Course Room Monitor

Job description

Job location: Minneapolis, MN

Employment Type: Full-time
Posted data: 2019-08-07
Req: R08406
The Course room Monitor position supports academic leadership by providing them with data regarding the quantity and quality of faculty-learner interaction in the courseroom. The position also provides support in data integration and analysis for university wide initiatives

Essential Duties

  • Generate quantitative and qualitative reports (70%):
  • Generate weekly quantitative and daily qualitative reports on a schedule and upon request
  • Recognize, understand, and uphold Capella’s Expectations for Online Instruction
  • Understand and navigate Capella’s learning platform tools
  • Utilize neutral/non-judgmental language to communicate observations and performance concerns
  • Collaborate with Enterprise Reporting to maintain report quality
  • Maintain accurate records of reports
  • Generate ad hoc reports as requested
  • Assist data integration and analysis in a continuous quality improvement manner (25%)
  • Synthesize and analyze data for consumption by academic leadership and Human Resources
  • Partner with the supervisor to enhance data collection and utilization to allow trend identification and benchmarking
  • Assist in integrating current data with other university wide data sources and processes to create a holistic, efficient and consistent way of data interpretation
  • Participate in continuous quality improvement efforts based on use of the data
  • Manage professional relationships and cross-functional collaboration (5%)
  • Correspond regularly with academic leadership, maintaining collaborative, yet service oriented relationships
  • Respond to requests for courseroom investigation and report clarification with a sense of urgency
  • Collaborate within the Center for Faculty Excellence, cross-functionally with Academic Quality and Analytics, Information Technology and other departments University-wide
  • Additional project support as needed

Job Skills

  • Technical Skills:
  • Intermediate to advanced MS Office, particularly Word and Excel
  • Data collection, analysis, summary and interpretation of results
  • SharePoint
  • Adobe Connect
  • Soft Skills: Organization, excellent written and verbal communication skills, prioritization, customer service, ability to meet tight deadlines, flexibility, and ability to identify complex problems and work through corresponding solutions with multiple stakeholders

Work Experience

  • 1 to 3 years of experience with eLearning programs


  • Master degree from an accredited institution required with education/training in program evaluation and data analysis

Certificates, licenses and registrations


    • Must be able to travel 0-10% of time.
    • Must be able to lift 40 lbs.
    • Typical office setting.
    • Mobility within the office including movement from floor to floor.
    • Travel via plane, car, and metro may be required to perform this job.
    • Must be able to work more than 40 hours per week when business needs warrant
    • Access information using a computer.
    • Effectively communicate, both up and down the management chain.
    • Effectively cope with stressful situations
    • Strong mental acuity
    • Regular, dependable attendance and punctuality are essential functions of this job.
    • Other essential functions and marginal job functions are subject to modification.

    If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]




    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 8/9/2019
    Application Due: 8/29/2019
    Work Type: