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Director, Student Support Services

Job Details


DePaul University

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.


Job Title Director, Student Support Services
Job ID 3666
Location Loop Campus
Full/Part Time Full-Time
Regular/Temporary Regular

Multicultural Statement

At DePaul University, we are looking for candidates who want to join us in our mission to provide access to education for all. Successful candidates welcome ideas and perspectives from colleagues and students representing a wide variety of cultures, backgrounds, religious beliefs, and experiences. We seek collaborative, open-minded and hard working professionals to work in a real world urban learning environment. Are you exceptional, yet modest and open to challenges? We seek achievers and leaders that want to bring their passion and skills to our well-respected community of approachable colleagues. Build your career with us.

General Summary

The Director is responsible for all aspects of program management for the Student Support Services program, a student retention program designed to improve baccalaureate completion for low-income and first generation participants. This includes grant compliance, coordination of programming, budget management, staff supervision and federal reporting. The Director works closely with the Assistant Vice President of Enrollment Management in developing program priorities and planning, budgets, research, federal and campus reporting and coordination with other units on campus.

Responsibilities & Duties

  • Plan & implement major program objectives.
  • Monitor program information, budget & systems and provide reports to ensure compliance.
  • Advise student participants & deliver presentations & workshops.
  • Coordinate activities with other campus units & develop relationships with other institutions & TRIO programs.
  • Supervise staff.
  • Performs other duties as assigned.


Education & Experience

  • Bachelor's degree.


Preferred Requirements

  • Master's degree.


Managerial Responsibilities

  • Responsible for all planning, operational and reporting decisions concerning Student Support Services, including hiring and supervising staff, deciding on program design and delivery and developing systems to monitor program activity and performance.


Financial Responsibilities

  • Annual budget of over $270,000 funded by the U.S. Department of Education.
  • Director is responsible for all financial decisions made with grant dollars though typically consults with assistant vp for EM and/or OSPR in cases involving interpretation of policy.
  • Such questions may also be referred to the program officer at the Department of Education.


Other Skills & Abilities Reqd

  • Excellent communication, project management and organizational skills, familiarity with budgetary processes and intermediate database and word-processing skills in a Windows environment.
  • Understanding of curriculum, financial aid programs and external scholarship programs.
  • Ability to work collegially with administrators and faculty both in and beyond DePaul.
  • Familiarity with U.S. Department of Education regulations, performance criteria and reporting requirements.
  • Willingness and capacity to be engaged with relevant professional organizations and deliver conference presentations.
  • Experience with program planning, project management and student advising in a university context.
  • Experience with developing and implementing academic assistance programs at the university level.
  • Experience working with first generation and low-income students and/or TRIO programs.
  • Member of a group historically underrepresented in higher education an asset.


  • Functional Competency Expectations
    • Advising & Counseling (Mastery)
    • Consultation & Influence (Intermediate)
    • Customer Service (Intermediate)
    • Educating Others (Intermediate)
    • Motivating & Leading People (Intermediate)
    • Negotiation & Brokering (Intermediate)
    • Regulatory Acumen (Mastery)
    • Research & Analysis (Basic)
    • Resource & Operations Management (Intermediate)
    • Writing Aptitude (Intermediate)
  • Foundational Competency Expectations
    • Collaboration & Teamwork (Intermediate)
    • Cultural Awareness & Sensitivity to Diversity (Mastery)
    • Effective Communication (Mastery)
    • Judgment & Decision-Making (Intermediate)
    • Mission Focus & Institutional Knowledge (Intermediate)
    • Project Management & Organization (Mastery)
    • Relationship & Network Building (Intermediate)
  • Sustaining Competency Expectations
    • Change Acumen (Basic)
    • Conflict Management (Intermediate)
    • Continuous Improvement (Intermediate)
    • Education Industry Acumen (Intermediate)
    • Learning Agility (Intermediate)
    • Self-Awareness (Intermediate)
    • Systems Thinking (Basic)
  • Strategic Competency Expectations
    • Capacity Building & Talent Development (Intermediate)
    • Creativity & Innovative Thinking (Intermediate)
    • Thought Leadership (Intermediate)
    • Visionary & Strategic Orientation (Intermediate)


Other Attachments

You may upload other attachments (Transcripts, Portfolios, Writing samples) in the “My Activities” tab of your profile.

Additional Information

The position involves evening and weekend work according to program and participant needs, and can include some travel beyond the Chicago area.

Salary & Benefits Package:
DePaul offers a comprehensive package including competitive pay and benefits to attract and retain the best talent in order to further the University's mission. For more information, please visit the following pages:
Full Benefits
Part-Time Benefits

Required Background Check:
Employment at

PI112651038

Organization

Working at DePaul University

Enrolling more than 23,000 students, DePaul is the ninth-largest private and largest Catholic university in the country. It offers over 200 graduate and undergraduate degree programs through nine colleges and schools. Nearly one third of DePaul’s students are of color—the most diverse of any private university in Illinois—and about 30 percent of each year’s freshmen class intend to be the first in their families to earn a college degree. DePaul’s success extends beyond recruitment—it is among the nation’s top 100 universities in awarding degrees to students of color.

Educating Chicago’s business leaders, lawyers, judges, teachers, artists and public servants for more than a century, DePaul enjoys an excellent academic reputation. It has earned impressive rankings from U.S. News & World Report for its business and law programs as well as distinctions for diversity and community service. A host of higher education guides have recognized DePaul for everything from its economic value and happy students to its hot and trendy campus and great town-gown relations.

DePaul prides itself on the strength of its academic programs, especially the programs in entrepreneurship, real estate, and the part-time MBA; computer science, network assurance and digital media; psychology and philosophy; music and theater; health and intellectual property law; and adult learning initiatives. Despite its size, the university is committed to providing students with personal attention; the student/faculty ratio is just 16:1. Professors who teach graduate students also teach undergraduates in small-group settings.

DePaul’s goal, expressed in the VISION twenty12 strategic plan, is to become one of the finest urban, Catholic universities in the United States. It is focused on creating nationally recognized, rigorous programs of study; preparing women and men to be at the forefront of their chosen fields as ethical and socially engaged leaders; and further strengthening its financial and operational foundations.

DePaul was founded in 1898 by the Congregation of the Mission (or Vincentian) religious community, which follows the teachings of 17th century French priest St. Vincent de Paul. Established to provide a high quality education to immigrants and others who were denied access to college, DePaul continues to embrace this mission today, recruiting and graduating significant numbers of students from disadvantaged and underrepresented groups.

Location

Located in Chicago, Illinois, DePaul has two primary campuses and four suburban locations. The Loop Campus is in the heart of the downtown business and cultural district and is home to four of DePaul’s colleges, a theater, a residence hall and most administrative functions. It is separated by a 20-minute trip on Chicago’s “el” train from the Lincoln Park Campus, close to Lake Michigan and Wrigley Field. Considered one of the nation’s most beautiful urban campuses, Lincoln Park is home to five colleges, the main library, numerous residence halls, a student center and the Ray Meyer Fitness and Recreation Center, open to employees and students.

Both campuses are located in thriving business and residential districts that are well served by public transportation, providing a full array of housing choices for employees. Chicago boasts six professional sports teams and some of the best theater, music and art venues in the nation. As an international business hub and conference center, Chicago enables employees to build strong professional networks and remain on the leading edge of their fields.

More Information on DePaul University
• About the Area

 

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