SHASTA COLLEGE
invites applications for the position of:

(Up to 2 Positions, 1 Part-time, 1 Full-time) Lead Barista- Starbucks Store (Pending Board Approval)

SALARY:	$13.60 Hourly
OPENING DATE:	08/09/19
CLOSING DATE:	08/23/1904:30 PM
DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES:	

OVERVIEW:
TheShasta-Tehama-TrinityJoint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River.

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Classified positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our classified staff engage with a diverse employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career in classified service at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
This Lead Barista position contributes to the Shasta College Starbucks store success by consistently providing excellent service to all customers and assisting the Food Services Manager in executing store operations during scheduled shifts. The Lead Barista position creates and models the "Starbucks Experience" by providing all customers with prompt service, quality beverages and products, and a clean and comfortable store environment. The Lead Barista directs the work of student Baristas and models and acts in accordance with Starbucks' guiding principles.

CLASSIFICATION: Range 19 on the current Classified Salary Schedule, 40 hours per week, 12 months per year. Full-time position work assignment hours are 6:00 A.M.- 2:30 P.M., Monday through Friday. Part-time position work assignment hours are 2:30 P.M.- 7:30 P.M., Monday through Thursday.

SUPERVISOR: Starbucks Food Service Manager or Designee.

PART-TIME BENEFITS:Holiday, vacation and sick time.No medical, dental or vision insurance provided.For more information regarding Employment and Vacation Policies, please view the Classified Employee Collective Bargaining Agreement

FULL-TIME BENEFITS: Holiday, vacation and sick time will be provided.Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis,CalPERSRetirementand an employee assistance program (EAP).

Employees have the option to contribute to:

Health Savings Account (HSA)

403(b) and 457 Retirement Plans

Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts
In addition, employees have the option to purchase:

Disability Income Insurance

Cancer Insurance

Life Insurance

Accident Only Insurance

Critical Illness Insurance

For more information regarding Employment and Benefit Policies, please view the Classified Employee Collective Bargaining Agreement

TYPICAL DUTIES, KNOWLEDGE AND ABILITY:	
TYPICAL DUTIES
Examples of typical duties are descriptive and not restrictive in nature.

Maintains a calm demeanor during periods of high customer volume and stressful events to ensure operational integrity and adherence to established standards and to set a positive example for coworkers.

Anticipates customer and store needs by constantly evaluating the store environment, customers, and staff for cues.

Provides routine and timely operational updates to the manager, receives and communicates direction to staff.

Assists with new student worker training by communicating and modeling successful performance behaviors.

Monitors and provides feedback to manager on student worker performance during assigned shift.

Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to student workers to ensure operational excellence and improved performance.

Delivers excellent service to all customers by proactively evaluating customer needs, communicating and meeting or exceeding service expectations, resolving issues timely and appropriately, and establishing positive rapport with each customer.

Develops positive relationships with coworkers and student workers through frequent positive communications and understanding and addressing individual motivation, needs, and concerns.

Maintains a clean and organized workspace so that others can locate resources and products as needed.

Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.

Reads, understands, implements, and ensures ongoing compliance with Shasta College Starbucks operational policies and procedures.

Complies with all cash management and cash register policies and procedures and ensures proper cash management practices are followed by all employees.

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

Complies with health, safety, and sanitation policies and procedures for the store and all products.

Recognizes and reinforces individual and team accomplishments by using existing organizational tools effectively and collaborating with manager to find new, creative, and effective methods of recognition.

Performs other related duties similar to the above in scope and function as required.

EMPLOYMENT STANDARDS
Knowledge of:

District and Starbucks operational and service policies and procedures.

Food safety and health standards, policies, and procedures.

Effective customer service methods and techniques.

Effective listening, verbal, and written communication skills.

Mathematical operations necessary for accurately processing sales transactions, supply and resource monitoring and ordering, and other store operations.

Use of basic kitchen, food, and beverage preparation machines and utensils.

Food and product merchandising methods and techniques.

Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

Ability to:

Act with integrity, honesty, and knowledge to promote the culture, values, and mission of Shasta College and Starbucks.

Exercise tact, diplomacy, and good judgement in all interpersonal interactions.

Work in a dynamic, fast-paced environment.

Train and supervise the work outcomes of student workers.

Organize, prioritize, and accomplish assigned work within established time frames.

Learn from errors, determine appropriate corrective action, and prevent repeated occurrences.

Establish and maintain cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds.

Accurately perform routine mathematical calculations using basic addition, subtraction, multiplication, and division.

Safely and effectively perform assigned duties.	

EXPERIENCE/EDUCATION:
EDUCATION REQUIRED:

High school diploma or equivalent.

EXPERIENCE REQUIRED:

At least one year of customer service experience in a retail or restaurant environment.
	
ADDITIONAL INFORMATION:	
Online ApplicationwithAdditional Preferred Materialsto be attached to application:

Cover letter addressing criteria listed in the position announcement

Current resume

College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:

After application has been submitted, all application materials will be screened.

Internal candidates must alsosubmit all required materials to be considered.

Candidate evaluations will not be considered.

Reference letters from any member of the Hiring Committee or Board Members will not be considered.

Interviews will be by invitation only.

Interviews are held on campus.No Skype or Phone Interviews.

The District does not provide expense reimbursement for those invited to initial interviews.

The District does not reimburse for new hire moving expenses.

New Classified Appointments will be placed at Step 2 on the Classified Salary Schedule and will graduate to the next step on July 1st if the hire date is in accordance with the collective bargaining agreement with subsequent steps annually thereafter to a maximum sixth step.

Longevity pay in accordance with Section 8.8 of the Classified Employee Collective Bargaining Agreement.

TheShasta-Tehama-TrinityJoint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.	

To apply for the position, please visit: https://agency.governmentjobs.com/shastacc/default.cfm?action=jobbulletin&JobID=2536687





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