multiple deadlines.
- Strong written and verbal communications and presentation skills.
- Excellent organizational skills, accuracy and self-motivation; demonstrated customer service focus.
- Communicate and translate technical topics effectively through the various stages of design and development.
- Ability to work with a diverse constituency.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
- 5 plus years of increasing experience, highly desired.
- Experience in higher education.
- Experience in working with content management systems including Kentico and Wordpress.
CONDITION OF EMPLOYMENT
- Open workspace environment which may result in additional or higher levels of noise and visual distractions.
- Some local travel is expected as well as attending evening or weekend meetings or special events that cannot be accommodated during the regular workday.
- This position is designated as one that performs an essential function. This means that the position's incumbent must continue to report to work if the University suspends operations because of severe weather, natural disaster or other emergency condition.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessme