System Analyst

Sacramento, California
Aug 09, 2019
Administrative Jobs
Technology, Analysts & Programming
Institution Type
Four-Year Institution

Working Title
System Analyst

Classification Title
Information Technology Consultant - Career

Job Summary
The Financial Aid & Scholarship Office processes over 50,000 applications annually and offers over $220M in federal, state and institutional aid to an estimated 72% of the student population. The incumbent provides a wide range of support to the day to day administration of these funds; such as running necessary operational reports, sending regular student communications, updating the imaging & workflow system for new Aid Year (AY) start-up, and implementing improvements to existing business processes.

The incumbent works under the direct supervision of the Assistant Manager, Financial Aid Systems and supports IT-based business processes in the Financial Aid & Scholarship Office. This includes developing and maintaining knowledge of the financial aid and the various processes that support operations. In this capacity the incumbent performs the following:
•Assists with detecting and identifying problems and deficiencies in Financial Aid technology systems (i.e. PeopleSoft, OnBase,)
•Assists in providing functional support for the financial aid modules of PeopleSoft CMS system and OnBase Image & Workflow system
•Writes and maintains documentation for user guides, instructor guides and procedural guides
•Provides support for OnBase Imaging & Workflow for the Financial Aid & Scholarship Office

Full Time

Work Hours Monday-Friday, 8am-5pm. Summer Hours 7:30am-4pm. Work hours may vary depending on operations.

Department Information
Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations.

For more information on Financial Aid, please visit:

Minimum Qualifications
To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

Required Qualifications

1. Experience in independent performance of varied or specialized administrative and analytical duties and/or service as a program administrator. Work is reviewed against goals and involves independently planning and performing research and participating in the development, alteration, implementation, and evaluation of the organizational units and/or program’s policies and procedures.

Knowledge, Skills, & Abilities

2. Ability to contribute to the completion of broader and more complex organizational or program projects and goals. Often provides project leadership or represents the work unit on key projects within and outside the organization.

3. Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action.

4. Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies required.

5. Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities.

6. As required, day-to-day program or work unit operations are overseen and lead work direction to administrative staff, including accountability for results, is provided while promoting and maintaining a team environment.

7. Working knowledge of general practices, program, and/or administrative in higher education with basic knowledge of and ability to apply fundamental concepts.

8. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the day to day operations of running queries and mastering job sets for applicable program (s).

9. Ability to fully utilize Microsoft excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques.

10. Ability to apply consultative skills to assess user needs.

11. Ability to organize and manage multiple complex projects and prioritize and perform work assignments effectively.

12. Ability to make independent decisions and exercise sound judgment.

13. Ability to compile, write, and present reports related to program or administrative specialty.

14. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.

Conditions of Employment
- Ability to pass background check

Preferred Qualifications

15. Understand and work effectively with Peoplsoft, XML Publisher, Microsoft One Note, IP, FTP and OnBase Imaging and workflow.

16. Working knowledge of data and imaging processing concepts, procedures and techniques

17. Able to apply the principles and practices of technical problem solving

18. Demonstrated comprehension of the principals and practice of software, databases, and imaging

19. Experience working with computer technology systems in higher education.

Background Check
Required. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment.

Conflict of Interest
The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse Neglect Reporting Act
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit

Posting Number

Number of Vacancies

Open Date

Open Until Filled

First Priority Review
For priority consideration, please submit your application by 11:59 pm, September 4, 2019.

Supplemental Questions
1. Please describe a time when you were confronted with a problem and had to use your analytical and reasoning skills to provide a recommendation. Briefly describe the situation, your proposed solution, and the outcome.
(Open Ended Question)

2. Please describe the software in which you are proficient, including PeopleSoft, XML Publisher, Microsoft Office (Excel specifically), Microsoft One Note, IP, FTP and OnBase.
(Open Ended Question)

Documents Needed to Apply
Required Documents
1. Resume/Curriculum Vitae
2. Cover Letter

Optional Documents
1. Letter of Recommendation

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