Fleet Analyst Job Number Full/Part Time Schedule Salary 201908014842 Full Time 8AM - 5PM $45,300 - $89,400 Position Information UC Riverside's Fleet Services is currently recruiting for the Fleet Analyst to promote customer-oriented services, respond to customer and vendor inquiries related to rentals, vehicle maintenance, and services. The Fleet Analyst oversees billing for Fleet Services, vehicle long and short term rentals, insurance costs, fuel charges, vehicle repairs and maintenance, and other applicable services. The Fleet Analyst collaborates with campus departments on vehicle accident and incident reports and driver safety programs to ensure compliance with applicable campus and UC policies, and governmental regulations. The Fleet Analyst performs audits and reconciliation of various Fleet Services' systems to ensure accuracy and compliance, and makes adjustments or corrections as necessary. The Fleet Analyst also provides operational and administrative support to Fleet Services, and responds to incidents or concerns in a timely manner with follow up to ensure satisfactory resolution. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Advanced degree in related area. Preferred
Licenses License Requirement Valid CA Driver License. Required
Experience Experience Requirement 2 - 4 years of related experience. Required Experience working in a customer service-oriented environment, meeting and exceeding client expectations and sustained satisfaction. Required Experience in fleet/automotive services or billing. Preferred Experience working in a similar role in an institution of higher education, or Fleet Services environment. Preferred
Special Conditions Special Condition Requirement Hired candidate must successfully pass a background check through the DOJ and FBI. Required Travel may include: occasional local travel for university related business, professional development, conferences and meetings. Required Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles. Required
Minimum Requirements Working knowledge of MS Office Suite of programs.
Written communication skills to prepare a variety of correspondence, reports, policies and procedures, and training documents.
Ability to reconcile receipts, conduct audits, track inventory, order materials and issue billing or reimbursements.
Active listening, interpersonal communication and problem-solving skills to effectively resolve questions, concerns, issues or problems and ensure cooperative and productive working relationships.
Ability to create and maintain various manual and electronic records, logs, filing and record-keeping systems; ensuring accuracy at all times.
Skill and ability to provide and model exceptional customer service standards. Ability to monitor departmental performance standards, service guarantees, and service initiatives to ensure customer satisfaction.
Ability to independently gather required information through the use of query tools or databases to extract data from internal/external systems and the ability to organize, analyze, validate and prepare reports, provide statistics, and identify trends.
Skills to work independently and as part of a team.
Ability to safely operate vehicles, including vans, sedans, SUVs, compact cars, light trucks, electric carts, and other campus vehicles.
Skills to work under pressure of deadlines in a stressful environment.
Working organizational skills to work on multiple projects with competing deadlines, to establish goals and work load priorities, and to meet project deadlines within budget and time constraints.
Preferred Qualifications Knowledge of UC/UCR system-wide and Fleet Services policies and procedures.
Knowledge of the changing regulations and legislation of the following organizations: Department of Transportation (DOT), Department of Motor Vehicles (DMV), Department of Labor (DOL), California Vehicle Code (CVC), Federal Highway Administration (FHWA), Federal Motor Carrier Safety Administration (FMCSA), National Highway Transportation Safety Administration (NHTSA), and Occupational Safety and Health Administration (OSHA).
Knowledge of basic accounting methods and principles.
Working knowledge of practices and procedures of safety and emergency preparedness.
Working knowledge of practices and procedures relating to facility maintenance.
Working knowledge and/or experience with Phoenix or Voyager fueling systems.
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."
- Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
- In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.
- UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.
- In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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