County Program Manager
The New Jersey Small Business Development Center (SBDC) at the College of New Jersey is seeking a part-time County Program Manager. The SBDC at The College of New Jersey began serving area small business owners in 1981, and offers a variety of educational and business resources are available to counsel and train small business owners to finance, market and manage their companies. The NJSBDC network also provides opportunities for students to participate in research and get first-hand business experience under the supervision of faculty and business professionals.
The County Program Manager will assist the Regional Director to manage and develop core training, counseling and economic development services for regional established and start-up English and Latino owned businesses.
Duties and Key Responsibilities
- Helps coordinate efforts of the Regional English and Spanish Business Center in achieving service delivery (e.g., counseling and training) goals established by Center.
- Coordinates advising and training services to small businesses according to SBDC guidelines; to also include conducting some advising sessions, training events and speaking engagements.
- Substitute on community committees as well as a liaison between the college and local organizations, public and private community meetings and conferences that are involved with the improvement of the local business climate.
- Conduct outreach to local organizations for business event collaboration to support center goal requirements.
- Sustain working relationships and outreach with various lenders and local county economic development agencies.
- Assist with door-to-door outreach marketing, phone call outreach, email/text campaigns.
Counsel - Training
- Provide one-to-one individualized counseling to clients on campus and off site, assisting them with assessments and general business practices; support clients through reference materials, research, and other resources available in accordance with SBA guidelines and procedures.
- Make recommendations for assignment of client cases to respective center experts/consultants
- Maintain and analyze event surveys and make recommendations for follow-up programs
- Assist in development and implementation of special projects and events.
- Coordinate counseling scheduling for clients and consultants.
- Maintain client files with client data entry.
- Maintain/establish scheduling and IcNet reports as needed.
- Help recruit new clients and providing information on starting a business and other business related issues in English & Spanish.
- Represent the Center at conferences, seminars, and other activities to ensure proper delivery of registration services and proctor as needed.
- Provide support to the County Coordinator in coordination of all speaker/sponsor correspondence and communications as directed.
- Monitor progress on center goals.
- Report activity using statewide database for counseling, training, and information transfer reports. including new or retained jobs, increases sales, new loans, and new capital investment.
- Manage integrity of case files, forms and other documents as stipulated in the SBDC Standard Operating Procedures.
- Coordinate catering, technology, purchasing, facilities, and other administrative duties as directed.
- Coordinate special SBDC and administrative meetings as directed.
- Train student employees and volunteer staff for general and specific office duties as directed.
- Support telephone and front desk reception.
- Learns and correctly applies college and partner policies and procedures.
- Performs other duties as assigned.
- Fluent bilingual English/Spanish preferred but not required.
- Education: Requires Bachelors Degree and/or small business ownership/management experience.
- Valid New Jersey Driver License.
- Willingness to coordinate and attend evening and rare weekend workshops, seminars and conferences.
- Coordination Skills: Requires the ability to strategically plan schedule, as well as problem-solve and multi-task leading up to and during event activity.
- Communication/Personal Skills: Requires excellent interpersonal and written communication skills.
- Personal Qualities/Characteristics: Requires self-motivation, extreme attention to detail and organization; must be personable and have a positive outlook. Must be flexible.
- Comprehensive knowledge of Microsoft Office, basic social media, email
This is a part-time, 25-hour/week grant-funded position and is not included for membership in a bargaining unit.
Qualified applicants should submit a cover letter, resume or curriculum vitae, and a list of 3 professional references by August 23, 2019.
To learn more about The College of New Jersey, please visit: https://tcnj.edu/.
To enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer. The College has a strong commitment to achieving diversity among faculty and staff, and strongly encourages women and members of underrepresented groups to apply.