Communications & Program Manager (7477U), Environment, Health & Safety - 27412

Communications & Program Manager (7477U), Environment, Health & Safety - 27412
About Berkeley
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date
The First Review Date for this job is: August 16, 2019

Departmental Overview
The Office of Environment, Health & Safety's (EH&S) mission is to provide guidance and services to the campus community that promote health, safety, and environmental stewardship. EH&S is a highly dynamic, fast paced, committed organization focused on promoting workplace safety and environmental protection for the campus community. We are comprised of many scientific, technical, and administrative professionals, working in an evolving, learning, and sometimes challenging environment with a unified goal of supporting the University's mission of teaching, research and public service. EH&S strives to be an inclusive, service oriented, and operationally excellent organization and is seeking highly motivated individuals who want to learn, be creative, seek continuous competency development, and contribute to our mission.

The Communications and Program Manager (CPM) manages designated EH&S programs, including, but not limited to, the EH&S Orientation Program for New Principal Investigators, and the Lab Recognition Program. The CPM manages the communications and program support team. As in-house communications expert, the CPM promotes EH&S information and communications, provides technical expertise to implement senior management decisions, and oversees a unified program to effectively provide electronic and print communication for general compliance information, outreach, marketing, and education. The CPM is responsible for the EH&S website and communications strategy for the office, promoting workplace health and safety, environmental protection, and compliance.

For more information about EH&S, visit

  • Works with all levels of the organization to create, develop, and implement long and short term strategic communications plans. Utilizes state-of-the-art techniques to deliver messages to affected campus faculty, staff, and students, including strategic utilization of EH&S websites and broadcast emails.
  • Create targeted communications for specific audiences using appropriate tools and techniques for delivery of message. Adapts existing communications processes and activities to meet department objectives.
  • Advises and consults EH&S personnel regarding all aspects of communications including developing strong communications strategies that effectively deliver the desired message, policy interpretation, and outcome.
  • Oversees comprehensive communication strategy for the department, including needs analysis and design of communications plans.
  • Maintains and updates a master communications plan to monitor all EH&S communications activities throughout the year, ensuring execution and quality of products supporting individual strategies for projects, programs, and annual and recurring commitments.
  • Ensures that all products adhere to campus and departmental communications standards, overall strategy of communication plans, and intended messaging.
  • Coordinates resources, accessing campus, division and/or external resources, where appropriate.
  • Identifies specific communications needs and develops the content and process for organizational improvements.

    Program Support:
  • Using established protocols, procedures and standards, manages and implements designated complex EH&S programs.
  • Works with Executive Director and/or Senior Management to lead and coordinate with diverse groups of EH&S technical specialists and administrative staff to achieve program goals and promote safety and compliance.

  • Program examples include, but are not limited to:

  • Laboratory Recognition Program:
  • Partner with subject matter experts (SMEs) to oversee annual program to recognize and promote excellence in safety practices and compliance of laboratory research faculty and personnel that culminates in a high-profile event hosted in conjunction with VC Research.
  • Lead the Communications & Program Support team in the completion of program tasks, including development and oversight of complex outreach activities, an awareness campaign, event planning and coordination, and public relations efforts to elevate award recipients.
  • Ensure adherence to approved budget by monitoring program expenses.

  • New Principal Investigator (PI) Orientation Program:
  • Tracking and coordination to ensure the timely initiation of outreach and on-boarding for new laboratory research faculty to appropriate EH&S safety programs, permitting and use authorizations, access to system-wide and EH&S safety software, and in-person laboratory safety orientation with technical team SMEs.
  • Conducts program evaluation after each cycle to ensure effectiveness and make updates and improvements as appropriate.

  • In partnership with senior management, participates in new program development providing communications expertise and/or in response to changing needs of the department.
  • Manages the Communications and Program Support Team.
  • Receives, prioritizes and assigns incoming work requests.
  • Partners with subject matter experts and communications team to draft, and execute communication plans.
  • Ensures production of high-quality communications collateral that effectively deliver the desired message within budget and time constraints.
  • Serves as the quality control review to ensure communications are reflective of the EH&S vision, adhere to campus and departmental standards and maintain departmental branding consistency.
  • Assures dissemination of critical information via the web such as recent news, departmental program launches, and emergency issues.
  • Develops and evaluates direct reports to ensure continuous improvement of communications expertise and skills.
  • Manages or directs implementation of all web content services; coordinates or implements the update and maintenance of the design and visual structure of the EH&S website, and affiliated websites.
  • Maintains consistency of website(s) appearance by developing and enforcing content and display standards.
  • Manages distributed authorship (e.g. content management systems) workflow, user site sections, and permissions for content authors.
  • Verifies the work of content editors to ensure that all web content is truthful, grammatically correct and correct, and allowed under copyright, and complies with the department and campus branding standards.
  • Approves and publishes submissions from content authors.
  • May optimize site layout and content for usability, readability, and accessibility to meet the safety guidance needs of diverse campus audiences.
  • May prepare sites using HTML and CSS, authoring and formatting tools.
  • May produce design and layout for a variety of web site applications establishing and maintaining web protocols, prototype templates, and other web page tools.

    Staff Development:
  • Works on professional committees and assignments, participates in professional training and attends relevant conferences, and/or is mentored or coached on a formal or informal basis.
  • At the request of campus management (EH&S Director, VC Administration, UCPD Chief, or designated alternate), serve in a designate role within the EH&S Emergency Support Function and be on call to the campus Emergency Operations Center in a campus designated disaster or campus hazardous material release/threatened release.
  • Provide appropriate emergency response role based upon expertise and, where applicable, designated departmental role.

    Required Qualifications
  • Demonstrated experience to lead, supervise and mentor a team of administrative professionals.
  • Knowledge of all aspects of communications, including strategic planning for various media channels, the technical aspects and requirements of those channels, and the most appropriate and effective communications plan given the various options available.
  • Demonstrated ability to write, edit and manage publishing projects.
  • Proven program management and/or project management skills.
  • Demonstrated organizational skills to meet deadlines and expectations.
  • Experience creating, developing, and implementing comprehensive long and short-term communications plans.
  • Strong written, verbal, interpersonal communications, active listening and political acumen skills.
  • Knowledge and skills to advise and consult with management to ensure delivery of the desired message to target and/or broad general audiences.
  • Thorough knowledge of the fundamentals of writing, grammar, syntax, editorial style, and punctuation, including skill to write in a clear and lively style.
  • Knowledge of campus protocols and channels for communication internally and externally.
  • Demonstrated ability to build strong, collaborative relationships with stakeholders across all levels of an organization.

  • Bachelor's degree in related area and/or equivalent experience and training.

    Preferred Qualifications
  • Experience in developing, managing, designing, administering, and programming web sites and projects. Experience in content management systems, including Drupal and/or Open Berkeley or similar
  • Familiarity with environmental protection, workplace safety, and occupational health matters within a higher education and research enterprise.
  • Experience with UC Berkeley Brand Guidelines and standards
  • Familiarity with UC Berkeley and EH&S, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education.
  • Three years of professional communications experience is preferred.

    Salary & Benefits
    This is an exempt, monthly paid position. Annual salary is commensurate with experience within the range of $67,500.00 - $82,000.00.

    For information on the comprehensive benefits package offered by the University visit:

    How to Apply
    Please submit your cover letter and resume as a single attachment when applying.

    Conviction History Background
    This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

    Equal Employment Opportunity
    The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
    For the complete University of California nondiscrimination and affirmative action policy see:

    To apply, visit

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