Job Title: Assistant Director of Residence Life
Location: Residence Life
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 604535
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

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NAU will not provide any U.S. immigration support or sponsorship for this position.

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The Assistant Director of Residence Life (one of three) plays an integral role in the leadership, direction, and vision of Housing and Residence Life at Northern Arizona University. The Assistant Director is pivotal in working collaboratively with Housing and Residence Life staff to fully enact the department’s mission statement: To provide welcoming vibrant communities that foster personal growth and enhance the student experience.

An ideal candidate for this role will have demonstrated a true commitment to inclusive communities and value for intercultural competency and development. Additionally, they will have integrated the following Housing and Residence Life values in to their professional practice: learning, integrity, student-centered, inclusive-communities, and attitude-of-service.

As a departmental leader, the Assistant Director of Residence Life provides guidance, support, and supervision of an educational area of five or more buildings/complexes housing over 2,500 students. The Assistant Director contributes to and helps develop a robust residential program for on-campus students. Housing and Residence Life at NAU is committed to the total development of the student within an inclusive community through community standards, community experiences, intentional conversations, and encouraged personal growth and academic success.

This position reports to the Associate Director of Residence Life, Hall Staffing and Programs.

SPECIFIC JOB DUTIES AND RESPONSIBILITIES INCLUDE:

STAFF SUPERVISION AND DEVELOPMENT

• Supervise and mentor at least five Residence Hall Directors (Master level, full-time, live-in).
• Indirectly supervise graduate students in residence life, building/complex student staff of Resident Assistants, Desk Managers, and Desk Assistants.
• Evaluate staff efforts/progress based on clear and comprehensive expectations and timely, ongoing performance feedback.
• Facilitate meetings with full-time staff to discuss progress on goals, opportunities for new initiatives or collaborative projects, and to get building/complex updates; meet individually with graduate students in area at least three times throughout the academic year.
• Provide training and development opportunities for staff; participate in departmental-related trainings.
• Engage staff members in conversations and development opportunities around intercultural competency, diversity, and inclusion.
• Contribute to full-time, graduate, and paraprofessional staff recruitment and selection processes.
• Actively engage staff in their professional development plans.

COMMUNITY DEVELOPMENT AND IMPLEMENTATION

• Provide leadership and direction to staff regarding the implementation of departmental Model of Learning and Development (MoDL) and associated program-specific foci (e.g. first year students, sophomores, etc.).
• Establish goals and priorities for building inclusive communities; promote and demonstrate the department’s Commitment to Inclusive Communities by aiding in the creation of environments that value and respect individuals, and integrate an awareness and appreciation of differences.
• Encourage staff to utilize departmental and campus resources to facilitate the development of an environment that provides academic, educational, and student engagement opportunities.
• Collaborate with HRL Residential College staff to support the Residential College program including programmatic, administrative, and student staff (Residential College Ambassadors).
• Support the Inclusion and Diversity (ID) Scholar program in residential communities with oversight by the Office of Inclusion: Multicultural & LGBTQIA Student Services.
• Review, research, and evaluate all aspects of community development to ensure best practices are being implemented in policies, programs, and procedures designed to meet residential student needs.
• Promote sustainable/green initiatives and practices.
• Disseminate necessary information for central programming and resources in conjunction with the Coordinator of Staff and Community Development.
• Monitor and track community development activities and reports.
• Assist in the coordination and implementation of HRL Signature Events intended to enliven the NAU residential and campus communities.

STUDENT CONDUCT, CRISIS RESPONSE, AND BEHAVIORAL MANAGEMENT

• Work closely with the Assistant Director and Coordinator for Residential Student Conduct and Development and staff from the Office of Student Life to ensure conduct management consistency of area student conduct cases and staff adjudication procedures.
• Serve as a hearing officer for student conduct cases that may result in University Housing contract termination; review appeals to Residence Hall Director decision outcomes.
• Meet with students who exhibit signs of possible self-harm or thoughts of self-harm to ensure appropriate follow-up and support.
• Provide support and guidance to full-time, graduate, and paraprofessional staff in the management of student conduct and behavioral concerns in the halls.
• Educate staff and students on Housing and Residence Life policies and procedures, including development, rationale, and implementation.
• Collaborate with the Office of Student Life, NAU Police Department, Counseling Services, Equity and Access, Disability Resources, and other key University stakeholders.
• Serve as a member of the Student Behavioral Intervention Team; identify and update the team on residential students of concern.
• Participate in the on-call rotation with other Assistant Directors to provide emergency/crisis support and consultative assistance to on-call staff; provide leadership to the residence halls during times of crisis; respond to critical incidents.

COMMUNICATION AND PARTNERSHIPS

• Communicate area and departmental trends, concerns, and achievements regularly with the Associate Director of Residence Life, Hall Staffing and Programs.
• Develop positive working relationships with other campus departments, agencies, and resources that serve students.
• Consider parents/family members as partners in the growth and development of residential students; provide timely follow-up via e-mail and/or phone with parents/family members regarding their students’ NAU experiences.
• Participate in and/or lead various meetings and development exercises including weekly Hall Leadership and hall staffing Assistant Directors meetings.

OPERATIONAL AND FACILITIES MANAGEMENT

• Support full-time, graduate, and paraprofessional staff in their roles of building managers; encourage prompt attention to facilities related issues/concerns and proficient use of StarRez for operational functions.
• Consult with trades’ supervisors and other Facility Services staff to ensure reasonable and timely follow-up on maintenance and building work requests.
• Understand and be able to support staff with facilities/operational procedures such as facility maintenance monitoring (StarRez & TMA), room assignments, room changes, hall transfers, building occupancy, consolidation, accommodations, application processes, etc.
• Communicate major incidents or concerns to the Associate Director, Maintenance Operations and/or the Associate Director, Administrative Services as they arise within area.
• Advocate for facilities enhancements that promote the holistic development of students; work with staff to determine appropriate needs and improvements.
• Assist in the management and supervision of summer operations including staffing oversight for summer camps, conferences, workshops, and student housing.
• Participate in hall opening and hall closing planning processes according to scheduled building usage.
• Provide oversight of area budget for expenditures and student employment.
• Contribute to the development of the Housing and Residence Life budget; provide staff with information regarding budgetary decisions, planning, and implementation.

PROFESSIONAL DEVELOPMENT

• Contribute to Housing and Residence Life’s vision, mission, and values through participation in strategic planning, department goal setting, and determining hall staffing priorities and initiatives.
• Participate in University, divisional, and departmental trainings and developmental activities.
• Lead hall staffing and departmental initiatives, exercises, and development opportunities around diversity, inclusion, and intercultural competency.
• Serve on and/or chair Housing and Residence Life committees, University committees and/or commissions.
• Stay current in higher education and student development trends and best practices. Serve as a departmental resource regarding community development, diversity and inclusive community building, staff supervision and development, first year students, sophomores, etc.
• Instruct EPS 406: RA Pre-Service Training Class, a two credit course for hired RAs and those selected as alternates, as needed.
• Develop an individual professional development plan in consultation with the Associate Director of Residence Life; serve as a role model relative to the professional development of full-time, graduate, and central office staff.
• Attend and/or present at local, regional, or national workshops/conferences.

NAU is currently engaged in an Organizational Growth and Effectiveness Initiative, which focuses on positioning the University for future success of its operational practices. As a result, some aspects of this position may be subject to change, such as, but not limited to: duties, titles, reporting structure, etc.

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• Master’s Degree in Student Affairs, Higher Education Administration, Counseling, or related field.
• Three years of housing and residence life supervisory experience demonstrating increasing responsibilities.

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• Experience supervising full-time staff and/or graduate assistants.
• Demonstrated initiative in staffing and program development.
• Skills and advanced practice in responding to campus-based emergencies and crisis situations.
• Demonstrated commitment to the principles of diversity and creation of inclusive communities.
• Experience and professional training in addressing student behavioral concerns and student conduct adjudication.
• Demonstrated experience working with parents and families.
• Understanding of facilities management and work with various trades.
• Knowledge, background, and experience with a comprehensive housing and residence life program that includes hall staffing and programs, operations, and facilities.

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• Demonstrated ability to take initiative; provide organizational leadership and vision.

• Excellent knowledge and skills in supervisory practices and techniques.

• Effective written and oral communication skills, including creative and interactive presentation experience.

• Exceptional organizational and administrative skills.

• Knowledge of student conduct, crisis response, and behavioral management.

• Application and best practice of student development and community building strategies.

• Familiarity with facilities and operational management for residence hall communities.

• Ability to analyze problems and make well-reasoned, sound decisions.

• Demonstrated ability to teach, program, and/or present on topics related to residential staff development, college students, and understanding of and commitment to a diverse and inclusive campus community.

• Ability to foster collaborative and collegial relationships with fellow Housing and Residence Life staff members and other constituencies.

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This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report. The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses. The report contains three years of data for Clery reportable crime statistics for the campus along with the most current year’s Fire Safety Report, which includes policy statements and fire statistics for Flagstaff on-campus student housing.

The report may be viewed at nau.edu/clery or by visiting the NAUPD website. A printed copy of the report is available upon request by contacting the NAU Police Department, Records Department at (928)523-8884 or by visiting the department at Building 98A on the NAU Mountain Campus.

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Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

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This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

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This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available at https://in.nau.edu/human-resources/eligibility-enrollment/

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service, which may be found at: https://public.azregents.edu/Policy%20Manual/6-303%20Conditions%20of%20Service%20for%20Service%20Professionals.pdf

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment. More information is available at: https://in.nau.edu/human-resources/eligibility-enrollment/

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Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days (https://in.nau.edu/Human-Resources/Required/). If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

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.Open unitl further notice

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To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on line at https://in.nau.edu/human-resources/ or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

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The Assistant Director of Residence Life is a full-time, live-off, Service Professional role. The position is exempt and work schedules are influenced by student, staff, and community needs. Work outside of traditional hours may include consultative assistance to staff, attendance at special events and functions, staff training and development participation, and on-call responsibilities.

The Assistant Director of Residence Life application process requires a letter of interest, current resume, and the contact information for three professional references (including most recent/current supervisor) uploaded with the completed online NAU Application for Employment. Residence life is especially interested in candidates who can contribute to the diversity and inclusion efforts of the department. Applicants are encouraged to include in their cover letter information about how they will further this goal as an Assistant Director.

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Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

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