Information Technology Support Technician

Job description

Posting Details

Posting Details

Job TitleInformation Technology Support TechnicianRequisition NumberDU05770Department Name7N800:COLLEGE OF HEALTH SCIENCESWork LocationLexington, KYSalary Range$10.00/hourType of PositionStudentPosition Time Status Part-TimeRequired Education

Must be an enrolled student at UK

Required Related Experience

Comfortable working in Windows and macOS environments. Broad knowledge of Microsoft software applications specifically Office 2016 and Office 365. Must have a history of excellent customer service skills.

Required License/Registration/Certification


Physical Requirements

Lift 25 pounds; Sit for prolonged periods at a computer


Monday – Friday, 8 am – 5 pm, up to 20 hours per week

Job Summary

The University of Kentucky College of Health Sciences Office of Technology Services (OTS) is seeking a student Information Technology Support Technician who is comfortable handling different computer devices and peripherals, and can learn to take basic steps to troubleshoot issues. The Technology Support Services team member will work closely with the OTS team to repair computing devices, help manage and organize inventory, log new help desk tickets for walk-ins, and manage shipments. On high ticket volume days it is expected there will be a point where the team member could help close tickets. Good customer service skills are paramount. Most important, the new team member must be willing to learn new skills related to information technology.

Skills / Knowledge / Abilities

Must be organized, detail-oriented, and able to multi-task; must be reliable, punctual, and have the ability to deal with a wide range of clients.

Does this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to ApplyUniversity Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * You must be a registered University of Kentucky student to utilize Student Employment services. Are you currently registered as a UK student?
    • Yes
    • No
Applicant DocumentsRequired Documents
  1. Resume
Optional Documents
  1. Curriculum Vita
  2. Cover Letter




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 8/9/2019
Application Due: 10/8/2019
Work Type: